{"id":17356,"date":"2024-10-25T11:46:11","date_gmt":"2024-10-25T09:46:11","guid":{"rendered":"https:\/\/telavox.be\/funktioner\/application-web\/"},"modified":"2024-11-14T17:05:48","modified_gmt":"2024-11-14T16:05:48","slug":"application-web","status":"publish","type":"feature","link":"https:\/\/telavox.be\/fr\/fonctionnalites\/application-web\/","title":{"rendered":"Application web"},"content":{"rendered":"<ul>\n<li>Dans l&rsquo;application web, vous pouvez facilement g\u00e9rer et suivre les appels, \u00e0 la fois internes et externes. Vous pouvez ajouter ou retirer des agents des files d&rsquo;attente, suivre l\u2019\u00e9tat des appels et consulter des statistiques. Voici quelques fonctionnalit\u00e9s disponibles :\n<ul>\n<li>Passer et recevoir des appels internes et externes.<\/li>\n<li>Transf\u00e9rer des appels entre coll\u00e8gues ou vers des contacts externes.<\/li>\n<li>V\u00e9rifier l\u2019\u00e9tat de disponibilit\u00e9 de vos coll\u00e8gues.<\/li>\n<li>Utiliser un carnet d\u2019adresses interne et externe.<\/li>\n<li>Envoyer des messages via chat, courriels ou SMS.<\/li>\n<li>\u00c9couter les messages vocaux et voir les listes d&rsquo;appels.<\/li>\n<li>R\u00e9pondre \u00e0 des appels de groupe et personnaliser le num\u00e9ro affich\u00e9.<\/li>\n<\/ul>\n<p>L&rsquo;application facilite la gestion des appels et la communication au sein de votre \u00e9quipe, tout en vous permettant de rester organis\u00e9.<\/li>\n<\/ul>\n<p><a href=\"https:\/\/telavox.se\/appar\/\">T\u00e9l\u00e9chargez nos applications<\/a> ici.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Dans l&rsquo;application web, vous pouvez facilement g\u00e9rer et suivre les appels, \u00e0 la fois internes et externes. Vous pouvez ajouter ou retirer des agents des files d&rsquo;attente, suivre l\u2019\u00e9tat des appels et consulter des statistiques. Voici quelques fonctionnalit\u00e9s disponibles : Passer et recevoir des appels internes et externes. Transf\u00e9rer des appels entre coll\u00e8gues ou vers [&hellip;]<\/p>\n","protected":false},"featured_media":13764,"parent":0,"template":"","meta":{"_acf_changed":true,"content-type":"","inline_featured_image":false},"feature-category":[626],"class_list":["post-17356","feature","type-feature","status-publish","has-post-thumbnail","hentry","feature-category-plateforme-de-telephonie"],"acf":{"feature_introduction":"Notre application web vous permet de g\u00e9rer facilement tous les aspects de vos communications, y compris votre t\u00e9l\u00e9phone, votre standard et vos tickets de support, directement depuis votre navigateur. Vous avez un contr\u00f4le total sur la fa\u00e7on dont les appels et messages sont trait\u00e9s, et vous pouvez travailler de mani\u00e8re flexible, peu importe o\u00f9 vous vous trouvez.","feature_icon":13375},"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v23.8 (Yoast SEO v27.0) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Application web | Telavox<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/telavox.be\/fr\/fonctionnalites\/application-web\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Application web\" \/>\n<meta property=\"og:description\" content=\"Dans l&rsquo;application web, vous pouvez facilement g\u00e9rer et suivre les appels, \u00e0 la fois internes et externes. 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