{"id":25796,"date":"2025-06-25T13:34:40","date_gmt":"2025-06-25T11:34:40","guid":{"rendered":"https:\/\/telavox.be\/?post_type=feature&#038;p=25796"},"modified":"2026-03-17T16:13:49","modified_gmt":"2026-03-17T15:13:49","slug":"transkribera-vaxelsamtal","status":"publish","type":"feature","link":"https:\/\/telavox.be\/fr\/fonctionnalites\/transkribera-vaxelsamtal\/","title":{"rendered":"Transkribera v\u00e4xelsamtal"},"content":{"rendered":"\n<p>G\u00f6r varje samtal l\u00e4sbart, s\u00f6kbart och enkelt att f\u00f6lja upp. Inspelade samtal i v\u00e4xeln omvandlas automatiskt till text och sparas tillsammans med \u00f6vrig samtalshistorik.<\/p>\n\n\n\n<p>Frig\u00f6r tid fr\u00e5n manuella anteckningar och fokusera fullt ut p\u00e5 kunden under samtalet. Med Transkribera v\u00e4xelsamtal f\u00e5r teamet tydlig insyn i varje kunddialog och kan g\u00e5 tillbaka till vad som sagts, dela information vidare eller l\u00e5ta en kollega ta \u00f6ver \u00e4rendet och forts\u00e4tta arbetet med r\u00e4tt underlag, utan att kunden beh\u00f6ver upprepa sig.<\/p>\n\n\n\n<p>B\u00e4ttre samarbete i teamet, tydligare uppf\u00f6ljning och en mer sammanh\u00e5llen kundupplevelse.<\/p>\n\n\n\n<p><\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-sa-fungerar-transkribera-vaxelsamtal\">S\u00e5 fungerar Transkribera v\u00e4xelsamtal<\/h3>\n\n\n\n<p>N\u00e4r <a href=\"https:\/\/telavox.se\/funktioner\/samtalsinspelning\/\" id=\"https:\/\/telavox.se\/funktioner\/samtalsinspelning\/\">samtalsinspelning<\/a> \u00e4r aktiverad omvandlas varje inspelat v\u00e4xelsamtal automatiskt till en tydlig och komplett text. Transkriberingen visas direkt i Telavox i samma vy som ljudfil, samtalshistorik och \u00f6vrig kunddialog.<\/p>\n\n\n\n<p>L\u00e4s igenom hela samtalet i textform, s\u00f6k efter specifika ord och g\u00e5 snabbt tillbaka till viktiga delar av dialogen.<\/p>\n\n\n\n<p><\/p>\n\n\n\n<h5 class=\"wp-block-heading\" id=\"h-kombinera-med-fler-ai-funktioner-i-telavox\"><strong>Kombinera med fler AI-funktioner i Telavox<\/strong><\/h5>\n\n\n\n<p>S\u00e4kerst\u00e4ll att ingen viktig information stannar i v\u00e4xeln. F\u00e5 ut mer av varje samtal.<\/p>\n\n\n\n<p><a href=\"https:\/\/telavox.se\/funktioner\/samtalssummering\/\" id=\"https:\/\/telavox.se\/funktioner\/samtalssummering\/\"><strong>Samtalssummering<\/strong><\/a> \u00e4r en till\u00e4ggsfunktion som bygger vidare p\u00e5 Transkribera v\u00e4xelsamtal. AI anv\u00e4nder transkriberingen f\u00f6r att skapa en kort sammanfattning av varje samtal. Se direkt varf\u00f6r kunden h\u00f6rde av sig, vad som var viktigast i dialogen och vad ni kom \u00f6verens om utan att l\u00e4sa hela transkriberingen.<\/p>\n\n\n\n<p><a href=\"https:\/\/telavox.se\/funktioner\/arendehantering-med-ai\/\" id=\"https:\/\/telavox.se\/funktioner\/arendehantering-med-ai\/\"><strong>\u00c4rendehantering med AI<\/strong><\/a> anv\u00e4nder inneh\u00e5llet fr\u00e5n kunddialogen f\u00f6r att kategorisera \u00e4renden, f\u00f6resl\u00e5 prioritet och ta fram f\u00f6rslag p\u00e5 n\u00e4sta steg eller svar vid \u00e5terkoppling.<\/p>\n\n\n\n<p><a href=\"https:\/\/telavox.se\/ai-assist\/\" id=\"https:\/\/telavox.se\/ai-assist\/\"><strong>AI Assist<\/strong> <\/a>fungerar som ett intelligent skrivst\u00f6d direkt i arbetet med kunddialoger. AI anv\u00e4nder inneh\u00e5llet fr\u00e5n transkriberingen, samtalssummeringen och \u00e4rendedata f\u00f6r att ta fram f\u00f6rslag p\u00e5 svar, formuleringar och n\u00e4sta steg i kommunikationen. F\u00e5 hj\u00e4lp att formulera ett svar, f\u00f6rb\u00e4ttra en text eller anpassa tonen innan svaret skickas.<\/p>\n\n\n\n<p><\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Kom ig\u00e5ng<\/strong><\/h3>\n\n\n\n<p>Kontakta Telavox s\u00e4lj s\u00e5 hj\u00e4lper vi er att hitta r\u00e4tt uppl\u00e4gg f\u00f6r er verksamhet.<\/p>\n\n\n","protected":false},"excerpt":{"rendered":"<p>G\u00f6r varje samtal l\u00e4sbart, s\u00f6kbart och enkelt att f\u00f6lja upp. Inspelade samtal i v\u00e4xeln omvandlas automatiskt till text och sparas tillsammans med \u00f6vrig samtalshistorik. Frig\u00f6r tid fr\u00e5n manuella anteckningar och fokusera fullt ut p\u00e5 kunden under samtalet. Med Transkribera v\u00e4xelsamtal f\u00e5r teamet tydlig insyn i varje kunddialog och kan g\u00e5 tillbaka till vad som sagts, [&hellip;]<\/p>\n","protected":false},"featured_media":25790,"parent":0,"template":"","meta":{"_acf_changed":true,"content-type":"","inline_featured_image":false},"feature-category":[655],"class_list":["post-25796","feature","type-feature","status-publish","has-post-thumbnail","hentry","feature-category-ia"],"acf":{"feature_introduction":"Omvandla varje samtal till text \u2013 s\u00f6kbart, sp\u00e5rbart och enkelt att f\u00f6lja upp.","feature_icon":25795},"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v23.8 (Yoast SEO v27.0) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Transkribera v\u00e4xelsamtal | Telavox<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/telavox.be\/fr\/fonctionnalites\/transkribera-vaxelsamtal\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Transkribera v\u00e4xelsamtal\" \/>\n<meta property=\"og:description\" content=\"G\u00f6r varje samtal l\u00e4sbart, s\u00f6kbart och enkelt att f\u00f6lja upp. Inspelade samtal i v\u00e4xeln omvandlas automatiskt till text och sparas tillsammans med \u00f6vrig samtalshistorik. 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