{"id":17573,"date":"2024-10-25T11:46:10","date_gmt":"2024-10-25T09:46:10","guid":{"rendered":"https:\/\/telavox.be\/funktioner\/rappel\/"},"modified":"2024-11-15T16:53:25","modified_gmt":"2024-11-15T15:53:25","slug":"rappel","status":"publish","type":"feature","link":"https:\/\/telavox.be\/fr\/fonctionnalites\/rappel\/","title":{"rendered":"Rappel"},"content":{"rendered":"\n<p>Le service de rappel est une option que vous pouvez activer pour vos files d&rsquo;attente d&rsquo;appels. Lorsqu&rsquo;un appelant attend dans la file d&rsquo;attente, il peut choisir de laisser son num\u00e9ro de t\u00e9l\u00e9phone pour \u00eatre rappel\u00e9 plus tard, au lieu de continuer \u00e0 patienter. Ce syst\u00e8me permet au client de recevoir un appel de votre part plut\u00f4t que d&rsquo;attendre en ligne. C&rsquo;est un appel sortant qui g\u00e9n\u00e8re des co\u00fbts, car c&rsquo;est le syst\u00e8me qui contacte l&rsquo;appelant, et non un agent.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Le service de rappel est une option que vous pouvez activer pour vos files d&rsquo;attente d&rsquo;appels. Lorsqu&rsquo;un appelant attend dans la file d&rsquo;attente, il peut choisir de laisser son num\u00e9ro de t\u00e9l\u00e9phone pour \u00eatre rappel\u00e9 plus tard, au lieu de continuer \u00e0 patienter. Ce syst\u00e8me permet au client de recevoir un appel de votre part [&hellip;]<\/p>\n","protected":false},"featured_media":0,"parent":0,"template":"","meta":{"_acf_changed":true,"content-type":"","inline_featured_image":false},"feature-category":[626],"class_list":["post-17573","feature","type-feature","status-publish","hentry","feature-category-plateforme-de-telephonie"],"acf":{"feature_introduction":"Lorsqu'un appelant attend dans une file d'attente, il peut choisir de laisser son num\u00e9ro de t\u00e9l\u00e9phone et \u00eatre rappel\u00e9 plus tard, au lieu de continuer \u00e0 attendre en ligne.","feature_icon":13332},"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v23.8 (Yoast SEO v27.0) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Rappel | Telavox<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/telavox.be\/fr\/fonctionnalites\/rappel\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Rappel\" \/>\n<meta property=\"og:description\" content=\"Le service de rappel est une option que vous pouvez activer pour vos files d&rsquo;attente d&rsquo;appels. Lorsqu&rsquo;un appelant attend dans la file d&rsquo;attente, il peut choisir de laisser son num\u00e9ro de t\u00e9l\u00e9phone pour \u00eatre rappel\u00e9 plus tard, au lieu de continuer \u00e0 patienter. 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