{"id":17291,"date":"2024-10-25T11:46:11","date_gmt":"2024-10-25T09:46:11","guid":{"rendered":"https:\/\/telavox.be\/funktioner\/planifiez-votre-standard-telephonique\/"},"modified":"2025-07-25T16:03:27","modified_gmt":"2025-07-25T14:03:27","slug":"planification-des-conges-et-horaires","status":"publish","type":"feature","link":"https:\/\/telavox.be\/fr\/fonctionnalites\/planification-des-conges-et-horaires\/","title":{"rendered":"Planification des cong\u00e9s et horaires"},"content":{"rendered":"

Pour g\u00e9rer facilement les changements d’horaires et les cong\u00e9s du personnel pendant des p\u00e9riodes comme les vacances d’\u00e9t\u00e9 ou les f\u00eates, vous pouvez facilement ajuster le mode de votre plateforme t\u00e9l\u00e9phonique dans le portail d’administration. Il suffit de :<\/p>\n

1. Se connecter au portail et aller dans \u00ab\u00a0Services PBX\u00a0\u00bb.
\n2. Ajouter un nouveau mode de PBX (par exemple, \u00ab\u00a0Ferm\u00e9 pendant l’\u00e9t\u00e9\u00a0\u00bb).
\n3. Enregistrer un message vocal pour informer les appelants que l’entreprise est ferm\u00e9e ou a des horaires sp\u00e9ciaux.
\n4. Programmer les horaires d’ouverture modifi\u00e9s en cliquant sur l’ic\u00f4ne de l’horloge.<\/p>\n

Cela vous permet de g\u00e9rer les p\u00e9riodes de vacances sans tracas !<\/p>\n

Conseils<\/strong>: Une fa\u00e7on intelligente de montrer \u00e0 vos clients vos heures d’ouverture pendant les vacances est d’utiliser notre chat widget<\/a> sur le site web.<\/span><\/p>\n

Lorsque vos employ\u00e9s partent en vacances, il est simple de mettre \u00e0 jour leur statut dans l’application pour informer les appelants. En quelques clics, ils peuvent choisir le profil \u00ab\u00a0Vacances\u00a0\u00bb comme statut pr\u00e9r\u00e9gl\u00e9. Cela permet \u00e0 ceux qui les appellent sur leur num\u00e9ro professionnel de savoir que l’employ\u00e9 est en cong\u00e9 et de conna\u00eetre la date de son retour. Cette fonctionnalit\u00e9 permet une gestion claire des disponibilit\u00e9s et \u00e9vite les malentendus.<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"

Pour g\u00e9rer facilement les changements d’horaires et les cong\u00e9s du personnel pendant des p\u00e9riodes comme les vacances d’\u00e9t\u00e9 ou les f\u00eates, vous pouvez facilement ajuster le mode de votre plateforme t\u00e9l\u00e9phonique dans le portail d’administration. Il suffit de : 1. Se connecter au portail et aller dans \u00ab\u00a0Services PBX\u00a0\u00bb. 2. Ajouter un nouveau mode de […]<\/p>\n","protected":false},"featured_media":23133,"parent":0,"template":"","meta":{"_acf_changed":false,"content-type":"","inline_featured_image":false},"feature-category":[626],"class_list":["post-17291","feature","type-feature","status-publish","has-post-thumbnail","hentry","feature-category-plateforme-de-telephonie"],"acf":{"feature_introduction":"\u00c0 l'approche des vacances, vous pouvez facilement planifier les changements d'heures d'ouverture et les cong\u00e9s des employ\u00e9s. Cr\u00e9ez une nouvelle \u00e9quipe dans le portail d'administration, ajoutez un message et planifiez. Vous pouvez bien s\u00fbr effectuer des modifications en masse pour tous les employ\u00e9s si n\u00e9cessaire. 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