
{"id":13851,"date":"2024-10-28T10:19:01","date_gmt":"2024-10-28T09:19:01","guid":{"rendered":"https:\/\/telavox.be\/informations-juridiques\/sous-processeurs-telavox\/"},"modified":"2024-11-25T11:50:09","modified_gmt":"2024-11-25T10:50:09","slug":"sous-traitants-de-telavox","status":"publish","type":"page","link":"https:\/\/telavox.be\/fr\/informations-juridiques\/sous-traitants-de-telavox\/","title":{"rendered":"Sous-traitants de Telavox"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"13851\" class=\"elementor elementor-13851 elementor-7258\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2f626bb e-flex e-con-boxed e-con e-parent\" data-id=\"2f626bb\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-1b95c52 e-con-full e-flex e-con e-child\" data-id=\"1b95c52\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1272ff8 elementor-widget elementor-widget-breadcrumbs\" data-id=\"1272ff8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"breadcrumbs.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<p id=\"breadcrumbs\"><span><span><a href=\"https:\/\/telavox.be\/fr\/\">Home<\/a><\/span><\/span><\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-3dd4bda e-flex e-con-boxed e-con e-parent\" data-id=\"3dd4bda\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-a0631fe e-con-full e-flex e-con e-child\" data-id=\"a0631fe\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-34610d9 e-con-full progress-bar-table-content e-flex e-con e-child\" data-id=\"34610d9\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;sticky&quot;:&quot;top&quot;,&quot;sticky_on&quot;:[&quot;desktop&quot;,&quot;tablet&quot;],&quot;sticky_offset&quot;:168,&quot;sticky_parent&quot;:&quot;yes&quot;,&quot;sticky_effects_offset&quot;:0,&quot;sticky_anchor_link_offset&quot;:0}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2c19534 no-header-table-of-content elementor-widget elementor-widget-table-of-contents\" data-id=\"2c19534\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;headings_by_tags&quot;:[&quot;h2&quot;],&quot;exclude_headings_by_selector&quot;:[],&quot;container&quot;:&quot;.content&quot;,&quot;marker_view&quot;:&quot;bullets&quot;,&quot;icon&quot;:{&quot;value&quot;:&quot;&quot;,&quot;library&quot;:&quot;&quot;},&quot;no_headings_message&quot;:&quot;No headings were found on this page.&quot;,&quot;hierarchical_view&quot;:&quot;yes&quot;,&quot;min_height&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;min_height_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;min_height_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]}}\" data-widget_type=\"table-of-contents.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div id=\"elementor-toc__2c19534\" class=\"elementor-toc__body\">\n\t\t\t<div class=\"elementor-toc__spinner-container\">\n\t\t\t\t<svg class=\"elementor-toc__spinner eicon-animation-spin e-font-icon-svg e-eicon-loading\" aria-hidden=\"true\" viewBox=\"0 0 1000 1000\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M500 975V858C696 858 858 696 858 500S696 142 500 142 142 304 142 500H25C25 237 238 25 500 25S975 237 975 500 763 975 500 975Z\"><\/path><\/svg>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-0d1e4a3 e-con-full content e-flex e-con e-child\" data-id=\"0d1e4a3\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-499d1f9 elementor-widget elementor-widget-heading\" data-id=\"499d1f9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Sous-traitants de Telavox<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ce7fe62 elementor-widget elementor-widget-text-editor\" data-id=\"ce7fe62\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Version 3.0, 2023-06-01<\/p>\n<p>Pour recevoir des notifications sur les mises \u00e0 jour concernant les filiales de Telavox, les sous-traitants et les services suppl\u00e9mentaires <span style=\"color: #2ec659;\"><a style=\"color: #2ec659;\" href=\"https:\/\/share.hsforms.com\/16YGjxNq_RYWtf1RL0h__HA3iqxi\">inscrivez-vous ici.<\/a><\/span><\/p>\n<p>Tous les services Telavox sont techniquement configur\u00e9s et fournis par Telavox AB. En cons\u00e9quence, pour tous les accords avec les filiales de Telavox, la relation suivante existera. <\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-cb231c3 elementor-widget elementor-widget-html\" data-id=\"cb231c3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n<table id=\"tablepress-1\" class=\"tablepress tablepress-id-1\">\n<thead>\n<tr class=\"row-1 odd\">\n\t<th class=\"column-1\">Telavox Subsidiary\t<\/th><th class=\"column-2\">Sub-Processor\t<\/th><th class=\"column-3\">Location of processing<br \/>\n<\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr class=\"row-2 even\">\n\t<td class=\"column-1\">Telavox A\/S<\/td><td class=\"column-2\">Telavox AB<\/td><td class=\"column-3\">Data is stored and processed in EU\/EEA<br \/>\n<\/td>\n<\/tr>\n<tr class=\"row-3 odd\">\n\t<td class=\"column-1\">Telavox ApS<\/td><td class=\"column-2\">Telavox AB<\/td><td class=\"column-3\">Data is stored and processed in EU\/EEA<br \/>\n<\/td>\n<\/tr>\n<tr class=\"row-4 even\">\n\t<td class=\"column-1\">Telavox OY<\/td><td class=\"column-2\">Telavox AB<\/td><td class=\"column-3\">Data is stored and processed in EU\/EEA<br \/>\n<\/td>\n<\/tr>\n<tr class=\"row-5 odd\">\n\t<td class=\"column-1\">Telavox LTD<\/td><td class=\"column-2\">Telavox AB<\/td><td class=\"column-3\">Data is stored and processed in EU\/EEA &amp; the UK<br \/>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<!-- #tablepress-1 from cache -->\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-441a15b elementor-widget elementor-widget-text-editor\" data-id=\"441a15b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Telavox AB fait appel aux sous-traitants suivants lorsqu&rsquo;il fournit sa solution de t\u00e9l\u00e9phonie bas\u00e9e sur le cloud\/PBX en tant que sous-traitant par rapport \u00e0 ses clients (entreprises). Cat\u00e9gories de personnes concern\u00e9es par le traitement : Utilisateurs du client<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-70fbf4d elementor-widget elementor-widget-html\" data-id=\"70fbf4d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n<table id=\"tablepress-2\" class=\"tablepress tablepress-id-2\">\n<thead>\n<tr class=\"row-1 odd\">\n\t<th class=\"column-1\">Name of sub-processor\/sub-contractor\t<\/th><th class=\"column-2\">Purpose of processing\t<\/th><th class=\"column-3\">Location of processing<br \/>\n<\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr class=\"row-2 even\">\n\t<td class=\"column-1\">Google Cloud EMEA LTD<\/td><td class=\"column-2\">External storage of traffic records. Statistical analysis of anonymous data\t<\/td><td class=\"column-3\">Data is stored within EU\/EEA<br \/>\n<\/td>\n<\/tr>\n<tr class=\"row-3 odd\">\n\t<td class=\"column-1\">Telia Company AB<\/td><td class=\"column-2\">Providing mobile internet services\t<\/td><td class=\"column-3\">Data is stored within EU\/EEA<br \/>\n<\/td>\n<\/tr>\n<tr class=\"row-4 even\">\n\t<td class=\"column-1\">TDC Holding A\/S<\/td><td class=\"column-2\">Providing mobile internet services\t<\/td><td class=\"column-3\">Data is stored within EU\/EEA<br \/>\n<\/td>\n<\/tr>\n<tr class=\"row-5 odd\">\n\t<td class=\"column-1\">Telenor ASA<\/td><td class=\"column-2\">Providing telephony and mobile internet services\t<\/td><td class=\"column-3\">Data is stored within EU\/EEA<br \/>\n<\/td>\n<\/tr>\n<tr class=\"row-6 even\">\n\t<td class=\"column-1\">Line Carrier Oy<\/td><td class=\"column-2\">Providing telephony and mobile internet services\t<\/td><td class=\"column-3\">Data is stored within EU\/EEA<br \/>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<!-- #tablepress-2 from cache -->\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-86aecfc elementor-widget elementor-widget-heading\" data-id=\"86aecfc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Sous-traitants de services ajout\u00e9s<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f7df260 elementor-widget elementor-widget-text-editor\" data-id=\"f7df260\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Remarque : il s&rsquo;agit de sous-traitants optionnels qui ne sont pas ajout\u00e9s par d\u00e9faut aux services de Telavox AB. Si vous avez des doutes quant \u00e0 leur utilisation dans votre configuration, contactez votre point de contact Telavox. Telavox AB utilise les sous-traitants\/sous-traitants suivants dans le cadre des services qu&rsquo;elle fournit \u00e0 ses clients (entreprises), \u00e0 condition toutefois que le client ait command\u00e9 ces solutions optionnelles fournies par ces fournisseurs. Les cat\u00e9gories de personnes concern\u00e9es par le traitement sont les utilisateurs du client.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4f3ea3b elementor-widget elementor-widget-html\" data-id=\"4f3ea3b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n<table id=\"tablepress-3\" class=\"tablepress tablepress-id-3\">\n<thead>\n<tr class=\"row-1 odd\">\n\t<th class=\"column-1\">Name of sub-processor\/sub-contractor\t<\/th><th class=\"column-2\">Applicability<\/th><th class=\"column-3\">Purpose of processing\t<\/th><th class=\"column-4\">Location of processing<br \/>\n<\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr class=\"row-2 even\">\n\t<td class=\"column-1\">Cention Group SB<\/td><td class=\"column-2\">Telavox Contact Center Solution\t<\/td><td class=\"column-3\">Providing platform and back-end functionality to our Omnichannel Contact Center solution\t<\/td><td class=\"column-4\">Data is stored within the EU\/EEA. Technical support can access data from outside the EU\/EEA (not per default).<br \/>\n<\/td>\n<\/tr>\n<tr class=\"row-3 odd\">\n\t<td class=\"column-1\">Comunit AB<\/td><td class=\"column-2\">Telavox Multitenant Remote Operator Service\t<\/td><td class=\"column-3\">Providing remote operator services (telephony service)\t<\/td><td class=\"column-4\">Sweden<\/td>\n<\/tr>\n<tr class=\"row-4 even\">\n\t<td class=\"column-1\">Destiny Analytics AB (prev. Meridix)<\/td><td class=\"column-2\">Telavox Extended Reporting and Analytics Service\t<\/td><td class=\"column-3\">Add-on to provide analytics and reporting capabilities to the software\t<\/td><td class=\"column-4\">Data hosted in EU\/EEA<br \/>\n<\/td>\n<\/tr>\n<tr class=\"row-5 odd\">\n\t<td class=\"column-1\">Voxbone S.A<\/td><td class=\"column-2\">Telavox Foreign Number Service\t<\/td><td class=\"column-3\">Provides voice connectivity services and international phone numbers outside of Telavox main markets\t<\/td><td class=\"column-4\">Data is stored and processed in EU\/EEA &amp; the UK<br \/>\n<\/td>\n<\/tr>\n<tr class=\"row-6 even\">\n\t<td class=\"column-1\">Voxo AB<\/td><td class=\"column-2\">Telavox Voice to Text Service\t<\/td><td class=\"column-3\">Voice to text engine, helping to bring insights to conversations, used for providing transcripts of voicemails.\t<\/td><td class=\"column-4\">Data is hosted in The Netherlands (main) and Ireland (cross-region replica).<br \/>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<!-- #tablepress-3 from cache -->\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1710bec elementor-widget elementor-widget-heading\" data-id=\"1710bec\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Op\u00e9rateurs de r\u00e9seau lors de l'utilisation du service Telavox (en dehors de l'UE\/EEE)\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7144ad9 elementor-widget elementor-widget-text-editor\" data-id=\"7144ad9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Lorsque l&rsquo;utilisateur du client passe un appel ou communique d&rsquo;une autre mani\u00e8re avec des destinataires situ\u00e9s en dehors de l&rsquo;UE\/EEE, cette communication entra\u00eene le transfert de son contenu, qui est n\u00e9cessaire \u00e0 l&rsquo;ex\u00e9cution par Telavox du contrat de service de t\u00e9l\u00e9phonie conclu avec le client.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ef1c202 elementor-widget elementor-widget-heading\" data-id=\"ef1c202\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Services d'annuaire et services de portabilit\u00e9\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6e9e3a2 elementor-widget elementor-widget-text-editor\" data-id=\"6e9e3a2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Telavox op\u00e8re en Su\u00e8de, en Norv\u00e8ge, au Danemark, en Finlande et en Grande-Bretagne. Dans chaque pays, Telavox partage les donn\u00e9es des clients\/utilisateurs avec des soci\u00e9t\u00e9s de services d&rsquo;assistance t\u00e9l\u00e9phonique et de portage, comme l&rsquo;exige et le r\u00e9glemente chaque pays (sous r\u00e9serve de la possibilit\u00e9 pour le client\/utilisateur de se d\u00e9sinscrire, le cas \u00e9ch\u00e9ant). Ces soci\u00e9t\u00e9s n&rsquo;agissent pas en tant que sous-traitants de Telavox, mais en tant que responsables du traitement. Voici un exemple de services d&rsquo;assistance t\u00e9l\u00e9phonique et de portage utilis\u00e9s en Su\u00e8de :   <\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8b60a2c elementor-widget elementor-widget-html\" data-id=\"8b60a2c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n<table id=\"tablepress-4\" class=\"tablepress tablepress-id-4\">\n<thead>\n<tr class=\"row-1 odd\">\n\t<th class=\"column-1\">Name of service\t<\/th><th class=\"column-2\">Purpose of processing\t<\/th><th class=\"column-3\">Location of processing<\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr class=\"row-2 even\">\n\t<td class=\"column-1\">Eniro AB<\/td><td class=\"column-2\">Providing services regarding directory enquiries\t<\/td><td class=\"column-3\">Sweden<\/td>\n<\/tr>\n<tr class=\"row-3 odd\">\n\t<td class=\"column-1\">Bisnode AB<\/td><td class=\"column-2\">Providing services regarding directory enquiries\t<\/td><td class=\"column-3\">Sweden<\/td>\n<\/tr>\n<tr class=\"row-4 even\">\n\t<td class=\"column-1\">Nodeus Group AB<\/td><td class=\"column-2\">Providing services regarding directory enquiries\t<\/td><td class=\"column-3\">Sweden<\/td>\n<\/tr>\n<tr class=\"row-5 odd\">\n\t<td class=\"column-1\">SNPAC Swedish Number Portability Administrative Centre AB\t<\/td><td class=\"column-2\">Providing services for porting of telephone numbers\t<\/td><td class=\"column-3\">Sweden<\/td>\n<\/tr>\n<tr class=\"row-6 even\">\n\t<td class=\"column-1\">Spirius AB<\/td><td class=\"column-2\">Providing services for porting displaying mobile numbers when sending SMS from softphone\/computer\t<\/td><td class=\"column-3\">Sweden<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<!-- #tablepress-4 from cache -->\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-134a30d elementor-widget elementor-widget-heading\" data-id=\"134a30d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Int\u00e9grations de tiers (CTI)\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c7c6170 elementor-widget elementor-widget-text-editor\" data-id=\"c7c6170\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Le client a la possibilit\u00e9 d&rsquo;ajouter Telavox CTI (Computer Telephony Integration) pour les syst\u00e8mes CRM\/Helpdesk. Il s&rsquo;agit d&rsquo;une licence d&rsquo;utilisateur suppl\u00e9mentaire qui permet d&rsquo;int\u00e9grer Telavox CRM\/Helpdesk. Vous trouverez de plus amples informations ici : https:\/\/www.telavox.com\/integrations\/. <\/p>\n<p>Le CTI de Telavox n&rsquo;est fourni que sur instructions et commande \u00e9crites du Client. Le CTI Telavox exige que le Client ait conclu un accord de licence avec le fournisseur tiers en ce qui concerne le service h\u00f4te applicable, permettant \u00e0 Telavox de s&rsquo;int\u00e9grer au service h\u00f4te. Telavox ne conclut aucun accord avec le fournisseur tiers pour l&rsquo;utilisation des services h\u00f4tes par le Client, Telavox fournit simplement les moyens techniques permettant au Client d&rsquo;interagir avec le service h\u00f4te du fournisseur par l&rsquo;interm\u00e9diaire du CTI Telavox.  <\/p>\n<p>Dans ce contexte, Telavox traite les donn\u00e9es conform\u00e9ment aux instructions document\u00e9es du client pour le service CTI (en tant que sous-traitant). Telavox n&rsquo;utilise pas le fournisseur tiers en tant que sous-traitant dans le cadre de l&rsquo;int\u00e9gration du tiers. Par cons\u00e9quent, les fournisseurs tiers ne sont pas consid\u00e9r\u00e9s comme des sous-traitants (ou sous-fournisseurs) de Telavox.  <\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-608b272 elementor-widget elementor-widget-html\" data-id=\"608b272\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n<table id=\"tablepress-5\" class=\"tablepress tablepress-id-5\">\n<thead>\n<tr class=\"row-1 odd\">\n\t<th class=\"column-1\">Purpose of processing\t<\/th><th class=\"column-2\">Location of processing<br \/>\n<\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr class=\"row-2 even\">\n\t<td class=\"column-1\">Providing the Telavox CTI integrated in the third party Supplier host service. See list: https:\/\/www.telavox.be\/fr\/integrations\/ or https:\/\/www.telavox.be\/nl\/integraties\/<\/td><td class=\"column-2\">The location of Supplier\u2019s processing is determined by Customer\u2019s agreement(s) with the third party Supplier (Telavox does have access to such information)<br \/>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<!-- #tablepress-5 from cache -->\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8040ab9 elementor-widget elementor-widget-heading\" data-id=\"8040ab9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Telavox Affiliates\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b2837d6 elementor-widget elementor-widget-text-editor\" data-id=\"b2837d6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>La liste suivante identifie les soci\u00e9t\u00e9s affili\u00e9es de Telavox auxquelles Telavox peut faire appel dans le cadre de ses activit\u00e9s de service \u00e0 la client\u00e8le et qui peuvent \u00eatre utilis\u00e9es dans le cadre du traitement par Telavox de donn\u00e9es \u00e0 caract\u00e8re personnel pour le compte de ses clients dans le contexte de la fourniture de ses services lorsque l&rsquo;expertise sp\u00e9cialis\u00e9e et\/ou les services d&rsquo;assistance de l&rsquo;une de ces soci\u00e9t\u00e9s affili\u00e9es sont utilis\u00e9s.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6845d6a elementor-widget elementor-widget-html\" data-id=\"6845d6a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n<table id=\"tablepress-6\" class=\"tablepress tablepress-id-6\">\n<thead>\n<tr class=\"row-1 odd\">\n\t<th class=\"column-1\">Name of affiliate\t<\/th><th class=\"column-2\">Location of affiliate<br \/>\n<\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr class=\"row-2 even\">\n\t<td class=\"column-1\">OpenS SRL <\/td><td class=\"column-2\">Belgium<\/td>\n<\/tr>\n<tr class=\"row-3 odd\">\n\t<td class=\"column-1\">eRate AS<\/td><td class=\"column-2\">Norway<\/td>\n<\/tr>\n<tr class=\"row-4 even\">\n\t<td class=\"column-1\">eRate BSS AB<\/td><td class=\"column-2\">Sweden<\/td>\n<\/tr>\n<tr class=\"row-5 odd\">\n\t<td class=\"column-1\">Numintec Comunicaciones S.L.<\/td><td class=\"column-2\">Spain<\/td>\n<\/tr>\n<tr class=\"row-6 even\">\n\t<td class=\"column-1\">Telavox ApS<\/td><td class=\"column-2\">Denmark<\/td>\n<\/tr>\n<tr class=\"row-7 odd\">\n\t<td class=\"column-1\">Telavox AS<\/td><td class=\"column-2\">Norway<\/td>\n<\/tr>\n<tr class=\"row-8 even\">\n\t<td class=\"column-1\">Telavox LTD<\/td><td class=\"column-2\">United Kingdom<br \/>\n<br \/>\n<\/td>\n<\/tr>\n<tr class=\"row-9 odd\">\n\t<td class=\"column-1\">Telavox OY<\/td><td class=\"column-2\">Finland<\/td>\n<\/tr>\n<tr class=\"row-10 even\">\n\t<td class=\"column-1\">iCentrex AB<\/td><td class=\"column-2\">Sweden<\/td>\n<\/tr>\n<tr class=\"row-11 odd\">\n\t<td class=\"column-1\">Telavox F\u00f6rs\u00e4ljning AB<\/td><td class=\"column-2\">Sweden<\/td>\n<\/tr>\n<tr class=\"row-12 even\">\n\t<td class=\"column-1\">eRate OTA Services AS<\/td><td class=\"column-2\">Norway<\/td>\n<\/tr>\n<tr class=\"row-13 odd\">\n\t<td class=\"column-1\">OpenS SARL<\/td><td class=\"column-2\">Tunisia<\/td>\n<\/tr>\n<tr class=\"row-14 even\">\n\t<td class=\"column-1\">Numintelecom S.L.U<\/td><td class=\"column-2\">Spain<\/td>\n<\/tr>\n<tr class=\"row-15 odd\">\n\t<td class=\"column-1\">Numintec Comunicaciones, Lda<\/td><td class=\"column-2\">Portugal<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<!-- #tablepress-6 from cache -->\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Sous-traitants de Telavox Version 3.0, 2023-06-01 Pour recevoir des notifications sur les mises \u00e0 jour concernant les filiales de Telavox, les sous-traitants et les services suppl\u00e9mentaires inscrivez-vous ici. Tous les services Telavox sont techniquement configur\u00e9s et fournis par Telavox AB. En cons\u00e9quence, pour tous les accords avec les filiales de Telavox, la relation suivante existera. [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":0,"parent":13810,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"content-type":"","inline_featured_image":false,"footnotes":""},"class_list":["post-13851","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v23.8 (Yoast SEO v27.0) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Sous-traitants de Telavox | Informations juridiques<\/title>\n<meta name=\"description\" content=\"D\u00e9couvrez les sous-traitants de Telavox et leur r\u00f4le dans la d\u00e9livrance de services t\u00e9l\u00e9phoniques performants \u00e0 nos utilisateurs.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/telavox.be\/fr\/informations-juridiques\/sous-traitants-de-telavox\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Sous-traitants de Telavox | Telavox | Mobiloperat\u00f6r bara f\u00f6r f\u00f6retag\" \/>\n<meta property=\"og:description\" content=\"D\u00e9couvrez les sous-traitants de Telavox et leur r\u00f4le dans la d\u00e9livrance de services t\u00e9l\u00e9phoniques performants \u00e0 nos utilisateurs.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/telavox.be\/fr\/informations-juridiques\/sous-traitants-de-telavox\/\" \/>\n<meta property=\"og:site_name\" content=\"Telavox\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/telavox\/\" \/>\n<meta property=\"article:modified_time\" content=\"2024-11-25T10:50:09+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/telavox.be\/wp-content\/uploads\/2024\/12\/Fo-rhandsvining-BE.png\" \/>\n\t<meta property=\"og:image:width\" content=\"4800\" \/>\n\t<meta property=\"og:image:height\" content=\"2700\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:site\" content=\"@telavox\" \/>\n<meta name=\"twitter:label1\" content=\"Dur\u00e9e de lecture estim\u00e9e\" \/>\n\t<meta name=\"twitter:data1\" content=\"4 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/telavox.be\/fr\/informations-juridiques\/sous-traitants-de-telavox\/\",\"url\":\"https:\/\/telavox.be\/fr\/informations-juridiques\/sous-traitants-de-telavox\/\",\"name\":\"Sous-traitants de Telavox | Informations juridiques\",\"isPartOf\":{\"@id\":\"https:\/\/telavox.be\/fr\/#website\"},\"datePublished\":\"2024-10-28T09:19:01+00:00\",\"dateModified\":\"2024-11-25T10:50:09+00:00\",\"description\":\"D\u00e9couvrez les sous-traitants de Telavox et leur r\u00f4le dans la d\u00e9livrance de services t\u00e9l\u00e9phoniques performants \u00e0 nos utilisateurs.\",\"breadcrumb\":{\"@id\":\"https:\/\/telavox.be\/fr\/informations-juridiques\/sous-traitants-de-telavox\/#breadcrumb\"},\"inLanguage\":\"fr-FR\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/telavox.be\/fr\/informations-juridiques\/sous-traitants-de-telavox\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/telavox.be\/fr\/informations-juridiques\/sous-traitants-de-telavox\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/telavox.be\/fr\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Informations juridiques\",\"item\":\"https:\/\/telavox.be\/fr\/juridische-informatie\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"Sous-traitants de Telavox\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/telavox.be\/fr\/#website\",\"url\":\"https:\/\/telavox.be\/fr\/\",\"name\":\"Telavox\",\"description\":\"Telavox | F\u00f6retagstelefoni, v\u00e4xel och \u00e4rendehantering integrerat med dina favoritsystem\",\"publisher\":{\"@id\":\"https:\/\/telavox.be\/fr\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/telavox.be\/fr\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"fr-FR\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/telavox.be\/fr\/#organization\",\"name\":\"Telavox\",\"url\":\"https:\/\/telavox.be\/fr\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"fr-FR\",\"@id\":\"https:\/\/telavox.be\/fr\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/telavox.be\/wp-content\/uploads\/2026\/03\/Telavox-Logo-RGB-Green-scaled.png\",\"contentUrl\":\"https:\/\/telavox.be\/wp-content\/uploads\/2026\/03\/Telavox-Logo-RGB-Green-scaled.png\",\"width\":2560,\"height\":432,\"caption\":\"Telavox\"},\"image\":{\"@id\":\"https:\/\/telavox.be\/fr\/#\/schema\/logo\/image\/\"},\"sameAs\":[\"https:\/\/www.facebook.com\/telavox\/\",\"https:\/\/x.com\/telavox\",\"https:\/\/www.linkedin.com\/company\/telavox\/\",\"https:\/\/www.instagram.com\/telavox\/\",\"https:\/\/www.youtube.com\/channel\/UCQqir-waeD7753eHPZtcKmg\"],\"telephone\":\"020100000\",\"legalName\":\"Telavox AB\",\"vatID\":\"SE556600778601\",\"numberOfEmployees\":{\"@type\":\"QuantitativeValue\",\"minValue\":\"201\",\"maxValue\":\"500\"}}]}<\/script>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"Sous-traitants de Telavox | Informations juridiques","description":"D\u00e9couvrez les sous-traitants de Telavox et leur r\u00f4le dans la d\u00e9livrance de services t\u00e9l\u00e9phoniques performants \u00e0 nos utilisateurs.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/telavox.be\/fr\/informations-juridiques\/sous-traitants-de-telavox\/","og_locale":"fr_FR","og_type":"article","og_title":"Sous-traitants de Telavox | Telavox | Mobiloperat\u00f6r bara f\u00f6r f\u00f6retag","og_description":"D\u00e9couvrez les sous-traitants de Telavox et leur r\u00f4le dans la d\u00e9livrance de services t\u00e9l\u00e9phoniques performants \u00e0 nos utilisateurs.","og_url":"https:\/\/telavox.be\/fr\/informations-juridiques\/sous-traitants-de-telavox\/","og_site_name":"Telavox","article_publisher":"https:\/\/www.facebook.com\/telavox\/","article_modified_time":"2024-11-25T10:50:09+00:00","og_image":[{"width":4800,"height":2700,"url":"https:\/\/telavox.be\/wp-content\/uploads\/2024\/12\/Fo-rhandsvining-BE.png","type":"image\/png"}],"twitter_card":"summary_large_image","twitter_site":"@telavox","twitter_misc":{"Dur\u00e9e de lecture estim\u00e9e":"4 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/telavox.be\/fr\/informations-juridiques\/sous-traitants-de-telavox\/","url":"https:\/\/telavox.be\/fr\/informations-juridiques\/sous-traitants-de-telavox\/","name":"Sous-traitants de Telavox | Informations juridiques","isPartOf":{"@id":"https:\/\/telavox.be\/fr\/#website"},"datePublished":"2024-10-28T09:19:01+00:00","dateModified":"2024-11-25T10:50:09+00:00","description":"D\u00e9couvrez les sous-traitants de Telavox et leur r\u00f4le dans la d\u00e9livrance de services t\u00e9l\u00e9phoniques performants \u00e0 nos utilisateurs.","breadcrumb":{"@id":"https:\/\/telavox.be\/fr\/informations-juridiques\/sous-traitants-de-telavox\/#breadcrumb"},"inLanguage":"fr-FR","potentialAction":[{"@type":"ReadAction","target":["https:\/\/telavox.be\/fr\/informations-juridiques\/sous-traitants-de-telavox\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/telavox.be\/fr\/informations-juridiques\/sous-traitants-de-telavox\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/telavox.be\/fr\/"},{"@type":"ListItem","position":2,"name":"Informations juridiques","item":"https:\/\/telavox.be\/fr\/juridische-informatie\/"},{"@type":"ListItem","position":3,"name":"Sous-traitants de Telavox"}]},{"@type":"WebSite","@id":"https:\/\/telavox.be\/fr\/#website","url":"https:\/\/telavox.be\/fr\/","name":"Telavox","description":"Telavox | F\u00f6retagstelefoni, v\u00e4xel och \u00e4rendehantering integrerat med dina favoritsystem","publisher":{"@id":"https:\/\/telavox.be\/fr\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/telavox.be\/fr\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"fr-FR"},{"@type":"Organization","@id":"https:\/\/telavox.be\/fr\/#organization","name":"Telavox","url":"https:\/\/telavox.be\/fr\/","logo":{"@type":"ImageObject","inLanguage":"fr-FR","@id":"https:\/\/telavox.be\/fr\/#\/schema\/logo\/image\/","url":"https:\/\/telavox.be\/wp-content\/uploads\/2026\/03\/Telavox-Logo-RGB-Green-scaled.png","contentUrl":"https:\/\/telavox.be\/wp-content\/uploads\/2026\/03\/Telavox-Logo-RGB-Green-scaled.png","width":2560,"height":432,"caption":"Telavox"},"image":{"@id":"https:\/\/telavox.be\/fr\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/telavox\/","https:\/\/x.com\/telavox","https:\/\/www.linkedin.com\/company\/telavox\/","https:\/\/www.instagram.com\/telavox\/","https:\/\/www.youtube.com\/channel\/UCQqir-waeD7753eHPZtcKmg"],"telephone":"020100000","legalName":"Telavox AB","vatID":"SE556600778601","numberOfEmployees":{"@type":"QuantitativeValue","minValue":"201","maxValue":"500"}}]}},"_links":{"self":[{"href":"https:\/\/telavox.be\/fr\/wp-json\/wp\/v2\/pages\/13851","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/telavox.be\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/telavox.be\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/telavox.be\/fr\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/telavox.be\/fr\/wp-json\/wp\/v2\/comments?post=13851"}],"version-history":[{"count":8,"href":"https:\/\/telavox.be\/fr\/wp-json\/wp\/v2\/pages\/13851\/revisions"}],"predecessor-version":[{"id":19032,"href":"https:\/\/telavox.be\/fr\/wp-json\/wp\/v2\/pages\/13851\/revisions\/19032"}],"up":[{"embeddable":true,"href":"https:\/\/telavox.be\/fr\/wp-json\/wp\/v2\/pages\/13810"}],"wp:attachment":[{"href":"https:\/\/telavox.be\/fr\/wp-json\/wp\/v2\/media?parent=13851"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}