{"id":13914,"date":"2024-10-02T12:38:10","date_gmt":"2024-10-02T10:38:10","guid":{"rendered":"https:\/\/telavox.be\/en-fonction-de-votre-role-soutien\/"},"modified":"2025-01-07T15:38:13","modified_gmt":"2025-01-07T14:38:13","slug":"en-fonction-de-votre-role-support","status":"publish","type":"page","link":"https:\/\/telavox.be\/fr\/en-fonction-de-votre-role-support\/","title":{"rendered":"En fonction de votre r\u00f4le &#8211; Support"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"13914\" class=\"elementor elementor-13914 elementor-2061\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ea8c403 e-flex e-con-boxed e-con e-parent\" data-id=\"ea8c403\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-96c5cb9 e-con-full e-flex e-con e-child\" data-id=\"96c5cb9\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7c86cf1 elementor-widget__width-initial elementor-widget elementor-widget-heading\" data-id=\"7c86cf1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Des outils puissants pour votre service client\u00e8le <\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2111ba9 elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"2111ba9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Optimisez votre service client\u00e8le gr\u00e2ce \u00e0 nous &#8211; une solution de t\u00e9l\u00e9phonie compl\u00e8te pour une gestion fluide des appels et des dossiers. Am\u00e9liorez la collaboration entre coll\u00e8gues et acc\u00e9dez rapidement aux informations gr\u00e2ce \u00e0 nos int\u00e9grations avec d&rsquo;autres syst\u00e8mes.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-03eb915 e-con-full e-flex e-con e-child\" data-id=\"03eb915\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e3fc5d6 elementor-align-right elementor-widget__width-auto elementor-mobile-align-center elementor-widget-mobile__width-initial elementor-widget elementor-widget-button\" data-id=\"e3fc5d6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/telavox.be\/fr\/contactez-nous\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Contactez-nous<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-09756e8 elementor-align-left elementor-widget__width-auto elementor-widget-mobile__width-initial elementor-widget elementor-widget-button\" data-id=\"09756e8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/telavox.be\/fr\/demo\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Essayez notre d\u00e9mo interactive<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-c8cbe4d e-con-full e-flex e-con e-child\" data-id=\"c8cbe4d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c240977 elementor-widget elementor-widget-image\" data-id=\"c240977\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"800\" height=\"534\" src=\"https:\/\/telavox.be\/wp-content\/uploads\/2024\/10\/iStock-1457191733-2-scaled-1-1024x683.jpg\" class=\"attachment-large size-large wp-image-13439\" alt=\"\" srcset=\"https:\/\/telavox.be\/wp-content\/uploads\/2024\/10\/iStock-1457191733-2-scaled-1-1024x683.jpg 1024w, https:\/\/telavox.be\/wp-content\/uploads\/2024\/10\/iStock-1457191733-2-scaled-1-300x200.jpg 300w, https:\/\/telavox.be\/wp-content\/uploads\/2024\/10\/iStock-1457191733-2-scaled-1-768x512.jpg 768w, https:\/\/telavox.be\/wp-content\/uploads\/2024\/10\/iStock-1457191733-2-scaled-1-1536x1024.jpg 1536w, https:\/\/telavox.be\/wp-content\/uploads\/2024\/10\/iStock-1457191733-2-scaled-1-2048x1366.jpg 2048w, https:\/\/telavox.be\/wp-content\/uploads\/2024\/10\/iStock-1457191733-2-scaled-1-600x400.jpg 600w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-323d837 e-flex e-con-boxed elementor-invisible e-con e-parent\" data-id=\"323d837\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;animation&quot;:&quot;fadeInUp&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4dba199 elementor-widget elementor-widget-heading\" data-id=\"4dba199\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Offrez \u00e0 vos clients un service de qualit\u00e9<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c901c46 elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"c901c46\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Nous aidons les \u00e9quipes de service client \u00e0 fournir des prestations plus rapides et de meilleure qualit\u00e9 gr\u00e2ce \u00e0 une gestion efficace des appels et des tickets dans notre application facile \u00e0 utiliser. Vous b\u00e9n\u00e9ficiez \u00e9galement d&rsquo;un acc\u00e8s en temps r\u00e9el aux donn\u00e9es clients. Sur n&rsquo;importe quel appareil, int\u00e9gr\u00e9 \u00e0 vos autres syst\u00e8mes pr\u00e9f\u00e9r\u00e9s.  <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-e749b4e support-accordion-container e-flex e-con-boxed e-con e-parent\" data-id=\"e749b4e\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-5ab047e e-con-full e-flex e-con e-child\" data-id=\"5ab047e\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0027b96 support-accordion elementor-widget elementor-widget-n-accordion\" data-id=\"0027b96\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;default_state&quot;:&quot;expanded&quot;,&quot;max_items_expended&quot;:&quot;one&quot;,&quot;n_accordion_animation_duration&quot;:{&quot;unit&quot;:&quot;ms&quot;,&quot;size&quot;:400,&quot;sizes&quot;:[]}}\" data-widget_type=\"nested-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"e-n-accordion\" aria-label=\"Accordion. Open links with Enter or Space, close with Escape, and navigate with Arrow Keys\">\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1620\" class=\"e-n-accordion-item\" open>\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"1\" tabindex=\"0\" aria-expanded=\"true\" aria-controls=\"e-n-accordion-item-1620\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Des temps de r\u00e9ponse plus courts gr\u00e2ce \u00e0 l'acheminement intelligent des appels <\/div><\/span>\n\t\t\t\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1620\" class=\"elementor-element elementor-element-414dc99 e-con-full e-flex e-con e-child\" data-id=\"414dc99\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-151b047 elementor-widget elementor-widget-text-editor\" data-id=\"151b047\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Nos solutions garantissent que les appels soient automatiquement achemin\u00e9s vers le bon agent, ce qui r\u00e9duit le temps d&rsquo;attente et am\u00e9liore l&rsquo;exp\u00e9rience du client.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1621\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"2\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1621\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> La bonne personne tout de suite <\/div><\/span>\n\t\t\t\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1621\" class=\"elementor-element elementor-element-0b1e5be e-con-full e-flex e-con e-child\" data-id=\"0b1e5be\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d59e8f7 elementor-widget elementor-widget-text-editor\" data-id=\"d59e8f7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Les appels sont r\u00e9partis efficacement entre les membres du personnel en fonction de leurs comp\u00e9tences et de leur disponibilit\u00e9, ce qui garantit que chaque client re\u00e7oive imm\u00e9diatement la meilleure aide possible.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1622\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"3\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1622\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Toutes les donn\u00e9es des clients - toujours disponibles <\/div><\/span>\n\t\t\t\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1622\" class=\"elementor-element elementor-element-f92ed93 e-con-full e-flex e-con e-child\" data-id=\"f92ed93\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c17eb14 elementor-widget elementor-widget-text-editor\" data-id=\"c17eb14\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Nos puissantes int\u00e9grations vous permettent d&rsquo;acc\u00e9der \u00e0 des informations pertinentes sur les clients avant, pendant et apr\u00e8s l&rsquo;appel &#8211; pour un service plus personnalis\u00e9 et plus pr\u00e9cis.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1623\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"4\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1623\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Gestion transparente des files d'attente, o\u00f9 que vous soyez <\/div><\/span>\n\t\t\t\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1623\" class=\"elementor-element elementor-element-fd7daa7 e-con-full e-flex e-con e-child\" data-id=\"fd7daa7\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6a5118e elementor-widget elementor-widget-text-editor\" data-id=\"6a5118e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>G\u00e9rez facilement les files d&rsquo;attente et les profils, que vous soyez sur votre smartphone ou sur votre ordinateur. Gr\u00e2ce \u00e0 nos fonctionnalit\u00e9s intelligentes telles que le rappel et la pause automatique, vos employ\u00e9s disposent du temps n\u00e9cessaire pour fournir le meilleur service possible.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-eebf9a4 e-con-full support-accordion-image-container e-flex e-con e-child\" data-id=\"eebf9a4\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0a3e313 elementor-widget elementor-widget-image\" data-id=\"0a3e313\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"800\" height=\"512\" src=\"https:\/\/telavox.be\/wp-content\/uploads\/2025\/01\/Copy-of-Kortare-svarstider-med-smart-samtalsdirigering_FR-1024x655.png\" class=\"attachment-large size-large wp-image-23089\" alt=\"\" srcset=\"https:\/\/telavox.be\/wp-content\/uploads\/2025\/01\/Copy-of-Kortare-svarstider-med-smart-samtalsdirigering_FR-1024x655.png 1024w, https:\/\/telavox.be\/wp-content\/uploads\/2025\/01\/Copy-of-Kortare-svarstider-med-smart-samtalsdirigering_FR-300x192.png 300w, https:\/\/telavox.be\/wp-content\/uploads\/2025\/01\/Copy-of-Kortare-svarstider-med-smart-samtalsdirigering_FR-768x491.png 768w, https:\/\/telavox.be\/wp-content\/uploads\/2025\/01\/Copy-of-Kortare-svarstider-med-smart-samtalsdirigering_FR-600x384.png 600w, https:\/\/telavox.be\/wp-content\/uploads\/2025\/01\/Copy-of-Kortare-svarstider-med-smart-samtalsdirigering_FR.png 1034w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-563ac04 elementor-widget elementor-widget-image\" data-id=\"563ac04\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"800\" height=\"512\" src=\"https:\/\/telavox.be\/wp-content\/uploads\/2025\/01\/Copy-of-Kortare-svarstider-med-smart-samtalsdirigering_FR-1-1024x655.png\" class=\"attachment-large size-large wp-image-23091\" alt=\"\" srcset=\"https:\/\/telavox.be\/wp-content\/uploads\/2025\/01\/Copy-of-Kortare-svarstider-med-smart-samtalsdirigering_FR-1-1024x655.png 1024w, https:\/\/telavox.be\/wp-content\/uploads\/2025\/01\/Copy-of-Kortare-svarstider-med-smart-samtalsdirigering_FR-1-300x192.png 300w, https:\/\/telavox.be\/wp-content\/uploads\/2025\/01\/Copy-of-Kortare-svarstider-med-smart-samtalsdirigering_FR-1-768x491.png 768w, https:\/\/telavox.be\/wp-content\/uploads\/2025\/01\/Copy-of-Kortare-svarstider-med-smart-samtalsdirigering_FR-1-600x384.png 600w, https:\/\/telavox.be\/wp-content\/uploads\/2025\/01\/Copy-of-Kortare-svarstider-med-smart-samtalsdirigering_FR-1.png 1034w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-49dc44a elementor-widget elementor-widget-image\" data-id=\"49dc44a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"800\" height=\"512\" src=\"https:\/\/telavox.be\/wp-content\/uploads\/2025\/01\/Copy-of-All-kunddata-\u2013-alltid-tillganglig_FR-1024x655.png\" class=\"attachment-large size-large wp-image-23093\" alt=\"\" srcset=\"https:\/\/telavox.be\/wp-content\/uploads\/2025\/01\/Copy-of-All-kunddata-\u2013-alltid-tillganglig_FR-1024x655.png 1024w, https:\/\/telavox.be\/wp-content\/uploads\/2025\/01\/Copy-of-All-kunddata-\u2013-alltid-tillganglig_FR-300x192.png 300w, https:\/\/telavox.be\/wp-content\/uploads\/2025\/01\/Copy-of-All-kunddata-\u2013-alltid-tillganglig_FR-768x491.png 768w, https:\/\/telavox.be\/wp-content\/uploads\/2025\/01\/Copy-of-All-kunddata-\u2013-alltid-tillganglig_FR-600x384.png 600w, https:\/\/telavox.be\/wp-content\/uploads\/2025\/01\/Copy-of-All-kunddata-\u2013-alltid-tillganglig_FR.png 1034w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c802200 elementor-widget elementor-widget-image\" data-id=\"c802200\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"800\" height=\"517\" src=\"https:\/\/telavox.be\/wp-content\/uploads\/2025\/01\/Copy-of-Smidig-kohantering-var-du-an-ar_FR-1024x662.png\" class=\"attachment-large size-large wp-image-23095\" alt=\"\" srcset=\"https:\/\/telavox.be\/wp-content\/uploads\/2025\/01\/Copy-of-Smidig-kohantering-var-du-an-ar_FR-1024x662.png 1024w, https:\/\/telavox.be\/wp-content\/uploads\/2025\/01\/Copy-of-Smidig-kohantering-var-du-an-ar_FR-300x194.png 300w, https:\/\/telavox.be\/wp-content\/uploads\/2025\/01\/Copy-of-Smidig-kohantering-var-du-an-ar_FR-768x496.png 768w, https:\/\/telavox.be\/wp-content\/uploads\/2025\/01\/Copy-of-Smidig-kohantering-var-du-an-ar_FR-600x388.png 600w, https:\/\/telavox.be\/wp-content\/uploads\/2025\/01\/Copy-of-Smidig-kohantering-var-du-an-ar_FR.png 1038w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-ad5f0a9 e-flex e-con-boxed e-con e-parent\" data-id=\"ad5f0a9\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-587f3c5 e-con-full e-flex e-con e-child\" data-id=\"587f3c5\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4bf1c1d elementor-widget elementor-widget-image\" data-id=\"4bf1c1d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"800\" height=\"517\" src=\"https:\/\/telavox.be\/wp-content\/uploads\/2025\/01\/Copy-of-Statistik-och-insikter-i-realtid_FR-1024x662.png\" class=\"attachment-large size-large wp-image-23097\" alt=\"\" srcset=\"https:\/\/telavox.be\/wp-content\/uploads\/2025\/01\/Copy-of-Statistik-och-insikter-i-realtid_FR-1024x662.png 1024w, https:\/\/telavox.be\/wp-content\/uploads\/2025\/01\/Copy-of-Statistik-och-insikter-i-realtid_FR-300x194.png 300w, https:\/\/telavox.be\/wp-content\/uploads\/2025\/01\/Copy-of-Statistik-och-insikter-i-realtid_FR-768x496.png 768w, https:\/\/telavox.be\/wp-content\/uploads\/2025\/01\/Copy-of-Statistik-och-insikter-i-realtid_FR-600x388.png 600w, https:\/\/telavox.be\/wp-content\/uploads\/2025\/01\/Copy-of-Statistik-och-insikter-i-realtid_FR.png 1038w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-29bc01e elementor-widget elementor-widget-heading\" data-id=\"29bc01e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Statistiques et informations en temps r\u00e9el<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d0f2c81 elementor-widget elementor-widget-text-editor\" data-id=\"d0f2c81\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Vous avez acc\u00e8s \u00e0 des statistiques en temps r\u00e9el qui vous aident \u00e0 optimiser votre efficacit\u00e9. Suivez les indicateurs cl\u00e9s tels que les niveaux de service, le temps de r\u00e9ponse moyen et le nombre d&rsquo;appels sans r\u00e9ponse, des donn\u00e9es qui vous permettent d&rsquo;am\u00e9liorer l&rsquo;exp\u00e9rience client et le flux de travail de votre entreprise.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9987def elementor-position-inline-end elementor-widget__width-initial elementor-mobile-position-inline-end elementor-view-default elementor-widget elementor-widget-icon-box\" data-id=\"9987def\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<a href=\"https:\/\/telavox.be\/fr\/fonctionnalites\/\" class=\"elementor-icon\" tabindex=\"-1\" aria-label=\"Voir plus de fonctionnalit\u00e9s\">\n\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-arrow-right\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M190.5 66.9l22.2-22.2c9.4-9.4 24.6-9.4 33.9 0L441 239c9.4 9.4 9.4 24.6 0 33.9L246.6 467.3c-9.4 9.4-24.6 9.4-33.9 0l-22.2-22.2c-9.5-9.5-9.3-25 .4-34.3L311.4 296H24c-13.3 0-24-10.7-24-24v-32c0-13.3 10.7-24 24-24h287.4L190.9 101.2c-9.8-9.3-10-24.8-.4-34.3z\"><\/path><\/svg>\t\t\t\t<\/a>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<a href=\"https:\/\/telavox.be\/fr\/fonctionnalites\/\" >\n\t\t\t\t\t\t\tVoir plus de fonctionnalit\u00e9s\t\t\t\t\t\t<\/a>\n\t\t\t\t\t<\/span>\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-ca0b707 e-con-full e-flex e-con e-child\" data-id=\"ca0b707\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-bc7dcae elementor-widget elementor-widget-image\" data-id=\"bc7dcae\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"800\" height=\"513\" src=\"https:\/\/telavox.be\/wp-content\/uploads\/2024\/10\/Integrationer-for-en-battre-service-scaled-1-1024x656.webp\" class=\"attachment-large size-large wp-image-13529\" alt=\"\" srcset=\"https:\/\/telavox.be\/wp-content\/uploads\/2024\/10\/Integrationer-for-en-battre-service-scaled-1-1024x656.webp 1024w, https:\/\/telavox.be\/wp-content\/uploads\/2024\/10\/Integrationer-for-en-battre-service-scaled-1-300x192.webp 300w, https:\/\/telavox.be\/wp-content\/uploads\/2024\/10\/Integrationer-for-en-battre-service-scaled-1-768x492.webp 768w, https:\/\/telavox.be\/wp-content\/uploads\/2024\/10\/Integrationer-for-en-battre-service-scaled-1-1536x984.webp 1536w, https:\/\/telavox.be\/wp-content\/uploads\/2024\/10\/Integrationer-for-en-battre-service-scaled-1-2048x1312.webp 2048w, https:\/\/telavox.be\/wp-content\/uploads\/2024\/10\/Integrationer-for-en-battre-service-scaled-1-600x384.webp 600w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3b0a479 elementor-widget elementor-widget-heading\" data-id=\"3b0a479\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Des int\u00e9grations pour un meilleur service<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0d5c848 elementor-widget elementor-widget-text-editor\" data-id=\"0d5c848\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Lorsque vous int\u00e9grez notre t\u00e9l\u00e9phonie avec, par exemple, Dynamics, Salesforce ou Hubspot, vous pouvez \u00e9lever le niveau de votre service \u00e0 la client\u00e8le. Vous obtenez toutes les informations sur le client directement dans la fen\u00eatre d&rsquo;appel ou vous choisissez de travailler directement \u00e0 partir de votre syst\u00e8me CRM. <\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a4dbe2c elementor-position-inline-end elementor-widget__width-initial elementor-mobile-position-inline-end elementor-view-default elementor-widget elementor-widget-icon-box\" data-id=\"a4dbe2c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<a href=\"https:\/\/telavox.be\/fr\/integrations\/\" class=\"elementor-icon\" tabindex=\"-1\" aria-label=\"Voir toutes les int\u00e9grations\">\n\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-arrow-right\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M190.5 66.9l22.2-22.2c9.4-9.4 24.6-9.4 33.9 0L441 239c9.4 9.4 9.4 24.6 0 33.9L246.6 467.3c-9.4 9.4-24.6 9.4-33.9 0l-22.2-22.2c-9.5-9.5-9.3-25 .4-34.3L311.4 296H24c-13.3 0-24-10.7-24-24v-32c0-13.3 10.7-24 24-24h287.4L190.9 101.2c-9.8-9.3-10-24.8-.4-34.3z\"><\/path><\/svg>\t\t\t\t<\/a>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<a href=\"https:\/\/telavox.be\/fr\/integrations\/\" >\n\t\t\t\t\t\t\tVoir toutes les int\u00e9grations\t\t\t\t\t\t<\/a>\n\t\t\t\t\t<\/span>\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-09a80fa e-flex e-con-boxed e-con e-parent\" data-id=\"09a80fa\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-f41a115 e-con-full e-flex e-con e-child\" data-id=\"f41a115\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-43bbe87 e-con-full e-flex e-con e-child\" data-id=\"43bbe87\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-1e21582 e-con-full e-flex e-con e-child\" data-id=\"1e21582\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a12f144 elementor-widget elementor-widget-heading\" data-id=\"a12f144\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\"><br>Changez de fournisseur pour un meilleur service \u00e0 la client\u00e8le <\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ab987ee elementor-widget elementor-widget-text-editor\" data-id=\"ab987ee\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>D\u00e9couvrez comment nos solutions de t\u00e9l\u00e9phonie peuvent accro\u00eetre la satisfaction de vos clients.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-cf740a8 e-con-full e-flex e-con e-child\" data-id=\"cf740a8\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-af2fd49 elementor-align-right elementor-widget__width-auto elementor-mobile-align-center elementor-widget-mobile__width-initial elementor-widget elementor-widget-button\" data-id=\"af2fd49\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/telavox.be\/fr\/contactez-nous\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Contactez-nous<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1e4dfd6 elementor-align-left elementor-widget__width-auto elementor-widget-mobile__width-initial elementor-widget elementor-widget-button\" data-id=\"1e4dfd6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/telavox.be\/fr\/prix\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Voir les prix et les forfaits<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Des outils puissants pour votre service client\u00e8le Optimisez votre service client\u00e8le gr\u00e2ce \u00e0 nous &#8211; une solution de t\u00e9l\u00e9phonie compl\u00e8te pour une gestion fluide des appels et des dossiers. Am\u00e9liorez la collaboration entre coll\u00e8gues et acc\u00e9dez rapidement aux informations gr\u00e2ce \u00e0 nos int\u00e9grations avec d&rsquo;autres syst\u00e8mes. Contactez-nous Essayez notre d\u00e9mo interactive Offrez \u00e0 vos clients [&hellip;]<\/p>\n","protected":false},"author":4,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"_acf_changed":false,"content-type":"","inline_featured_image":false,"footnotes":""},"class_list":["post-13914","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v23.8 (Yoast SEO v27.8) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Pour le Support | Telavox - Op\u00e9rateur T\u00e9l\u00e9com pour les Entreprises<\/title>\n<meta name=\"description\" content=\"Optimisez votre service client avec notre solution de t\u00e9l\u00e9phonie, con\u00e7ue pour une gestion rapide et efficace des dossiers. 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