{"id":13852,"date":"2024-10-30T09:30:26","date_gmt":"2024-10-30T08:30:26","guid":{"rendered":"https:\/\/telavox.be\/informations-juridiques\/accord-sur-le-traitement-des-donnees\/"},"modified":"2024-12-02T10:31:07","modified_gmt":"2024-12-02T09:31:07","slug":"accord-sur-le-traitement-des-donnees","status":"publish","type":"page","link":"https:\/\/telavox.be\/fr\/informations-juridiques\/accord-sur-le-traitement-des-donnees\/","title":{"rendered":"Accord sur le traitement des donn\u00e9es"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"13852\" class=\"elementor elementor-13852 elementor-8087\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2f626bb e-flex e-con-boxed e-con e-parent\" data-id=\"2f626bb\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-1b95c52 e-con-full e-flex e-con e-child\" data-id=\"1b95c52\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1272ff8 elementor-widget elementor-widget-breadcrumbs\" data-id=\"1272ff8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"breadcrumbs.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<p id=\"breadcrumbs\"><span><span><a href=\"https:\/\/telavox.be\/fr\/\">Home<\/a><\/span><\/span><\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-3dd4bda e-flex e-con-boxed e-con e-parent\" data-id=\"3dd4bda\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-a0631fe e-con-full e-flex e-con e-child\" data-id=\"a0631fe\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-34610d9 e-con-full progress-bar-table-content e-flex e-con e-child\" data-id=\"34610d9\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;sticky&quot;:&quot;top&quot;,&quot;sticky_on&quot;:[&quot;desktop&quot;,&quot;tablet&quot;],&quot;sticky_offset&quot;:168,&quot;sticky_parent&quot;:&quot;yes&quot;,&quot;sticky_effects_offset&quot;:0,&quot;sticky_anchor_link_offset&quot;:0}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2c19534 no-header-table-of-content elementor-widget elementor-widget-table-of-contents\" data-id=\"2c19534\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;headings_by_tags&quot;:[&quot;h2&quot;],&quot;exclude_headings_by_selector&quot;:[],&quot;container&quot;:&quot;.content&quot;,&quot;marker_view&quot;:&quot;bullets&quot;,&quot;icon&quot;:{&quot;value&quot;:&quot;&quot;,&quot;library&quot;:&quot;&quot;},&quot;no_headings_message&quot;:&quot;Inga rubriker hittades p\\u00e5 denna sida.&quot;,&quot;hierarchical_view&quot;:&quot;yes&quot;,&quot;min_height&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;min_height_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;min_height_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]}}\" data-widget_type=\"table-of-contents.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div id=\"elementor-toc__2c19534\" class=\"elementor-toc__body\">\n\t\t\t<div class=\"elementor-toc__spinner-container\">\n\t\t\t\t<svg class=\"elementor-toc__spinner eicon-animation-spin e-font-icon-svg e-eicon-loading\" aria-hidden=\"true\" viewBox=\"0 0 1000 1000\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M500 975V858C696 858 858 696 858 500S696 142 500 142 142 304 142 500H25C25 237 238 25 500 25S975 237 975 500 763 975 500 975Z\"><\/path><\/svg>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-0d1e4a3 e-con-full content e-flex e-con e-child\" data-id=\"0d1e4a3\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-499d1f9 elementor-widget elementor-widget-heading\" data-id=\"499d1f9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Data Processing Agreement\n<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f7df260 elementor-widget elementor-widget-text-editor\" data-id=\"f7df260\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h5>You need to have an agreement with us<\/h5><p>One important thing that GDPR states is that an organisation is responsible for the entire value chain of processed personal data. So if you, as a company (the Data Controller) uses a supplier (the Data Processor) to process your employees and\/or customers personal data you will have to have an agreement with that supplier and make sure that they follow GDPR. Telavox is such a Data Processor since we process e.g your employees personal data in order to deliver our communication service.<\/p><p>To make it a bit easier for you, we have developed a Data Processing Agreement (DPA) that describes that Telavox will follow the law and how we can use the personal data provided by you. The DPA is easily signed with an e-signature and thereafter you will get PDF with the agreement and we will store the DPA together with your Service Agreement.<\/p><h5>These are, according to us, the key takeaways from the DPA:<\/h5><ul><li>The Customer must make sure that they have the right to provide us with their users Personal Data It\u2019s up to you as a customer to make sure that you have the right to give us certain personal data, such as name and contact details of your employees.<\/li><li>Telavox can only process the provided personal data in order to\u00a0fulfill\u00a0our agreement or other laws Meaning that we can only process the customers data to fulfill our obligations as your communication provider, support our services and make sure that you can use the service as we promised. We will not use your information in any other way without your explicit consent.<\/li><li>Telavox must have the right competence and ability to process your data We will make sure that our staff is properly trained, that we have necessary systems and resources etc to process your data in a safe and fair way.<\/li><li>Telavox will take necessary security actions to keep your personal data safe We will make sure that we take appropriate actions to keep your personal data safe, which can include using encryption and pseudonymization methods, continuously reviewing our systems and processes, monitor and supervise our systems.<\/li><li>Telavox will support you in your request regarding the Personal data We will support you in your request to modify, export, alter and in other ways access the Personal Data you provided us, so you can fulfil your obligations according to GDPR<\/li><li>Type of Personal Data processed Telavox process the following type of personal data:<ul><li>Name<\/li><li>Password<\/li><li>Email<\/li><li>User ID<\/li><li>Phone number<\/li><li>Photo (if provided by the user)<\/li><li>IP-Address<\/li><li>User-generated content, e.g call lists<\/li><li>User behaviour, crash reports for troubleshooting<\/li><li>Invoice information<\/li><\/ul><\/li><\/ul><p>In addition, the Customer\u2019s users can upload Personal Data in the Service such as, for example, profile pictures, position, address, further contact details, etc.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Data Processing Agreement You need to have an agreement with us One important thing that GDPR states is that an organisation is responsible for the entire value chain of processed personal data. So if you, as a company (the Data Controller) uses a supplier (the Data Processor) to process your employees and\/or customers personal data [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":0,"parent":13810,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"content-type":"","inline_featured_image":false,"footnotes":""},"class_list":["post-13852","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v23.8 (Yoast SEO v27.0) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Accord sur le traitement des donn\u00e9es | Telavox - GDPR<\/title>\n<meta name=\"description\" content=\"D\u00e9couvrez comment Telavox peut vous aider \u00e0 assurer la protection des donn\u00e9es personnelles de vos employ\u00e9s et de vos clients.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/telavox.be\/fr\/informations-juridiques\/accord-sur-le-traitement-des-donnees\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Accord sur le traitement des donn\u00e9es | Telavox | Mobiloperat\u00f6r bara f\u00f6r f\u00f6retag\" \/>\n<meta property=\"og:description\" content=\"D\u00e9couvrez comment Telavox peut vous aider \u00e0 assurer la protection des donn\u00e9es personnelles de vos employ\u00e9s et de vos clients.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/telavox.be\/fr\/informations-juridiques\/accord-sur-le-traitement-des-donnees\/\" \/>\n<meta property=\"og:site_name\" content=\"Telavox\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/telavox\/\" \/>\n<meta property=\"article:modified_time\" content=\"2024-12-02T09:31:07+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/telavox.be\/wp-content\/uploads\/2024\/12\/Fo-rhandsvining-BE.png\" \/>\n\t<meta property=\"og:image:width\" content=\"4800\" \/>\n\t<meta property=\"og:image:height\" content=\"2700\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:site\" content=\"@telavox\" \/>\n<meta name=\"twitter:label1\" content=\"Dur\u00e9e de lecture estim\u00e9e\" \/>\n\t<meta name=\"twitter:data1\" content=\"3 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/telavox.be\/fr\/informations-juridiques\/accord-sur-le-traitement-des-donnees\/\",\"url\":\"https:\/\/telavox.be\/fr\/informations-juridiques\/accord-sur-le-traitement-des-donnees\/\",\"name\":\"Accord sur le traitement des donn\u00e9es | Telavox - GDPR\",\"isPartOf\":{\"@id\":\"https:\/\/telavox.be\/fr\/#website\"},\"datePublished\":\"2024-10-30T08:30:26+00:00\",\"dateModified\":\"2024-12-02T09:31:07+00:00\",\"description\":\"D\u00e9couvrez comment Telavox peut vous aider \u00e0 assurer la protection des donn\u00e9es personnelles de vos employ\u00e9s et de vos clients.\",\"breadcrumb\":{\"@id\":\"https:\/\/telavox.be\/fr\/informations-juridiques\/accord-sur-le-traitement-des-donnees\/#breadcrumb\"},\"inLanguage\":\"fr-FR\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/telavox.be\/fr\/informations-juridiques\/accord-sur-le-traitement-des-donnees\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/telavox.be\/fr\/informations-juridiques\/accord-sur-le-traitement-des-donnees\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/telavox.be\/fr\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Informations juridiques\",\"item\":\"https:\/\/telavox.be\/fr\/juridische-informatie\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"Accord sur le traitement des donn\u00e9es\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/telavox.be\/fr\/#website\",\"url\":\"https:\/\/telavox.be\/fr\/\",\"name\":\"Telavox\",\"description\":\"Telavox | F\u00f6retagstelefoni, v\u00e4xel och \u00e4rendehantering integrerat med dina favoritsystem\",\"publisher\":{\"@id\":\"https:\/\/telavox.be\/fr\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/telavox.be\/fr\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"fr-FR\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/telavox.be\/fr\/#organization\",\"name\":\"Telavox\",\"url\":\"https:\/\/telavox.be\/fr\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"fr-FR\",\"@id\":\"https:\/\/telavox.be\/fr\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/telavox.be\/wp-content\/uploads\/2026\/03\/Telavox-Logo-RGB-Green-scaled.png\",\"contentUrl\":\"https:\/\/telavox.be\/wp-content\/uploads\/2026\/03\/Telavox-Logo-RGB-Green-scaled.png\",\"width\":2560,\"height\":432,\"caption\":\"Telavox\"},\"image\":{\"@id\":\"https:\/\/telavox.be\/fr\/#\/schema\/logo\/image\/\"},\"sameAs\":[\"https:\/\/www.facebook.com\/telavox\/\",\"https:\/\/x.com\/telavox\",\"https:\/\/www.linkedin.com\/company\/telavox\/\",\"https:\/\/www.instagram.com\/telavox\/\",\"https:\/\/www.youtube.com\/channel\/UCQqir-waeD7753eHPZtcKmg\"],\"telephone\":\"020100000\",\"legalName\":\"Telavox AB\",\"vatID\":\"SE556600778601\",\"numberOfEmployees\":{\"@type\":\"QuantitativeValue\",\"minValue\":\"201\",\"maxValue\":\"500\"}}]}<\/script>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"Accord sur le traitement des donn\u00e9es | Telavox - GDPR","description":"D\u00e9couvrez comment Telavox peut vous aider \u00e0 assurer la protection des donn\u00e9es personnelles de vos employ\u00e9s et de vos clients.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/telavox.be\/fr\/informations-juridiques\/accord-sur-le-traitement-des-donnees\/","og_locale":"fr_FR","og_type":"article","og_title":"Accord sur le traitement des donn\u00e9es | Telavox | Mobiloperat\u00f6r bara f\u00f6r f\u00f6retag","og_description":"D\u00e9couvrez comment Telavox peut vous aider \u00e0 assurer la protection des donn\u00e9es personnelles de vos employ\u00e9s et de vos clients.","og_url":"https:\/\/telavox.be\/fr\/informations-juridiques\/accord-sur-le-traitement-des-donnees\/","og_site_name":"Telavox","article_publisher":"https:\/\/www.facebook.com\/telavox\/","article_modified_time":"2024-12-02T09:31:07+00:00","og_image":[{"width":4800,"height":2700,"url":"https:\/\/telavox.be\/wp-content\/uploads\/2024\/12\/Fo-rhandsvining-BE.png","type":"image\/png"}],"twitter_card":"summary_large_image","twitter_site":"@telavox","twitter_misc":{"Dur\u00e9e de lecture estim\u00e9e":"3 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/telavox.be\/fr\/informations-juridiques\/accord-sur-le-traitement-des-donnees\/","url":"https:\/\/telavox.be\/fr\/informations-juridiques\/accord-sur-le-traitement-des-donnees\/","name":"Accord sur le traitement des donn\u00e9es | Telavox - GDPR","isPartOf":{"@id":"https:\/\/telavox.be\/fr\/#website"},"datePublished":"2024-10-30T08:30:26+00:00","dateModified":"2024-12-02T09:31:07+00:00","description":"D\u00e9couvrez comment Telavox peut vous aider \u00e0 assurer la protection des donn\u00e9es personnelles de vos employ\u00e9s et de vos clients.","breadcrumb":{"@id":"https:\/\/telavox.be\/fr\/informations-juridiques\/accord-sur-le-traitement-des-donnees\/#breadcrumb"},"inLanguage":"fr-FR","potentialAction":[{"@type":"ReadAction","target":["https:\/\/telavox.be\/fr\/informations-juridiques\/accord-sur-le-traitement-des-donnees\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/telavox.be\/fr\/informations-juridiques\/accord-sur-le-traitement-des-donnees\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/telavox.be\/fr\/"},{"@type":"ListItem","position":2,"name":"Informations juridiques","item":"https:\/\/telavox.be\/fr\/juridische-informatie\/"},{"@type":"ListItem","position":3,"name":"Accord sur le traitement des donn\u00e9es"}]},{"@type":"WebSite","@id":"https:\/\/telavox.be\/fr\/#website","url":"https:\/\/telavox.be\/fr\/","name":"Telavox","description":"Telavox | F\u00f6retagstelefoni, v\u00e4xel och \u00e4rendehantering integrerat med dina favoritsystem","publisher":{"@id":"https:\/\/telavox.be\/fr\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/telavox.be\/fr\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"fr-FR"},{"@type":"Organization","@id":"https:\/\/telavox.be\/fr\/#organization","name":"Telavox","url":"https:\/\/telavox.be\/fr\/","logo":{"@type":"ImageObject","inLanguage":"fr-FR","@id":"https:\/\/telavox.be\/fr\/#\/schema\/logo\/image\/","url":"https:\/\/telavox.be\/wp-content\/uploads\/2026\/03\/Telavox-Logo-RGB-Green-scaled.png","contentUrl":"https:\/\/telavox.be\/wp-content\/uploads\/2026\/03\/Telavox-Logo-RGB-Green-scaled.png","width":2560,"height":432,"caption":"Telavox"},"image":{"@id":"https:\/\/telavox.be\/fr\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/telavox\/","https:\/\/x.com\/telavox","https:\/\/www.linkedin.com\/company\/telavox\/","https:\/\/www.instagram.com\/telavox\/","https:\/\/www.youtube.com\/channel\/UCQqir-waeD7753eHPZtcKmg"],"telephone":"020100000","legalName":"Telavox AB","vatID":"SE556600778601","numberOfEmployees":{"@type":"QuantitativeValue","minValue":"201","maxValue":"500"}}]}},"_links":{"self":[{"href":"https:\/\/telavox.be\/fr\/wp-json\/wp\/v2\/pages\/13852","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/telavox.be\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/telavox.be\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/telavox.be\/fr\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/telavox.be\/fr\/wp-json\/wp\/v2\/comments?post=13852"}],"version-history":[{"count":4,"href":"https:\/\/telavox.be\/fr\/wp-json\/wp\/v2\/pages\/13852\/revisions"}],"predecessor-version":[{"id":22389,"href":"https:\/\/telavox.be\/fr\/wp-json\/wp\/v2\/pages\/13852\/revisions\/22389"}],"up":[{"embeddable":true,"href":"https:\/\/telavox.be\/fr\/wp-json\/wp\/v2\/pages\/13810"}],"wp:attachment":[{"href":"https:\/\/telavox.be\/fr\/wp-json\/wp\/v2\/media?parent=13852"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}