{"id":17930,"date":"2024-10-19T19:47:16","date_gmt":"2024-10-19T17:47:16","guid":{"rendered":"https:\/\/telavox.be\/integrationer\/hubspot\/"},"modified":"2024-11-14T15:30:35","modified_gmt":"2024-11-14T14:30:35","slug":"hubspot","status":"publish","type":"integration","link":"https:\/\/telavox.be\/fr\/integrations\/hubspot\/","title":{"rendered":"HubSpot"},"content":{"rendered":"\n<p><\/p>\n\n\n\n<p><strong>Telavox CTI (Computer Telephony Integration)<\/strong> permet d&rsquo;effectuer et de g\u00e9rer des appels directement dans HubSpot, sans devoir passer d&rsquo;une application \u00e0 l&rsquo;autre. Toutes les informations importantes sur les clients sont disponibles en un seul endroit, ce qui permet de gagner du temps et d&rsquo;augmenter votre productivit\u00e9.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Appeler directement depuis HubSpot<\/strong> : Avec Telavox CTI, vous pouvez facilement appeler vos contacts directement depuis HubSpot. Des fonctionnalit\u00e9s telles que le click-to-dial vous permettent d&rsquo;initier des appels \u00e0 partir d&rsquo;une fiche de contact, tandis que vous pouvez \u00e9galement r\u00e9pondre, transf\u00e9rer et parquer des appels de mani\u00e8re transparente.<\/li>\n\n\n\n<li><strong>Gagnez du temps et r\u00e9duisez les distractions<\/strong> : En g\u00e9rant les appels et les donn\u00e9es clients directement dans HubSpot, vos agents peuvent rester concentr\u00e9s sur la conversation, ce qui se traduit par une journ\u00e9e de travail plus efficace.<\/li>\n<\/ul>\n\n\n\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-les-informations-client-a-portee-de-main\"><strong>Les informations client \u00e0 port\u00e9e de main<\/strong><\/h3>\n\n\n\n<p><strong>Telavox Contact Lookup<\/strong> vous donne un acc\u00e8s instantan\u00e9 \u00e0 l&rsquo;information client d\u00e8s qu&rsquo;un appel arrive. En synchronisant HubSpot avec Telavox, vous obtenez une vue d&rsquo;ensemble du client avant de r\u00e9pondre \u00e0 l&rsquo;appel, ce qui vous permet d&rsquo;offrir un service personnalis\u00e9 et pertinent. <\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Consultation automatis\u00e9e des contacts<\/strong> : Lorsqu&rsquo;un appel arrive via Telavox, le syst\u00e8me extrait automatiquement les informations de l&rsquo;appelant de HubSpot, de sorte que vous sachiez exactement \u00e0 qui vous parlez avant m\u00eame de r\u00e9pondre.<\/li>\n\n\n\n<li><strong>Acc\u00e8s rapide aux profils des clients<\/strong> : Un clic vous permet d&rsquo;acc\u00e9der directement au profil du client dans HubSpot, o\u00f9 vous obtenez une vue d&rsquo;ensemble de son historique et de ses dossiers.<\/li>\n<\/ul>\n\n\n\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-les-avantages-de-telavox-et-hubspot\"><strong><strong>Les\u00a0<strong>avantages de Telavox et <\/strong>HubSpot<\/strong><\/strong><\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Une gestion des appels plus efficace<\/strong> : g\u00e9rez tous les appels directement depuis HubSpot, ce qui vous permet de gagner du temps et de vous concentrer sur chaque interaction avec le client.<\/li>\n\n\n\n<li><strong>Des exp\u00e9riences clients plus personnalis\u00e9es<\/strong> : avec un acc\u00e8s direct aux donn\u00e9es clients, vos agents peuvent proposer des conversations plus pertinentes et personnalis\u00e9es, renfor\u00e7ant ainsi les relations avec les clients.<\/li>\n\n\n\n<li><strong>Administration automatis\u00e9e<\/strong> : l&rsquo;int\u00e9gration de Telavox avec HubSpot r\u00e9duit le besoin de saisie et de mise \u00e0 jour manuelle des donn\u00e9es, simplifiant ainsi le travail de votre \u00e9quipe.<\/li>\n<\/ul>\n\n\n\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-demarrer\">D\u00e9marrer<\/h3>\n\n\n\n<p>S\u00e9lectionnez l&rsquo;int\u00e9gration dans le portail d&rsquo;administration Telavox sous l&rsquo;onglet<strong> App Directory<\/strong> et suivez les instructions. Utilisez le portail d&rsquo;administration pour attribuer des licences \u00e0 votre \u00e9quipe. Vous pouvez attribuer plusieurs int\u00e9grations Hubspot au m\u00eame utilisateur.  <\/p>\n\n\n\n<p><strong>Vous \u00eates d\u00e9j\u00e0 client de Telavox ?<\/strong> <br>Consultez notre document de support et d&rsquo;installation pour <a href=\"https:\/\/support.telavox.com\/sv_SE\/integrationer\/hubspot?from_search=163835753\">Hubspot CTI<\/a> et <a href=\"https:\/\/support.telavox.com\/sv_SE\/integrationer\/contact-lookup\">Hubspot Contact Lookup<\/a>.<\/p>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Telavox CTI (Computer Telephony Integration) permet d&rsquo;effectuer et de g\u00e9rer des appels directement dans HubSpot, sans devoir passer d&rsquo;une application \u00e0 l&rsquo;autre. Toutes les informations importantes sur les clients sont disponibles en un seul endroit, ce qui permet de gagner du temps et d&rsquo;augmenter votre productivit\u00e9. Les informations client \u00e0 port\u00e9e de main Telavox Contact [&hellip;]<\/p>\n","protected":false},"featured_media":0,"parent":0,"template":"","meta":{"_acf_changed":false,"content-type":"","inline_featured_image":false},"integration-category":[660],"class_list":["post-17930","integration","type-integration","status-publish","hentry","integration-category-crm-fr"],"acf":{"intro-text":"Rassemblez toutes les fonctions importantes en un seul endroit sans passer d'un outil \u00e0 l'autre. Combinez la t\u00e9l\u00e9phonie et la gestion de la relation client dans la m\u00eame plate-forme. ","integration_icon":12846,"gallery":[13183],"available_on_subscription":"Max","video_overlay_image":"","video_url":"","hero_animation":null,"benefits_of_integrating":"","benefit_1_heading":"","benefit_2_heading":"","benefit_3_heading":"","benefit_1_body_copy":"","benefit_2_body_copy":"","benefit_3_body_copy":"","faq_items":null},"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v23.8 (Yoast SEO v27.0) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>HubSpot | Telavox<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/telavox.be\/fr\/integrations\/hubspot\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"HubSpot\" \/>\n<meta property=\"og:description\" content=\"Telavox CTI (Computer Telephony Integration) permet d&rsquo;effectuer et de g\u00e9rer des appels directement dans HubSpot, sans devoir passer d&rsquo;une application \u00e0 l&rsquo;autre. 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