{"id":17186,"date":"2024-10-31T11:36:57","date_gmt":"2024-10-31T10:36:57","guid":{"rendered":"https:\/\/telavox.be\/funktioner\/ma-vue-densemble\/"},"modified":"2024-12-02T13:01:21","modified_gmt":"2024-12-02T12:01:21","slug":"mon-apercu","status":"publish","type":"feature","link":"https:\/\/telavox.be\/fr\/fonctionnalites\/mon-apercu\/","title":{"rendered":"Mon aper\u00e7u"},"content":{"rendered":"\n

La fonctionnalit\u00e9 \u00ab\u00a0Mon aper\u00e7u\u00a0\u00bb est une fonctionnalit\u00e9 dans notre application qui vous permet de suivre l’\u00e9tat de vos files d’attente et des agents. Vous y trouverez des informations importantes comme le nombre d’appels en attente, le nombre d’agents disponibles, ainsi que le temps d’attente le plus long. <\/p>\n\n\n\n

Cela vous permet de mieux g\u00e9rer l’acheminement des appels et de garder une vue d’ensemble de la situation.<\/p>\n","protected":false},"excerpt":{"rendered":"

La fonctionnalit\u00e9 \u00ab\u00a0Mon aper\u00e7u\u00a0\u00bb est une fonctionnalit\u00e9 dans notre application qui vous permet de suivre l’\u00e9tat de vos files d’attente et des agents. Vous y trouverez des informations importantes comme le nombre d’appels en attente, le nombre d’agents disponibles, ainsi que le temps d’attente le plus long. Cela vous permet de mieux g\u00e9rer l’acheminement des […]<\/p>\n","protected":false},"featured_media":13463,"parent":0,"template":"","meta":{"_acf_changed":true,"content-type":"","inline_featured_image":false},"feature-category":[626],"class_list":["post-17186","feature","type-feature","status-publish","has-post-thumbnail","hentry","feature-category-plateforme-de-telephonie"],"acf":{"feature_introduction":"Mon aper\u00e7u, dans notre application, offre une vue en temps r\u00e9el de vos files d'attente et agents : appels en attente, disponibilit\u00e9 et temps d\u2019attente, pour une gestion optimale des appels.\r\n","feature_icon":13507},"yoast_head":"\nMon aper\u00e7u | Telavox<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/telavox.be\/fr\/fonctionnalites\/mon-apercu\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Mon aper\u00e7u\" \/>\n<meta property=\"og:description\" content=\"La fonctionnalit\u00e9 \u00ab\u00a0Mon aper\u00e7u\u00a0\u00bb est une fonctionnalit\u00e9 dans notre application qui vous permet de suivre l’\u00e9tat de vos files d’attente et des agents. 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