{"id":17549,"date":"2024-10-25T11:46:11","date_gmt":"2024-10-25T09:46:11","guid":{"rendered":"https:\/\/telavox.be\/funktioner\/changement-dappel\/"},"modified":"2024-11-15T16:46:09","modified_gmt":"2024-11-15T15:46:09","slug":"changement-dappel","status":"publish","type":"feature","link":"https:\/\/telavox.be\/fr\/fonctionnalites\/changement-dappel\/","title":{"rendered":"Changement d’appel"},"content":{"rendered":"\n

Pour transf\u00e9rer un appel, suivez ces \u00e9tapes simples :<\/strong><\/p>\n\n\n\n

    \n
  1. Pendant l’appel<\/strong>, ouvrez l’application et s\u00e9lectionnez le nom de votre coll\u00e8gue dans la liste.<\/li>\n\n\n\n
  2. Deux options s’affichent :<\/li>\n<\/ol>\n\n\n\n
      \n
    • Transfert direct<\/strong> : L’appel est transf\u00e9r\u00e9 directement \u00e0 votre coll\u00e8gue sans qu’il sache que vous avez transf\u00e9r\u00e9 l’appel. Vous serez ensuite disponible pour d’autres appels.<\/li>\n\n\n\n
    • Transfert annonc\u00e9<\/strong> : Vous pouvez d’abord parler \u00e0 votre coll\u00e8gue pendant que l’appelant attend en musique d’attente. Une fois la conversation termin\u00e9e, s\u00e9lectionnez \u00ab\u00a0Terminer\u00a0\u00bb pour finaliser le transfert.<\/li>\n<\/ul>\n\n\n\n

      Voici d’autres options pour g\u00e9rer les appels :<\/strong><\/p>\n\n\n\n

        \n
      • Renvoi d’appel direct<\/strong> : L’appel est transf\u00e9r\u00e9 directement sans parler au destinataire.<\/li>\n\n\n\n
      • Renvoi d’appel assist\u00e9<\/strong> : Vous parlez au destinataire avant de transf\u00e9rer l’appel.<\/li>\n\n\n\n
      • Renvoi d’appel instantan\u00e9<\/strong> : Les appels sont automatiquement transf\u00e9r\u00e9s en fonction de votre statut (en r\u00e9union, en cong\u00e9, etc.).<\/li>\n\n\n\n
      • Renvoi d’appel sur d\u00e9connexion<\/strong> : Les appels sont redirig\u00e9s vers la messagerie vocale ou un autre num\u00e9ro lorsque l’appel est interrompu.<\/li>\n\n\n\n
      • Renvoi d’appel diff\u00e9r\u00e9<\/strong> : Si un appel n’est pas pris, il est redirig\u00e9 apr\u00e8s un d\u00e9lai.<\/li>\n\n\n\n
      • Notification de renvoi d’appel<\/strong> : Vous \u00eates inform\u00e9 chaque fois qu’un appel est redirig\u00e9, si cette option est activ\u00e9e.<\/li>\n<\/ul>\n\n\n\n

        Ces fonctionnalit\u00e9s vous permettent de g\u00e9rer vos appels de mani\u00e8re flexible et efficace, selon vos besoins.<\/p>\n","protected":false},"excerpt":{"rendered":"

        Pour transf\u00e9rer un appel, suivez ces \u00e9tapes simples : Voici d’autres options pour g\u00e9rer les appels : Ces fonctionnalit\u00e9s vous permettent de g\u00e9rer vos appels de mani\u00e8re flexible et efficace, selon vos besoins.<\/p>\n","protected":false},"featured_media":0,"parent":0,"template":"","meta":{"_acf_changed":true,"content-type":"","inline_featured_image":false},"feature-category":[626],"class_list":["post-17549","feature","type-feature","status-publish","hentry","feature-category-plateforme-de-telephonie"],"acf":{"feature_introduction":"Vous pouvez transf\u00e9rer des appels directement depuis l'application sur votre t\u00e9l\u00e9phone mobile ou votre ordinateur, de mani\u00e8re rapide et simple, m\u00eame lorsque vous \u00eates en d\u00e9placement. Selon votre pr\u00e9f\u00e9rence, vous pouvez d'abord parler \u00e0 votre coll\u00e8gue avant de lui transf\u00e9rer l'appel, ou bien effectuer un transfert imm\u00e9diat sans \u00e9change pr\u00e9alable. Cela vous permet de g\u00e9rer vos appels efficacement o\u00f9 que vous soyez.","feature_icon":13345},"yoast_head":"\nChangement d'appel | Telavox<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/telavox.be\/fr\/fonctionnalites\/changement-dappel\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Changement d'appel\" \/>\n<meta property=\"og:description\" content=\"Pour transf\u00e9rer un appel, suivez ces \u00e9tapes simples : Voici d’autres options pour g\u00e9rer les appels : Ces fonctionnalit\u00e9s vous permettent de g\u00e9rer vos appels de mani\u00e8re flexible et efficace, selon vos besoins.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/telavox.be\/fr\/fonctionnalites\/changement-dappel\/\" \/>\n<meta property=\"og:site_name\" content=\"Telavox\" \/>\n<meta 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