{"id":17559,"date":"2024-10-25T11:46:10","date_gmt":"2024-10-25T09:46:10","guid":{"rendered":"https:\/\/telavox.be\/funktioner\/portail-dadministration\/"},"modified":"2025-01-08T13:53:17","modified_gmt":"2025-01-08T12:53:17","slug":"portail-dadministration","status":"publish","type":"feature","link":"https:\/\/telavox.be\/fr\/fonctionnalites\/portail-dadministration\/","title":{"rendered":"Portail d&rsquo;administration"},"content":{"rendered":"\n<p>Notre portail de gestion vous offre un contr\u00f4le complet sur toutes les communications de votre entreprise, vous permettant de g\u00e9rer facilement les utilisateurs, les services et les param\u00e8tres en un seul endroit. Avec une interface simple et conviviale, vous pouvez personnaliser les fonctions, attribuer des num\u00e9ros de t\u00e9l\u00e9phone et ajuster les droits d\u2019acc\u00e8s des utilisateurs.<\/p>\n\n\n\n<p><strong>Voici quelques-unes des fonctionnalit\u00e9s principales du portail :<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Gestion des utilisateurs<\/strong> : Ajoutez ou modifiez des utilisateurs, attribuez des r\u00f4les et g\u00e9rez leurs permissions. Cr\u00e9ez des groupes comme des d\u00e9partements ou des \u00e9quipes de support.<\/li>\n\n\n\n<li><strong>Gestion des num\u00e9ros<\/strong> : Attribuez des num\u00e9ros de t\u00e9l\u00e9phone fixes ou mobiles, r\u00e9assignez-les si n\u00e9cessaire.<\/li>\n\n\n\n<li><strong>Gestion des files d&rsquo;attente<\/strong> : Personnalisez la gestion des appels entrants, d\u00e9finissez les dur\u00e9es d\u2019attente et la musique \u00e0 diffuser.<\/li>\n\n\n\n<li><strong>Personnalisation de la t\u00e9l\u00e9phonie<\/strong> : Modifiez les r\u00e9glages comme l\u2019acheminement des appels, les horaires d\u2019ouverture et les menus vocaux interactifs (IVR).<\/li>\n\n\n\n<li><strong>Statistiques d\u2019appels<\/strong> : Consultez des rapports d\u00e9taill\u00e9s pour \u00e9valuer le volume des appels, la dur\u00e9e d\u2019attente et d\u2019autres indicateurs cl\u00e9s de performance.<\/li>\n\n\n\n<li><strong>Int\u00e9grations<\/strong> : Connectez facilement d\u2019autres syst\u00e8mes (CRM, gestion des dossiers) pour am\u00e9liorer vos processus et automatiser les flux de travail.<\/li>\n\n\n\n<li><strong>S\u00e9curit\u00e9 et gestion des acc\u00e8s<\/strong> : Configurez des protections, comme l\u2019authentification \u00e0 deux facteurs, pour garantir la s\u00e9curit\u00e9 de vos communications professionnelles.<\/li>\n<\/ul>\n\n\n\n<p>Notre portail vous permet donc de g\u00e9rer efficacement toutes les facettes de votre syst\u00e8me de communication, afin que vous puissiez vous concentrer sur la croissance de votre entreprise.<\/p>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Notre portail de gestion vous offre un contr\u00f4le complet sur toutes les communications de votre entreprise, vous permettant de g\u00e9rer facilement les utilisateurs, les services et les param\u00e8tres en un seul endroit. Avec une interface simple et conviviale, vous pouvez personnaliser les fonctions, attribuer des num\u00e9ros de t\u00e9l\u00e9phone et ajuster les droits d\u2019acc\u00e8s des utilisateurs. [&hellip;]<\/p>\n","protected":false},"featured_media":23157,"parent":0,"template":"","meta":{"_acf_changed":true,"content-type":"","inline_featured_image":false},"feature-category":[652],"class_list":["post-17559","feature","type-feature","status-publish","has-post-thumbnail","hentry","feature-category-administration-fr"],"acf":{"feature_introduction":"En tant qu'administrateur, vous avez un contr\u00f4le total gr\u00e2ce \u00e0 notre portail. Vous pouvez apporter des modifications et mettre \u00e0 jour votre syst\u00e8me de communication en temps r\u00e9el, en ajustant facilement tous les param\u00e8tres li\u00e9s \u00e0 la t\u00e9l\u00e9phonie et \u00e0 la gestion des appels.","feature_icon":13328},"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v23.8 (Yoast SEO v27.0) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Portail d&#039;administration | Telavox<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/telavox.be\/fr\/fonctionnalites\/portail-dadministration\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Portail d&#039;administration\" \/>\n<meta property=\"og:description\" content=\"Notre portail de gestion vous offre un contr\u00f4le complet sur toutes les communications de votre entreprise, vous permettant de g\u00e9rer facilement les utilisateurs, les services et les param\u00e8tres en un seul endroit. 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