{"id":17227,"date":"2024-10-25T14:49:39","date_gmt":"2024-10-25T12:49:39","guid":{"rendered":"https:\/\/telavox.be\/funktioner\/notes-internes\/"},"modified":"2024-11-19T11:14:37","modified_gmt":"2024-11-19T10:14:37","slug":"notes-internes","status":"publish","type":"feature","link":"https:\/\/telavox.be\/fr\/fonctionnalites\/notes-internes\/","title":{"rendered":"Notes internes"},"content":{"rendered":"\n<p>Les notes internes permettent aux membres de l&rsquo;\u00e9quipe d&rsquo;ajouter des informations ou des commentaires \u00e0 un ticket sans que le client puisse les voir. Ces notes servent \u00e0 partager des id\u00e9es, des mises \u00e0 jour ou des conseils entre les coll\u00e8gues, et aident \u00e0 mieux coordonner le travail tout en gardant toutes les informations au m\u00eame endroit. 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