{"id":17227,"date":"2024-10-25T14:49:39","date_gmt":"2024-10-25T12:49:39","guid":{"rendered":"https:\/\/telavox.be\/funktioner\/notes-internes\/"},"modified":"2026-09-22T15:31:00","modified_gmt":"2026-09-22T13:31:00","slug":"notes-internes","status":"publish","type":"feature","link":"https:\/\/telavox.be\/fr\/fonctionnalites\/notes-internes\/","title":{"rendered":"Notes internes"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">Les notes internes permettent aux membres de l&rsquo;\u00e9quipe d&rsquo;ajouter des informations ou des commentaires \u00e0 un ticket sans que le client puisse les voir. Ces notes servent \u00e0 partager des id\u00e9es, des mises \u00e0 jour ou des conseils entre les coll\u00e8gues, et aident \u00e0 mieux coordonner le travail tout en gardant toutes les informations au m\u00eame endroit. Cela permet aux \u00e9quipes de rester align\u00e9es sans avoir \u00e0 changer de m\u00e9thode de communication.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Les notes internes permettent aux membres de l&rsquo;\u00e9quipe d&rsquo;ajouter des informations ou des commentaires \u00e0 un ticket sans que le client puisse les voir. Ces notes servent \u00e0 partager des id\u00e9es, des mises \u00e0 jour ou des conseils entre les coll\u00e8gues, et aident \u00e0 mieux coordonner le travail tout en gardant toutes les informations au [&hellip;]<\/p>\n","protected":false},"featured_media":0,"parent":0,"template":"","meta":{"_acf_changed":true,"content-type":"","inline_featured_image":false},"feature-category":[631],"class_list":["post-17227","feature","type-feature","status-publish","hentry","feature-category-tickets"],"acf":{"feature_introduction":"Ajoutez des notes internes aux dossiers pour faciliter la communication entre les membres de l'\u00e9quipe et mieux coordonner le travail.","feature_icon":13407},"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v23.8 (Yoast SEO v28.4) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Notes internes : fonctionnalit\u00e9 | Telavox<\/title>\n<meta name=\"description\" content=\"D\u00e9couvrez Notes internes avec Telavox : 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