{"id":17112,"date":"2021-11-01T17:00:51","date_gmt":"2021-11-01T16:00:51","guid":{"rendered":"https:\/\/telavox.be\/kundcase\/jll\/"},"modified":"2025-08-07T14:55:50","modified_gmt":"2025-08-07T12:55:50","slug":"jll","status":"publish","type":"customer-story","link":"https:\/\/telavox.be\/fr\/temoignages-client\/jll\/","title":{"rendered":"JLL"},"featured_media":12913,"parent":0,"template":"","meta":{"_acf_changed":false,"content-type":"","inline_featured_image":false},"class_list":["post-17112","customer-story","type-customer-story","status-publish","has-post-thumbnail","hentry"],"acf":{"image":13581,"title":"JLL","subtitle":"","cta":[""],"sidebar_title":"","description":"Conseils immobiliers","locations":"80 pays","number_of_employes":"Monde : 93 000, Pays nordiques : 200","list":[{"link":{"title":"Telefoni och v\u00e4xeltj\u00e4nst","url":"https:\/\/stg-wwwtelavoxcom-stage.kinsta.cloud\/sv\/telefoni-och-vaxel\/","target":""}},{"link":{"title":"Samarbete","url":"https:\/\/stg-wwwtelavoxcom-stage.kinsta.cloud\/sv\/samarbete-videomoten-chatt\/","target":""}}],"customer_since":"","sidebar_cta":{"title":"Boka gratis demo","url":"https:\/\/stg-wwwtelavoxcom-stage.kinsta.cloud\/sv\/kontakta-oss\/","target":""},"content":"\"Je gagne plusieurs heures par mois. Toutes les files d'attente ont pratiquement disparu.","author":"","author_position":"","author_image":"","content_sections":[{"acf_fc_layout":"text","illustration":true,"disable_section":false,"title":"Le Challenge","content":"<strong>JLL simplifie sa t\u00e9l\u00e9phonie avec Telavox<\/strong>\r\n\r\nApr\u00e8s une r\u00e9organisation majeure en 2013 et l\u2019acquisition de trois entreprises, JLL se retrouvait avec quatre syst\u00e8mes de t\u00e9l\u00e9phonie diff\u00e9rents, co\u00fbteux et complexes \u00e0 g\u00e9rer.\r\n\r\nAckim Axelsson Canay, Service Delivery Manager, a recherch\u00e9 une solution unifi\u00e9e pour r\u00e9pondre \u00e0 des besoins sp\u00e9cifiques, comme l\u2019enregistrement passif des appels requis par l\u2019Autorit\u00e9 su\u00e9doise de surveillance financi\u00e8re.\r\n\r\n\u00abTelavox \u00e9tait le seul op\u00e9rateur capable de r\u00e9pondre \u00e0 nos exigences tout en simplifiant la gestion. Leur expertise et leur solution adapt\u00e9e nous ont convaincus\u00bb explique Ackim.\r\n\r\nTelavox a permis \u00e0 JLL de centraliser sa t\u00e9l\u00e9phonie, r\u00e9duire les co\u00fbts et gagner en efficacit\u00e9."},{"acf_fc_layout":"text","illustration":false,"disable_section":false,"title":"La solution","content":"<strong>Telavox : La t\u00e9l\u00e9phonie simplifi\u00e9e pour JLL<\/strong>\r\n\r\nTelavox a permis \u00e0 JLL de centraliser ses syst\u00e8mes de t\u00e9l\u00e9phonie gr\u00e2ce \u00e0 une solution d\u2019enregistrement passif des appels pour mobiles et fixes. Avec un chef de projet d\u00e9di\u00e9, l\u2019entreprise a b\u00e9n\u00e9fici\u00e9 d\u2019un accompagnement sur-mesure : coordination des anciens contrats, harmonisation des num\u00e9ros et formation compl\u00e8te.\r\n\r\nAckim Axelsson Canay, Service Delivery Manager, souligne la r\u00e9activit\u00e9 et le service client exemplaire de Telavox : \u00abLes d\u00e9lais d\u2019attente sont quasi inexistants et chaque interlocuteur conna\u00eet bien notre entreprise.\u00bb\r\n\r\nTelavox a transform\u00e9 la gestion t\u00e9l\u00e9phonique de JLL en une exp\u00e9rience fluide, rapide et efficace."},{"acf_fc_layout":"text","illustration":false,"disable_section":false,"title":"Le r\u00e9sultat","content":"<strong>Telavox : Une t\u00e9l\u00e9phonie simple, moderne et \u00e9conomique pour JLL<\/strong>\r\n\r\nGr\u00e2ce \u00e0 l\u2019application intuitive Telavox, JLL g\u00e8re sa t\u00e9l\u00e9phonie en toute autonomie, sans formulaires ni longues attentes. Ackim Axelsson Canay, Service Delivery Manager, configure les utilisateurs, change les cartes SIM et suit les portages en temps r\u00e9el, \u00e9conomisant ainsi plusieurs heures chaque mois.\r\n\r\nEn r\u00e9duisant significativement ses co\u00fbts tout en adoptant une solution moderne et performante, JLL a trouv\u00e9 en Telavox un v\u00e9ritable partenaire. \u00ab Telavox \u00e9coute ses clients et int\u00e8gre leurs id\u00e9es, ce qui en fait bien plus qu\u2019un simple fournisseur \u00bb, explique Ackim."},{"acf_fc_layout":"quote","disable_section":false,"content":"","author":"","author_position":"","author_image":""},{"acf_fc_layout":"text","illustration":false,"disable_section":false,"title":"","content":""}]},"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v23.8 (Yoast SEO v27.0) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>JLL - T\u00e9moignage Client | Telavox<\/title>\n<meta name=\"description\" content=\"JLL a longtemps cherch\u00e9 un op\u00e9rateur qui r\u00e9ponde aux exigences de l&#039;enregistrement des appels. 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