{"id":23702,"date":"2025-03-26T11:24:22","date_gmt":"2025-03-26T10:24:22","guid":{"rendered":"https:\/\/telavox.be\/funktioner\/schemalagg-handelser-och-helgdagar\/"},"modified":"2025-07-31T22:34:34","modified_gmt":"2025-07-31T20:34:34","slug":"planification-des-evenements-et-des-jours-feries","status":"publish","type":"feature","link":"https:\/\/telavox.be\/fr\/fonctionnalites\/planification-des-evenements-et-des-jours-feries\/","title":{"rendered":"Planification des \u00e9v\u00e9nements et des jours f\u00e9ri\u00e9s"},"content":{"rendered":"\n<h3 class=\"wp-block-heading\" id=\"h-planification-efficace-de-votre-plateforme-telephonique\"><strong><strong>Planification efficace de votre plateforme t\u00e9l\u00e9phonique<\/strong><\/strong><\/h3>\n\n\n\n<p>G\u00e9rer les horaires d\u2019ouverture et les jours f\u00e9ri\u00e9s dans votre plateforme de t\u00e9l\u00e9phonie peut \u00eatre chronophage, surtout pour les entreprises disposant de plusieurs services. Gr\u00e2ce \u00e0 cette fonctionnalit\u00e9, vous pouvez\u202f:<\/p>\n\n\n\n<p><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Planifier des \u00e9v\u00e9nements et jours f\u00e9ri\u00e9s<\/strong> directement depuis le portail d\u2019administration.<\/li>\n\n\n\n<li><strong>Appliquer des modifications group\u00e9es<\/strong> pour mettre \u00e0 jour plusieurs services de la platforme en m\u00eame temps.<\/li>\n\n\n\n<li><strong>Configurer les SVI (IVR)<\/strong> <strong>et files d\u2019attente<\/strong> pour qu\u2019ils suivent automatiquement le planning des jours f\u00e9ri\u00e9s.<\/li>\n\n\n\n<li><strong>Adapter les horaires d\u2019ouverture<\/strong> aux jours de fermeture pr\u00e9d\u00e9finis et aux modes de fonctionnement afin d\u2019offrir plus de flexibilit\u00e9. <\/li>\n\n\n\n<li><strong>Choisir votre pays<\/strong> et appliquer les jours f\u00e9ri\u00e9s officiels en quelques clics.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-comment-ca-fonctionne\"><strong>Comment \u00e7a fonctionne<\/strong> ?<\/h3>\n\n\n\n<p><\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Connectez-vous au portail d\u2019administration.<\/li>\n\n\n\n<li>Acc\u00e9dez aux services PBX et passez en vue tableau.<\/li>\n\n\n\n<li>Cliquez sur \u00ab Planification \u00bb et s\u00e9lectionnez les \u00ab\u00a0modes PBX\u00a0\u00bb que vous souhaitez modifier.<\/li>\n\n\n\n<li>Choisissez entre \u00e9v\u00e9nements personnalis\u00e9s ou jours f\u00e9ri\u00e9s.<\/li>\n\n\n\n<li>Indiquez les heures d\u2019ouverture, les heures de d\u00e9but et de fin, ainsi que les param\u00e8tres de r\u00e9currence.<\/li>\n\n\n\n<li>Enregistrez et appliquez les modifications en masse.<\/li>\n<\/ol>\n\n\n\n<p><\/p>\n\n\n\n<p>Avec cette fonctionnalit\u00e9, g\u00e9rer les horaires d\u2019ouverture de votre plateforme t\u00e9l\u00e9phonique n\u2019a jamais \u00e9t\u00e9 aussi simple.<br>Que vous administriez des files d\u2019attente ou un serveur vocal interactif (SVI), vous pouvez d\u00e9sormais planifier et modifier vos services de t\u00e9l\u00e9phonie de mani\u00e8re efficace, le tout depuis une vue centralis\u00e9e.<\/p>\n\n\n\n<p>Consultez notre <a href=\"https:\/\/support.telavox.com\/fr_FR\/planification-devenements-personnalises-et-de-jours-feries\">FAQ <\/a>pour plus d&rsquo;informations.<\/p>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Planification efficace de votre plateforme t\u00e9l\u00e9phonique G\u00e9rer les horaires d\u2019ouverture et les jours f\u00e9ri\u00e9s dans votre plateforme de t\u00e9l\u00e9phonie peut \u00eatre chronophage, surtout pour les entreprises disposant de plusieurs services. Gr\u00e2ce \u00e0 cette fonctionnalit\u00e9, vous pouvez\u202f: Comment \u00e7a fonctionne ? Avec cette fonctionnalit\u00e9, g\u00e9rer les horaires d\u2019ouverture de votre plateforme t\u00e9l\u00e9phonique n\u2019a jamais \u00e9t\u00e9 aussi [&hellip;]<\/p>\n","protected":false},"featured_media":23700,"parent":0,"template":"","meta":{"_acf_changed":false,"content-type":"","inline_featured_image":false},"feature-category":[626],"class_list":["post-23702","feature","type-feature","status-publish","has-post-thumbnail","hentry","feature-category-plateforme-de-telephonie"],"acf":{"feature_introduction":"Avec cette fonctionnalit\u00e9, g\u00e9rer les horaires d\u2019ouverture de votre plateforme t\u00e9l\u00e9phonique n\u2019a jamais \u00e9t\u00e9 aussi simple.\r\nQue vous administriez des files d\u2019attente ou un serveur vocal interactif (SVI), vous pouvez d\u00e9sormais planifier et modifier vos services de t\u00e9l\u00e9phonie de mani\u00e8re efficace, le tout depuis une vue centralis\u00e9e.","feature_icon":25159},"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v23.8 (Yoast SEO v27.0) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Planification des \u00e9v\u00e9nements et des jours f\u00e9ri\u00e9s | Telavox<\/title>\n<meta name=\"description\" content=\"Avec cette fonctionnalit\u00e9, g\u00e9rer les horaires d\u2019ouverture de votre plateforme t\u00e9l\u00e9phonique n\u2019a jamais \u00e9t\u00e9 aussi simple. Telavox\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/telavox.be\/fr\/fonctionnalites\/planification-des-evenements-et-des-jours-feries\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Planification des \u00e9v\u00e9nements et des jours f\u00e9ri\u00e9s\" \/>\n<meta property=\"og:description\" content=\"Avec cette fonctionnalit\u00e9, g\u00e9rer les horaires d\u2019ouverture de votre plateforme t\u00e9l\u00e9phonique n\u2019a jamais \u00e9t\u00e9 aussi simple. 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