{"id":25455,"date":"2025-07-28T15:53:27","date_gmt":"2025-07-28T13:53:27","guid":{"rendered":"https:\/\/telavox.be\/integrationer\/salesforce\/"},"modified":"2025-11-19T12:26:24","modified_gmt":"2025-11-19T11:26:24","slug":"salesforce","status":"publish","type":"integration","link":"https:\/\/telavox.be\/nl\/integraties\/salesforce\/","title":{"rendered":"Salesforce"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"25455\" class=\"elementor elementor-25455 elementor-25175\" data-elementor-post-type=\"integration\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3d128c0 e-flex e-con-boxed e-con e-parent\" data-id=\"3d128c0\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-47753c2 e-con-full e-flex e-con e-child\" data-id=\"47753c2\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1089352 elementor-widget elementor-widget-breadcrumbs\" data-id=\"1089352\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"breadcrumbs.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<p id=\"breadcrumbs\"><span><span><a href=\"https:\/\/telavox.be\/nl\/startpagina-2\/\">Home<\/a><\/span><\/span><\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-6924a1f e-flex e-con-boxed e-con e-parent\" data-id=\"6924a1f\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-cf6baa4 e-con-full e-flex e-con e-child\" data-id=\"cf6baa4\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-e24e1ff e-con-full gallery-container e-flex e-con e-child\" data-id=\"e24e1ff\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-f2a3d02 e-con-full video-container e-flex e-con e-child\" data-id=\"f2a3d02\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-01eb062 elementor-widget elementor-widget-video\" data-id=\"01eb062\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;video_type&quot;:&quot;hosted&quot;,&quot;autoplay&quot;:&quot;yes&quot;,&quot;play_on_mobile&quot;:&quot;yes&quot;,&quot;loop&quot;:&quot;yes&quot;,&quot;mute&quot;:&quot;yes&quot;}\" data-widget_type=\"video.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"e-hosted-video elementor-wrapper elementor-open-inline\">\n\t\t\t\t\t<video class=\"elementor-video\" src=\"https:\/\/telavox.be\/wp-content\/uploads\/2025\/07\/Call-Transfer-Salesforce-Telavox.mp4\" autoplay=\"\" loop=\"\" muted=\"muted\" playsinline=\"\" controlsList=\"nodownload\"><\/video>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-029d260 e-con-full e-flex e-con e-child\" data-id=\"029d260\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1db418e elementor-widget elementor-widget-image\" data-id=\"1db418e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"800\" height=\"800\" src=\"https:\/\/telavox.be\/wp-content\/uploads\/2025\/04\/salesforce.svg\" class=\"attachment-large size-large wp-image-23723\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-14c2490 elementor-widget elementor-widget-theme-post-title elementor-page-title elementor-widget-heading\" data-id=\"14c2490\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"theme-post-title.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Salesforce<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9ba149d elementor-widget elementor-widget-text-editor\" data-id=\"9ba149d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tCRM\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3613e4b elementor-widget elementor-widget-text-editor\" data-id=\"3613e4b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tIntegreer uw Salesforce-bedrijfssoftware met Telavox &#8211; de telefonieservice voor bedrijven. Vereenvoudig gespreksbeheer, krijg toegang tot klantgeschiedenis en maak tickets aan in realtime. \t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-a86c02e e-con-full e-flex e-con e-child\" data-id=\"a86c02e\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0b0b6f0 elementor-align-right elementor-widget elementor-widget-button\" data-id=\"0b0b6f0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/telavox.be\/nl\/neem-contact-met-ons-op\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Neem contact met ons op<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f657f8c elementor-align-left elementor-widget__width-auto elementor-widget elementor-widget-button\" data-id=\"f657f8c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/telavox.be\/nl\/prijzen\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Prijzen<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-75e3a37 elementor-widget elementor-widget-heading\" data-id=\"75e3a37\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<p class=\"elementor-heading-title elementor-size-default\">Links<\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-e4853c2 e-con-full e-flex e-con e-child\" data-id=\"e4853c2\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-29c95e9 elementor-widget__width-auto elementor-widget elementor-widget-button\" data-id=\"29c95e9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/appexchange.salesforce.com\/appxListingDetail?listingId=a0N3A00000FvIvaUAF\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M18 19H6C5.45 19 5 18.55 5 18V6C5 5.45 5.45 5 6 5H11C11.55 5 12 4.55 12 4C12 3.45 11.55 3 11 3H5C3.89 3 3 3.9 3 5V19C3 20.1 3.9 21 5 21H19C20.1 21 21 20.1 21 19V13C21 12.45 20.55 12 20 12C19.45 12 19 12.45 19 13V18C19 18.55 18.55 19 18 19ZM14 4C14 4.55 14.45 5 15 5H17.59L8.46 14.13C8.07 14.52 8.07 15.15 8.46 15.54C8.85 15.93 9.48 15.93 9.87 15.54L19 6.41V9C19 9.55 19.45 10 20 10C20.55 10 21 9.55 21 9V3H15C14.45 3 14 3.45 14 4Z\" fill=\"#2C3551\"><\/path><\/svg>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Uitwisseling van Salesforce-apps<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b0909b1 elementor-widget__width-auto elementor-widget elementor-widget-button\" data-id=\"b0909b1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/support.telavox.com\/nl_NL\/int%C3%A9grations-contact-lookup\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M18 19H6C5.45 19 5 18.55 5 18V6C5 5.45 5.45 5 6 5H11C11.55 5 12 4.55 12 4C12 3.45 11.55 3 11 3H5C3.89 3 3 3.9 3 5V19C3 20.1 3.9 21 5 21H19C20.1 21 21 20.1 21 19V13C21 12.45 20.55 12 20 12C19.45 12 19 12.45 19 13V18C19 18.55 18.55 19 18 19ZM14 4C14 4.55 14.45 5 15 5H17.59L8.46 14.13C8.07 14.52 8.07 15.15 8.46 15.54C8.85 15.93 9.48 15.93 9.87 15.54L19 6.41V9C19 9.55 19.45 10 20 10C20.55 10 21 9.55 21 9V3H15C14.45 3 14 3.45 14 4Z\" fill=\"#2C3551\"><\/path><\/svg>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Ondersteuning<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ac7ed57 elementor-widget__width-auto elementor-widget elementor-widget-button\" data-id=\"ac7ed57\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#in-salesforce\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M18 19H6C5.45 19 5 18.55 5 18V6C5 5.45 5.45 5 6 5H11C11.55 5 12 4.55 12 4C12 3.45 11.55 3 11 3H5C3.89 3 3 3.9 3 5V19C3 20.1 3.9 21 5 21H19C20.1 21 21 20.1 21 19V13C21 12.45 20.55 12 20 12C19.45 12 19 12.45 19 13V18C19 18.55 18.55 19 18 19ZM14 4C14 4.55 14.45 5 15 5H17.59L8.46 14.13C8.07 14.52 8.07 15.15 8.46 15.54C8.85 15.93 9.48 15.93 9.87 15.54L19 6.41V9C19 9.55 19.45 10 20 10C20.55 10 21 9.55 21 9V3H15C14.45 3 14 3.45 14 4Z\" fill=\"#2C3551\"><\/path><\/svg>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Gesprekken beheren in Salesforce<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0ebafcd elementor-widget__width-auto elementor-widget elementor-widget-button\" data-id=\"0ebafcd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#in-telavox\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M18 19H6C5.45 19 5 18.55 5 18V6C5 5.45 5.45 5 6 5H11C11.55 5 12 4.55 12 4C12 3.45 11.55 3 11 3H5C3.89 3 3 3.9 3 5V19C3 20.1 3.9 21 5 21H19C20.1 21 21 20.1 21 19V13C21 12.45 20.55 12 20 12C19.45 12 19 12.45 19 13V18C19 18.55 18.55 19 18 19ZM14 4C14 4.55 14.45 5 15 5H17.59L8.46 14.13C8.07 14.52 8.07 15.15 8.46 15.54C8.85 15.93 9.48 15.93 9.87 15.54L19 6.41V9C19 9.55 19.45 10 20 10C20.55 10 21 9.55 21 9V3H15C14.45 3 14 3.45 14 4Z\" fill=\"#2C3551\"><\/path><\/svg>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Salesforce-informatie in Telavox<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-bcd86ca elementor-widget__width-auto elementor-widget elementor-widget-button\" data-id=\"bcd86ca\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#faq\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M18 19H6C5.45 19 5 18.55 5 18V6C5 5.45 5.45 5 6 5H11C11.55 5 12 4.55 12 4C12 3.45 11.55 3 11 3H5C3.89 3 3 3.9 3 5V19C3 20.1 3.9 21 5 21H19C20.1 21 21 20.1 21 19V13C21 12.45 20.55 12 20 12C19.45 12 19 12.45 19 13V18C19 18.55 18.55 19 18 19ZM14 4C14 4.55 14.45 5 15 5H17.59L8.46 14.13C8.07 14.52 8.07 15.15 8.46 15.54C8.85 15.93 9.48 15.93 9.87 15.54L19 6.41V9C19 9.55 19.45 10 20 10C20.55 10 21 9.55 21 9V3H15C14.45 3 14 3.45 14 4Z\" fill=\"#2C3551\"><\/path><\/svg>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">FAQ<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-0fbc77e e-flex e-con-boxed e-con e-parent\" data-id=\"0fbc77e\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-02ca14f e-n-tabs-none elementor-widget elementor-widget-n-tabs\" data-id=\"02ca14f\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;tabs_justify_horizontal&quot;:&quot;start&quot;,&quot;tabs_justify_horizontal_mobile&quot;:&quot;start&quot;,&quot;horizontal_scroll_mobile&quot;:&quot;disable&quot;,&quot;horizontal_scroll&quot;:&quot;disable&quot;}\" data-widget_type=\"nested-tabs.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"e-n-tabs\" data-widget-number=\"2924879\" aria-label=\"Tabs. Open items met enter of spatie, sluit af met escape en navigeer met de pijltoetsen.\">\n\t\t\t<div class=\"e-n-tabs-heading\" role=\"tablist\">\n\t\t\t\t\t<button id=\"overview\" data-tab-title-id=\"e-n-tab-title-29248791\" class=\"e-n-tab-title\" aria-selected=\"true\" data-tab-index=\"1\" role=\"tab\" tabindex=\"0\" aria-controls=\"e-n-tab-content-29248791\" style=\"--n-tabs-title-order: 1;\">\n\t\t\t\t\t\t<span class=\"e-n-tab-title-text\">\n\t\t\t\tKenmerken\t\t\t<\/span>\n\t\t<\/button>\n\t\t\t\t<button id=\"how-to-setup\" data-tab-title-id=\"e-n-tab-title-29248792\" class=\"e-n-tab-title\" aria-selected=\"false\" data-tab-index=\"2\" role=\"tab\" tabindex=\"-1\" aria-controls=\"e-n-tab-content-29248792\" style=\"--n-tabs-title-order: 2;\">\n\t\t\t\t\t\t<span class=\"e-n-tab-title-text\">\n\t\t\t\tAan de slag\t\t\t<\/span>\n\t\t<\/button>\n\t\t\t\t\t<\/div>\n\t\t\t<div class=\"e-n-tabs-content\">\n\t\t\t\t<div id=\"e-n-tab-content-29248791\" role=\"tabpanel\" aria-labelledby=\"overview\" data-tab-index=\"1\" style=\"--n-tabs-title-order: 1;\" class=\"e-active elementor-element elementor-element-0469a76 e-con-full e-flex e-con e-child\" data-id=\"0469a76\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-7cd173e e-flex e-con-boxed e-con e-child\" data-id=\"7cd173e\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-bb89550 e-con-full e-flex e-con e-child\" data-id=\"bb89550\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-49f2b04 elementor-widget elementor-widget-heading\" data-id=\"49f2b04\" data-element_type=\"widget\" data-e-type=\"widget\" id=\"in-salesforce\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Uw oproepen beheren in Salesforce\n\n<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7528f7b elementor-widget elementor-widget-text-editor\" data-id=\"7528f7b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p data-start=\"78\" data-end=\"310\">Beantwoord en voer gesprekken rechtstreeks vanuit Salesforce. Met de zakelijke telefonieapp van Telavox, ge\u00efntegreerd in Salesforce, behoudt u volledige controle om gesprekken door te verbinden of in de wacht te zetten, terwijl u zich volledig op uw klanten blijft focussen. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9e99cce elementor-widget elementor-widget-heading\" data-id=\"9e99cce\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Registreer uw gesprekken en tickets in real-time\n\n<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-066d72f elementor-widget elementor-widget-text-editor\" data-id=\"066d72f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<article class=\"text-token-text-primary w-full focus:outline-none scroll-mt-[calc(var(--header-height)+min(200px,max(70px,20svh)))]\" dir=\"auto\" tabindex=\"-1\" data-testid=\"conversation-turn-2\" data-scroll-anchor=\"true\" data-turn=\"assistant\"><div class=\"text-base my-auto mx-auto pb-10 [--thread-content-margin:--spacing(4)] @[37rem]:[--thread-content-margin:--spacing(6)] @[72rem]:[--thread-content-margin:--spacing(16)] px-(--thread-content-margin)\"><div class=\"[--thread-content-max-width:32rem] @[34rem]:[--thread-content-max-width:40rem] @[64rem]:[--thread-content-max-width:48rem] mx-auto max-w-(--thread-content-max-width) flex-1 group\/turn-messages focus-visible:outline-hidden relative flex w-full min-w-0 flex-col agent-turn\" tabindex=\"-1\"><div class=\"flex max-w-full flex-col grow\"><div class=\"min-h-8 text-message relative flex w-full flex-col items-end gap-2 text-start break-words whitespace-normal [.text-message+&amp;]:mt-5\" dir=\"auto\" data-message-author-role=\"assistant\" data-message-id=\"e0bd8672-4c04-4002-a16a-ee7756f772d7\" data-message-model-slug=\"gpt-4o\"><div class=\"flex w-full flex-col gap-1 empty:hidden first:pt-[3px]\"><div class=\"markdown prose dark:prose-invert w-full break-words light markdown-new-styling markdown-new-styling-hidden-hrs\"><p data-start=\"365\" data-end=\"488\" data-is-last-node=\"\" data-is-only-node=\"\">Optimaliseer uw werk door eenvoudig gesprekken op te nemen en direct tijdens het telefoongesprek tickets aan te maken.<\/p><\/div><\/div><\/div><\/div><\/div><\/div><\/article>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-de7e9fb e-con-full e-flex e-con e-child\" data-id=\"de7e9fb\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a8cdeac elementor-widget elementor-widget-video\" data-id=\"a8cdeac\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;video_type&quot;:&quot;hosted&quot;,&quot;autoplay&quot;:&quot;yes&quot;,&quot;play_on_mobile&quot;:&quot;yes&quot;,&quot;loop&quot;:&quot;yes&quot;,&quot;mute&quot;:&quot;yes&quot;}\" data-widget_type=\"video.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"e-hosted-video elementor-wrapper elementor-open-inline\">\n\t\t\t\t\t<video class=\"elementor-video\" src=\"https:\/\/telavox.be\/wp-content\/uploads\/2025\/07\/Create-case-Salesforce-Telavox.mp4\" autoplay=\"\" loop=\"\" muted=\"muted\" playsinline=\"\" controlsList=\"nodownload\"><\/video>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-a667a60 e-flex e-con-boxed e-con e-child\" data-id=\"a667a60\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-aa580e5 e-con-full e-flex e-con e-child\" data-id=\"aa580e5\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-fd02f9e elementor-widget elementor-widget-video\" data-id=\"fd02f9e\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;video_type&quot;:&quot;hosted&quot;,&quot;autoplay&quot;:&quot;yes&quot;,&quot;play_on_mobile&quot;:&quot;yes&quot;,&quot;loop&quot;:&quot;yes&quot;,&quot;mute&quot;:&quot;yes&quot;}\" data-widget_type=\"video.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"e-hosted-video elementor-wrapper elementor-open-inline\">\n\t\t\t\t\t<video class=\"elementor-video\" src=\"https:\/\/telavox.be\/wp-content\/uploads\/2025\/07\/Customer-details-Salesforce-Telavox.mp4\" autoplay=\"\" loop=\"\" muted=\"muted\" playsinline=\"\" controlsList=\"nodownload\"><\/video>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-897bb35 e-con-full e-flex e-con e-child\" data-id=\"897bb35\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-94b50c9 elementor-widget elementor-widget-heading\" data-id=\"94b50c9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Volledig overzicht van eerdere oproepen en tickets<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ea5f8a0 elementor-widget elementor-widget-text-editor\" data-id=\"ea5f8a0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Als er een gesprek binnenkomt of bezig is, opent er automatisch een venster op uw scherm met de klantgeschiedenis. U ziet hier de laatste gesprekken en tickets, met klikbare knoppen om snel toegang te krijgen tot dossiers of het contactprofiel in Salesforce. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-436109a elementor-widget elementor-widget-heading\" data-id=\"436109a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Snelle toegang tot essenti\u00eble klantinformatie\n\n<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1491d08 elementor-widget elementor-widget-text-editor\" data-id=\"1491d08\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<article class=\"text-token-text-primary w-full focus:outline-none scroll-mt-[calc(var(--header-height)+min(200px,max(70px,20svh)))]\" dir=\"auto\" tabindex=\"-1\" data-testid=\"conversation-turn-4\" data-scroll-anchor=\"true\" data-turn=\"assistant\"><div class=\"text-base my-auto mx-auto pb-10 [--thread-content-margin:--spacing(4)] @[37rem]:[--thread-content-margin:--spacing(6)] @[72rem]:[--thread-content-margin:--spacing(16)] px-(--thread-content-margin)\"><div class=\"[--thread-content-max-width:32rem] @[34rem]:[--thread-content-max-width:40rem] @[64rem]:[--thread-content-max-width:48rem] mx-auto max-w-(--thread-content-max-width) flex-1 group\/turn-messages focus-visible:outline-hidden relative flex w-full min-w-0 flex-col agent-turn\" tabindex=\"-1\"><div class=\"flex max-w-full flex-col grow\"><div class=\"min-h-8 text-message relative flex w-full flex-col items-end gap-2 text-start break-words whitespace-normal [.text-message+&amp;]:mt-5\" dir=\"auto\" data-message-author-role=\"assistant\" data-message-id=\"58022a20-1108-48b4-bcf6-39b67005a49b\" data-message-model-slug=\"gpt-4o\"><div class=\"flex w-full flex-col gap-1 empty:hidden first:pt-[3px]\"><div class=\"markdown prose dark:prose-invert w-full break-words light markdown-new-styling markdown-new-styling-hidden-hrs\"><p data-start=\"389\" data-end=\"555\" data-is-last-node=\"\" data-is-only-node=\"\">Door de eerdere interacties te bekijken, kunt u uw communicatie aanpassen en direct tijdens het gesprek een relevanter en persoonlijker service bieden.<\/p><\/div><\/div><\/div><\/div><\/div><\/div><\/article>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-3009c76 e-flex e-con-boxed e-con e-child\" data-id=\"3009c76\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-4fda0c7 e-con-full e-flex e-con e-child\" data-id=\"4fda0c7\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7837f65 elementor-widget elementor-widget-heading\" data-id=\"7837f65\" data-element_type=\"widget\" data-e-type=\"widget\" id=\"in-telavox\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Synchronisatie van klantinformatie met Telavox<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e57c2ef elementor-widget elementor-widget-text-editor\" data-id=\"e57c2ef\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p data-start=\"91\" data-end=\"421\">Wanneer u een oproep beantwoordt in Telavox, worden de relevante klantgegevens automatisch opgehaald uit Salesforce. U ziet direct wie er belt, de bedrijfsnaam, het e-mailadres en de verantwoordelijke accountmanager \u2014 alles wat u nodig heeft om vanaf het eerste moment optimale service te bieden. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-65c72d6 elementor-widget elementor-widget-heading\" data-id=\"65c72d6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Snelle toegang tot het klantenbestand<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f20f2f2 elementor-widget elementor-widget-text-editor\" data-id=\"f20f2f2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"flex max-w-full flex-col grow\"><div class=\"min-h-8 text-message relative flex w-full flex-col items-end gap-2 text-start break-words whitespace-normal [.text-message+&amp;]:mt-5\" dir=\"auto\" data-message-author-role=\"assistant\" data-message-id=\"0c5934ad-8b81-4923-90d2-e4e678aac6a4\" data-message-model-slug=\"gpt-4o\"><div class=\"flex w-full flex-col gap-1 empty:hidden first:pt-[3px]\"><div class=\"markdown prose dark:prose-invert w-full break-words light markdown-new-styling markdown-new-styling-hidden-hrs\"><p data-start=\"459\" data-end=\"815\" data-is-last-node=\"\" data-is-only-node=\"\">Alle oproepen die u in Telavox beheert, worden automatisch gekoppeld aan de juiste contactpersoon in Salesforce. Dit geeft u onmiddellijk toegang tot de volledige klantgeschiedenis, de mogelijkheid om gespreksnotities vast te leggen en een duidelijk overzicht van lopende zaken en kansen. Een echte tijdsbesparing voor dagelijkse klantrelaties en follow-up.   <\/p><\/div><\/div><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-552874b e-con-full e-flex e-con e-child\" data-id=\"552874b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-70894dc elementor-widget elementor-widget-video\" data-id=\"70894dc\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;video_type&quot;:&quot;hosted&quot;,&quot;autoplay&quot;:&quot;yes&quot;,&quot;play_on_mobile&quot;:&quot;yes&quot;,&quot;loop&quot;:&quot;yes&quot;,&quot;mute&quot;:&quot;yes&quot;}\" data-widget_type=\"video.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"e-hosted-video elementor-wrapper elementor-open-inline\">\n\t\t\t\t\t<video class=\"elementor-video\" src=\"https:\/\/telavox.be\/wp-content\/uploads\/2025\/07\/Salesforce-in-Telavox-app.mp4\" autoplay=\"\" loop=\"\" muted=\"muted\" playsinline=\"\" controlsList=\"nodownload\"><\/video>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div id=\"e-n-tab-content-29248792\" role=\"tabpanel\" aria-labelledby=\"how-to-setup\" data-tab-index=\"2\" style=\"--n-tabs-title-order: 2;\" class=\" elementor-element elementor-element-b5644a2 e-con-full e-flex e-con e-child\" data-id=\"b5644a2\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-3e4562a e-flex e-con-boxed e-con e-child\" data-id=\"3e4562a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-94b11ab e-con-full e-flex e-con e-child\" data-id=\"94b11ab\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-84b9feb elementor-widget elementor-widget-heading\" data-id=\"84b9feb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Vereisten voor de Telavox-toepassing in Salesforce<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c30a8ef elementor-widget elementor-widget-text-editor\" data-id=\"c30a8ef\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li data-start=\"100\" data-end=\"149\">Telavox<strong>CRM integratie-uitbreidingsmodule<\/strong> <\/li><li>Salesforce Enterprise Edition met Lightning-toepassingen<\/li><li><strong>Lees- en schrijfrechten<\/strong> op : Account, Zaak, Contactpersoon, Lead, Taak<\/li><\/ul><div class=\"flex max-w-full flex-col grow\"><div class=\"min-h-8 text-message relative flex w-full flex-col items-end gap-2 text-start break-words whitespace-normal [.text-message+&amp;]:mt-5\" dir=\"auto\" data-message-author-role=\"assistant\" data-message-id=\"ce98c151-244f-40ae-b572-7aeb06266d22\" data-message-model-slug=\"gpt-4-1-mini\"><div class=\"flex w-full flex-col gap-1 empty:hidden first:pt-[3px]\"><div class=\"markdown prose dark:prose-invert w-full break-words light markdown-new-styling markdown-new-styling-hidden-hrs\"> <\/div><\/div><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-db93b57 e-con-full e-flex e-con e-child\" data-id=\"db93b57\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-97a8e7f e-con-full e-flex e-con e-child\" data-id=\"97a8e7f\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f176a50 elementor-widget elementor-widget-heading\" data-id=\"f176a50\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">Installatie vanaf AppExchange<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-52ceaad elementor-widget elementor-widget-text-editor\" data-id=\"52ceaad\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ol><li>Zoek de Telavox-toepassing op de <a href=\"https:\/\/appexchange.salesforce.com\/appxListingDetail?listingId=a0N3A00000FvIvaUAF\"><span style=\"text-decoration: underline;\">Salesforce AppExchange<\/span>.<\/a><\/li><li>Klik op &#8220;Get It Now&#8221; en volg de instructies.<\/li><li>Log in met uw Salesforce-referenties als daarom wordt gevraagd.<\/li><\/ol>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-e49c38e e-con-full e-flex e-con e-child\" data-id=\"e49c38e\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e59d3b1 elementor-widget elementor-widget-heading\" data-id=\"e59d3b1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">Gebruikers configureren<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-165923d elementor-widget elementor-widget-text-editor\" data-id=\"165923d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ol style=\"padding-left: 20px;\"><li>Ga naar Instellingen -&gt; Callcenter -&gt; Callcenter.<\/li><li>Selecteer Telavox CTI en klik op &#8220;Gebruikers beheren&#8221;.<\/li><li>Voeg de gewenste gebruikers toe en klik vervolgens op &#8220;Toevoegen aan callcenter&#8221;.<div class=\"flex max-w-full flex-col grow\"><div class=\"min-h-8 text-message relative flex w-full flex-col items-end gap-2 text-start break-words whitespace-normal [.text-message+&amp;]:mt-5\" dir=\"auto\" data-message-author-role=\"assistant\" data-message-id=\"5c34a253-9d30-4708-a705-033e8dcdefc4\" data-message-model-slug=\"gpt-4-1-mini\"><div class=\"flex w-full flex-col gap-1 empty:hidden first:pt-[3px]\"><div class=\"markdown prose dark:prose-invert w-full break-words light markdown-new-styling markdown-new-styling-hidden-hrs\"> <\/div><\/div><\/div><\/div><\/li><\/ol>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-f11c341 e-con-full e-flex e-con e-child\" data-id=\"f11c341\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e9b6f74 elementor-widget elementor-widget-heading\" data-id=\"e9b6f74\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">CTI toevoegen aan de Salesforce-app<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-01514a5 elementor-widget elementor-widget-text-editor\" data-id=\"01514a5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ol style=\"padding-left: 20px;\"><li>Ga naar Instellingen -&gt; Toepassingsbeheer.<\/li><li>Een Lightning-toepassing selecteren en wijzigen.<\/li><li>Klik onder Tools (alleen desktop) op &#8220;Add a tool&#8221; -&gt; &#8220;Open CTI Softphone&#8221;.<\/li><li>Geef het een naam (bijvoorbeeld &#8220;Telavox&#8221;) en sla het op.<\/li><\/ol>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-351ab6f e-con-full e-flex e-con e-child\" data-id=\"351ab6f\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-cd96fff elementor-widget elementor-widget-heading\" data-id=\"cd96fff\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Vereisten voor het zoeken naar contactpersonen in Telavox<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a7b5ace elementor-widget elementor-widget-text-editor\" data-id=\"a7b5ace\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li data-start=\"365\" data-end=\"411\">Telavox <strong>Contact Lookup<\/strong> add-on module<\/li><li data-start=\"365\" data-end=\"411\">Om het zoeken naar contactpersonen te activeren, moet je ervoor zorgen dat het account dat u gebruikt toegang heeft tot de API.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-e47391c e-con-full e-flex e-con e-child\" data-id=\"e47391c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-8e0dfb1 e-con-full e-flex e-con e-child\" data-id=\"8e0dfb1\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-172fb8b elementor-widget elementor-widget-heading\" data-id=\"172fb8b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">Contactzoekfunctie installeren<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-291416c elementor-widget elementor-widget-text-editor\" data-id=\"291416c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ol><li data-start=\"81\" data-end=\"182\">Installeer <strong data-start=\"91\" data-end=\"120\">Salesforce Contact Lookup<\/strong> vanuit het Telavox-beheerportaal (App Directory).<\/li><li data-start=\"81\" data-end=\"182\">Voer uw Salesforce-inloggegevens in.<\/li><li data-start=\"81\" data-end=\"182\">Klik op &#8220;Integratie starten&#8221;.<\/li><\/ol>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-52f1afd e-con-full e-flex e-con e-child\" data-id=\"52f1afd\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d5c8c0c elementor-widget elementor-widget-heading\" data-id=\"d5c8c0c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">Contactzoekfunctie aan gebruikers toevoegen<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c2ea574 elementor-widget elementor-widget-text-editor\" data-id=\"c2ea574\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ol><li>Ga in het Telavox-beheerportaal naar Gebruikers -&gt; Oproepwidgets.<\/li><li>Selecteer de gebruikers voor wie u het zoeken naar contactpersonen wilt activeren.<\/li><li>Klik op Toevoegen in het rechtergedeelte.<\/li><li>Kies Salesforce Lookup Widget.<\/li><\/ol>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-4a0aa0f e-con-full e-flex e-con e-child\" data-id=\"4a0aa0f\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9f89cb3 elementor-widget elementor-widget-heading\" data-id=\"9f89cb3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">Meer informatie<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1094ff3 elementor-widget elementor-widget-text-editor\" data-id=\"1094ff3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Om goed te kunnen zoeken naar contactpersonen, moeten alle telefoonnummers in uw CRM worden opgeslagen in E.164-formaat. Dit formaat begint met een &#8220;+&#8221; gevolgd door de landcode. Nummers mogen geen speciale tekens bevatten zoals spaties, haakjes of koppeltekens.  <\/p><article class=\"text-token-text-primary w-full focus:outline-none scroll-mt-[calc(var(--header-height)+min(200px,max(70px,20svh)))]\" dir=\"auto\" tabindex=\"-1\" data-testid=\"conversation-turn-40\" data-scroll-anchor=\"true\" data-turn=\"assistant\"><div class=\"text-base my-auto mx-auto pb-10 [--thread-content-margin:--spacing(4)] @[37rem]:[--thread-content-margin:--spacing(6)] @[72rem]:[--thread-content-margin:--spacing(16)] px-(--thread-content-margin)\"><div class=\"[--thread-content-max-width:32rem] @[34rem]:[--thread-content-max-width:40rem] @[64rem]:[--thread-content-max-width:48rem] mx-auto max-w-(--thread-content-max-width) flex-1 group\/turn-messages focus-visible:outline-hidden relative flex w-full min-w-0 flex-col agent-turn\" tabindex=\"-1\"><div class=\"flex max-w-full flex-col grow\"><div class=\"min-h-8 text-message relative flex w-full flex-col items-end gap-2 text-start break-words whitespace-normal [.text-message+&amp;]:mt-5\" dir=\"auto\" data-message-author-role=\"assistant\" data-message-id=\"12e3f6ae-2cdc-4222-a2a9-81e293d6b3e1\" data-message-model-slug=\"gpt-4o\"><div class=\"flex w-full flex-col gap-1 empty:hidden first:pt-[3px]\"><div class=\"markdown prose dark:prose-invert w-full break-words light markdown-new-styling markdown-new-styling-hidden-hrs\"><p data-start=\"398\" data-end=\"450\" data-is-last-node=\"\" data-is-only-node=\"\">Hier is een voorbeeld van een geldig nummer: +32123123123<\/p><\/div><\/div><\/div><\/div><\/div><\/div><\/article>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-3c6f0c5 e-flex e-con-boxed e-con e-parent\" data-id=\"3c6f0c5\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d180864 elementor-widget elementor-widget-heading\" data-id=\"d180864\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">De voordelen van de integratie van Salesforce en Telavox<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ba1df3b elementor-widget elementor-widget-text-editor\" data-id=\"ba1df3b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p data-start=\"104\" data-end=\"284\">Optimaliseer de communicatie met uw klanten door Telavox-telefonie te integreren met Salesforce. Bespaar tijd, verbeter de klantervaring en maak de workflows van uw team effici\u00ebnter.   <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-df8e131 e-con-full e-flex e-con e-child\" data-id=\"df8e131\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-ce3cab2 e-con-full e-flex e-con e-child\" data-id=\"ce3cab2\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-68608f8 elementor-view-default elementor-widget elementor-widget-icon\" data-id=\"68608f8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"49\" height=\"48\" viewBox=\"0 0 49 48\" fill=\"none\"><rect x=\"0.664062\" width=\"48\" height=\"48\" rx=\"6\" fill=\"#CEF3D7\"><\/rect><path d=\"M25.6669 14L16.7603 24.6879C16.4115 25.1064 16.2371 25.3157 16.2344 25.4925C16.2321 25.6461 16.3006 25.7923 16.4201 25.8889C16.5576 26 16.83 26 17.3749 26H24.6669L23.6669 34L32.5734 23.3121C32.9222 22.8936 33.0966 22.6843 33.0993 22.5075C33.1016 22.3539 33.0331 22.2077 32.9136 22.1111C32.7761 22 32.5037 22 31.9588 22H24.6669L25.6669 14Z\" stroke=\"#00733D\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f2368e1 elementor-widget elementor-widget-heading\" data-id=\"f2368e1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Effici\u00ebntere klantenservice\n<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-98b28a8 elementor-widget elementor-widget-text-editor\" data-id=\"98b28a8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p data-start=\"286\" data-end=\"524\">Beheer al uw telefoongesprekken rechtstreeks in Salesforce. Bespaar tijd door al uw informatie op \u00e9\u00e9n plek te zetten en verhoog de effici\u00ebntie van elke interactie met uw klanten. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-92cba9a e-con-full e-flex e-con e-child\" data-id=\"92cba9a\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-18a0ac5 elementor-view-default elementor-widget elementor-widget-icon\" data-id=\"18a0ac5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"48\" height=\"48\" viewBox=\"0 0 48 48\" fill=\"none\"><rect width=\"48\" height=\"48\" rx=\"6\" fill=\"#CEF3D7\"><\/rect><path d=\"M18.0944 23.2288C18.0322 22.8282 18 22.4179 18 22C18 17.5817 21.6052 14 26.0526 14C30.4999 14 34.1052 17.5817 34.1052 22C34.1052 22.9981 33.9213 23.9535 33.5852 24.8345C33.5154 25.0175 33.4804 25.109 33.4646 25.1804C33.4489 25.2512 33.4428 25.301 33.4411 25.3735C33.4394 25.4466 33.4493 25.5272 33.4692 25.6883L33.8717 28.9585C33.9153 29.3125 33.9371 29.4895 33.8782 29.6182C33.8266 29.731 33.735 29.8205 33.6211 29.8695C33.4911 29.9254 33.3146 29.8995 32.9617 29.8478L29.7765 29.3809C29.6101 29.3565 29.527 29.3443 29.4512 29.3448C29.3763 29.3452 29.3245 29.3507 29.2511 29.3661C29.177 29.3817 29.0823 29.4172 28.893 29.4881C28.0097 29.819 27.0524 30 26.0526 30C25.6344 30 25.2237 29.9683 24.8227 29.9073M19.6316 34C22.5965 34 25 31.5376 25 28.5C25 25.4624 22.5965 23 19.6316 23C16.6667 23 14.2632 25.4624 14.2632 28.5C14.2632 29.1106 14.3603 29.6979 14.5395 30.2467C14.6153 30.4787 14.6532 30.5947 14.6657 30.6739C14.6786 30.7567 14.6809 30.8031 14.6761 30.8867C14.6714 30.9668 14.6514 31.0573 14.6113 31.2383L14 34L16.9948 33.591C17.1583 33.5687 17.24 33.5575 17.3114 33.558C17.3865 33.5585 17.4264 33.5626 17.5001 33.5773C17.5701 33.5912 17.6742 33.6279 17.8823 33.7014C18.4306 33.8949 19.0191 34 19.6316 34Z\" stroke=\"#00733D\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d374ce2 elementor-widget elementor-widget-heading\" data-id=\"d374ce2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Gepersonaliseerde klantervaringen\n<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d9fef96 elementor-widget elementor-widget-text-editor\" data-id=\"d9fef96\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Krijg direct toegang tot de belangrijkste informatie tijdens het gesprek. Bied een soepelere, relevantere en persoonlijkere klantervaring, zonder te hoeven schakelen tussen verschillende tools. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-f1a601d e-con-full e-flex e-con e-child\" data-id=\"f1a601d\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a8181dc elementor-view-default elementor-widget elementor-widget-icon\" data-id=\"a8181dc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"49\" height=\"48\" viewBox=\"0 0 49 48\" fill=\"none\"><rect x=\"0.335938\" width=\"48\" height=\"48\" rx=\"6\" fill=\"#CEF3D7\"><\/rect><path d=\"M23.3359 15H20.1359C18.4558 15 17.6157 15 16.974 15.327C16.4095 15.6146 15.9505 16.0735 15.6629 16.638C15.3359 17.2798 15.3359 18.1198 15.3359 19.8V28.2C15.3359 29.8802 15.3359 30.7202 15.6629 31.362C15.9505 31.9265 16.4095 32.3854 16.974 32.673C17.6157 33 18.4558 33 20.1359 33H28.5359C30.2161 33 31.0562 33 31.6979 32.673C32.2624 32.3854 32.7213 31.9265 33.009 31.362C33.3359 30.7202 33.3359 29.8802 33.3359 28.2V25M24.3359 20H28.3359V24M27.8359 15.5V14M31.7753 16.5607L32.8359 15.5M32.8462 20.5H34.3462M15.3359 25.3471C15.9879 25.4478 16.6558 25.5 17.3359 25.5C21.7223 25.5 25.6013 23.3276 27.9556 20\" stroke=\"#00733D\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c8bb600 elementor-widget elementor-widget-heading\" data-id=\"c8bb600\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Minder administratie<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-44f322b elementor-widget elementor-widget-text-editor\" data-id=\"44f322b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<article class=\"text-token-text-primary w-full focus:outline-none scroll-mt-[calc(var(--header-height)+min(200px,max(70px,20svh)))]\" dir=\"auto\" tabindex=\"-1\" data-testid=\"conversation-turn-10\" data-scroll-anchor=\"true\" data-turn=\"assistant\"><div class=\"text-base my-auto mx-auto pb-10 [--thread-content-margin:--spacing(4)] @[37rem]:[--thread-content-margin:--spacing(6)] @[72rem]:[--thread-content-margin:--spacing(16)] px-(--thread-content-margin)\"><div class=\"[--thread-content-max-width:32rem] @[34rem]:[--thread-content-max-width:40rem] @[64rem]:[--thread-content-max-width:48rem] mx-auto max-w-(--thread-content-max-width) flex-1 group\/turn-messages focus-visible:outline-hidden relative flex w-full min-w-0 flex-col agent-turn\" tabindex=\"-1\"><div class=\"flex max-w-full flex-col grow\"><div class=\"min-h-8 text-message relative flex w-full flex-col items-end gap-2 text-start break-words whitespace-normal [.text-message+&amp;]:mt-5\" dir=\"auto\" data-message-author-role=\"assistant\" data-message-id=\"608b609f-aa5a-43e0-b8f2-4221ca29bef2\" data-message-model-slug=\"gpt-4o\"><div class=\"flex w-full flex-col gap-1 empty:hidden first:pt-[3px]\"><div class=\"markdown prose dark:prose-invert w-full break-words light markdown-new-styling markdown-new-styling-hidden-hrs\"><p data-start=\"0\" data-end=\"169\" data-is-last-node=\"\" data-is-only-node=\"\">Automatiseer veel van het handmatige werk dat komt kijken bij het vastleggen en bijwerken van klantgegevens. Concentreer u op wat echt belangrijk is: uw klanten. <\/p><\/div><\/div><\/div><\/div><\/div><\/div><\/article>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-aacb7bc e-flex e-con-boxed e-con e-parent\" data-id=\"aacb7bc\" data-element_type=\"container\" data-e-type=\"container\" id=\"faq\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-0343283 e-con-full e-flex e-con e-child\" data-id=\"0343283\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-05dfe5e elementor-widget elementor-widget-heading\" data-id=\"05dfe5e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Veelgestelde vragen<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-60bb3b1 faq-accordions faq-accordions-integration elementor-widget elementor-widget-n-accordion\" data-id=\"60bb3b1\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;default_state&quot;:&quot;all_collapsed&quot;,&quot;max_items_expended&quot;:&quot;one&quot;,&quot;n_accordion_animation_duration&quot;:{&quot;unit&quot;:&quot;ms&quot;,&quot;size&quot;:400,&quot;sizes&quot;:[]}}\" data-widget_type=\"nested-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"e-n-accordion\" aria-label=\"Accordion. Open links with Enter or Space, close with Escape, and navigate with Arrow Keys\">\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1010\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"1\" tabindex=\"0\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1010\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><h3 class=\"e-n-accordion-item-title-text\"> Wat kan ik doen met de Telavox-telefonie-integratie in Salesforce? <\/h3><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"22\" height=\"22\" viewBox=\"0 0 22 22\" fill=\"none\"><path d=\"M7 11H15M21 11C21 16.5228 16.5228 21 11 21C5.47715 21 1 16.5228 1 11C1 5.47715 5.47715 1 11 1C16.5228 1 21 5.47715 21 11Z\" stroke=\"#B7B7B7\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M12 8V16M8 12H16M22 12C22 17.5228 17.5228 22 12 22C6.47715 22 2 17.5228 2 12C2 6.47715 6.47715 2 12 2C17.5228 2 22 6.47715 22 12Z\" stroke=\"#B7B7B7\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1010\" class=\"elementor-element elementor-element-aa478bd e-con-full e-flex e-con e-child\" data-id=\"aa478bd\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b849dcc elementor-widget elementor-widget-text-editor\" data-id=\"b849dcc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li>Direct bellen en gebeld worden in Salesforce<\/li><li>Automatisch klantinformatie bekijken bij een inkomend gesprek<\/li><li>Gesprekshistorie en klantgegevens op \u00e9\u00e9n plek beheren<\/li><li>Oproepen rechtstreeks vanuit Salesforce doorverbinden en in de wacht zetten<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1011\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"2\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1011\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><h3 class=\"e-n-accordion-item-title-text\"> Welke licenties zijn vereist? <\/h3><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"22\" height=\"22\" viewBox=\"0 0 22 22\" fill=\"none\"><path d=\"M7 11H15M21 11C21 16.5228 16.5228 21 11 21C5.47715 21 1 16.5228 1 11C1 5.47715 5.47715 1 11 1C16.5228 1 21 5.47715 21 11Z\" stroke=\"#B7B7B7\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M12 8V16M8 12H16M22 12C22 17.5228 17.5228 22 12 22C6.47715 22 2 17.5228 2 12C2 6.47715 6.47715 2 12 2C17.5228 2 22 6.47715 22 12Z\" stroke=\"#B7B7B7\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1011\" class=\"elementor-element elementor-element-32f6321 e-con-full e-flex e-con e-child\" data-id=\"32f6321\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1d632ee elementor-widget elementor-widget-text-editor\" data-id=\"1d632ee\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li data-start=\"467\" data-end=\"488\">Een Telavox-licentie<\/li><li data-start=\"467\" data-end=\"488\">Een Salesforce-licentie die compatibel is met OpenCTI<\/li><li data-start=\"467\" data-end=\"488\">Telavox CRM integratie-uitbreidingsmodule<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1012\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"3\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1012\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><h3 class=\"e-n-accordion-item-title-text\"> Hoe werkt het zoeken naar contactpersonen? <\/h3><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"22\" height=\"22\" viewBox=\"0 0 22 22\" fill=\"none\"><path d=\"M7 11H15M21 11C21 16.5228 16.5228 21 11 21C5.47715 21 1 16.5228 1 11C1 5.47715 5.47715 1 11 1C16.5228 1 21 5.47715 21 11Z\" stroke=\"#B7B7B7\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M12 8V16M8 12H16M22 12C22 17.5228 17.5228 22 12 22C6.47715 22 2 17.5228 2 12C2 6.47715 6.47715 2 12 2C17.5228 2 22 6.47715 22 12Z\" stroke=\"#B7B7B7\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1012\" class=\"elementor-element elementor-element-09779ce e-con-full e-flex e-con e-child\" data-id=\"09779ce\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f096b2d elementor-widget elementor-widget-text-editor\" data-id=\"f096b2d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li>Telavox haalt automatisch klantgegevens op uit Salesforce wanneer er een oproep binnenkomt.<\/li><li>U kunt alle relevante klantgegevens direct tijdens het gesprek zien.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1013\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"4\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1013\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><h3 class=\"e-n-accordion-item-title-text\"> Kan ik Telavox integreren met andere CRM-systemen? <\/h3><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"22\" height=\"22\" viewBox=\"0 0 22 22\" fill=\"none\"><path d=\"M7 11H15M21 11C21 16.5228 16.5228 21 11 21C5.47715 21 1 16.5228 1 11C1 5.47715 5.47715 1 11 1C16.5228 1 21 5.47715 21 11Z\" stroke=\"#B7B7B7\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M12 8V16M8 12H16M22 12C22 17.5228 17.5228 22 12 22C6.47715 22 2 17.5228 2 12C2 6.47715 6.47715 2 12 2C17.5228 2 22 6.47715 22 12Z\" stroke=\"#B7B7B7\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1013\" class=\"elementor-element elementor-element-cead314 e-con-full e-flex e-con e-child\" data-id=\"cead314\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f7f09a9 elementor-widget elementor-widget-text-editor\" data-id=\"f7f09a9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<article class=\"text-token-text-primary w-full focus:outline-none scroll-mt-[calc(var(--header-height)+min(200px,max(70px,20svh)))]\" dir=\"auto\" tabindex=\"-1\" data-testid=\"conversation-turn-16\" data-scroll-anchor=\"true\" data-turn=\"assistant\"><div class=\"text-base my-auto mx-auto pb-10 [--thread-content-margin:--spacing(4)] @[37rem]:[--thread-content-margin:--spacing(6)] @[72rem]:[--thread-content-margin:--spacing(16)] px-(--thread-content-margin)\"><div class=\"[--thread-content-max-width:32rem] @[34rem]:[--thread-content-max-width:40rem] @[64rem]:[--thread-content-max-width:48rem] mx-auto max-w-(--thread-content-max-width) flex-1 group\/turn-messages focus-visible:outline-hidden relative flex w-full min-w-0 flex-col agent-turn\" tabindex=\"-1\"><div class=\"flex max-w-full flex-col grow\"><div class=\"min-h-8 text-message relative flex w-full flex-col items-end gap-2 text-start break-words whitespace-normal [.text-message+&amp;]:mt-5\" dir=\"auto\" data-message-author-role=\"assistant\" data-message-id=\"99f4341f-524a-4ef7-8734-d2b4e83119e3\" data-message-model-slug=\"gpt-4o\"><div class=\"flex w-full flex-col gap-1 empty:hidden first:pt-[3px]\"><div class=\"markdown prose dark:prose-invert w-full break-words light markdown-new-styling markdown-new-styling-hidden-hrs\"><p data-start=\"58\" data-end=\"168\" data-is-last-node=\"\" data-is-only-node=\"\">Ja, Telavox biedt integraties met verschillende andere CRM-systemen, zoals HubSpot en Microsoft Dynamics.<\/p><\/div><\/div><\/div><\/div><\/div><\/div><\/article>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-9d84572 e-flex e-con-boxed e-con e-parent\" data-id=\"9d84572\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6dea679 elementor-widget elementor-widget-template\" data-id=\"6dea679\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"template.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-template\">\n\t\t\t\t\t<div data-elementor-type=\"container\" data-elementor-id=\"20949\" class=\"elementor elementor-20949\" data-elementor-post-type=\"elementor_library\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2c619ec4 e-flex e-con-boxed elementor-invisible e-con e-parent\" data-id=\"2c619ec4\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;animation&quot;:&quot;fadeInUp&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-27c4c649 e-con-full e-flex e-con e-child\" data-id=\"27c4c649\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-205e8dbd e-con-full e-flex e-con e-child\" data-id=\"205e8dbd\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-179e3dd6 e-con-full e-flex e-con e-child\" data-id=\"179e3dd6\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4caec0e0 elementor-widget elementor-widget-heading\" data-id=\"4caec0e0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Draag vandaag nog uw telefonie aan ons over<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ead75f2 elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"ead75f2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-ead75f2 elementor-widget__width-initial elementor-widget elementor-widget-text-editor is-mac\" data-id=\"ead75f2\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\"><div class=\"elementor-widget-container\"><p>Houd uw nummers bij de hand en we helpen u meteen op weg.<\/p><\/div><\/div><div class=\"elementor-element elementor-element-2659ba1d e-con-full e-flex e-con e-child\" data-id=\"2659ba1d\" data-element_type=\"container\"><div class=\"elementor-element elementor-element-2284044f elementor-align-right elementor-widget__width-auto elementor-widget elementor-widget-button is-mac\" data-id=\"2284044f\" data-element_type=\"widget\" data-widget_type=\"button.default\"><div class=\"elementor-widget-container\"><div class=\"elementor-button-wrapper\">\u00a0<\/div><\/div><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-2659ba1d e-con-full e-flex e-con e-child\" data-id=\"2659ba1d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2284044f elementor-align-right elementor-widget__width-auto elementor-widget elementor-widget-button\" data-id=\"2284044f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/telavox.be\/nl\/prijzen\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Ontdek onze prijzen<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f601f9a elementor-align-left elementor-widget__width-auto elementor-widget elementor-widget-button\" data-id=\"f601f9a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/telavox.be\/nl\/neem-contact-met-ons-op\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Neem contact met ons op<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>https:\/\/telavox.be\/wp-content\/uploads\/2025\/07\/Call-Transfer-Salesforce-Telavox.mp4CRM Neem contact met ons op Prijzen Links Uitwisseling van Salesforce-apps Ondersteuning Gesprekken beheren in Salesforce Salesforce-informatie in Telavox FAQ Kenmerken Aan de slag Uw oproepen beheren in Salesforce Beantwoord en voer gesprekken rechtstreeks vanuit Salesforce. Met de zakelijke telefonieapp van Telavox, ge\u00efntegreerd in Salesforce, behoudt u volledige controle om gesprekken door te verbinden of [&hellip;]<\/p>\n","protected":false},"featured_media":0,"parent":0,"template":"elementor_header_footer","meta":{"_acf_changed":false,"content-type":"","inline_featured_image":false},"integration-category":[689],"class_list":["post-25455","integration","type-integration","status-publish","hentry","integration-category-crm-nl"],"acf":{"intro-text":"Integreer uw Salesforce-bedrijfssoftware met Telavox - de telefonieservice voor bedrijven. Vereenvoudig gespreksbeheer, krijg toegang tot klantgeschiedenis en maak tickets aan in realtime. ","integration_icon":23723,"gallery":"","available_on_subscription":"","video_overlay_image":"","video_url":"","hero_animation":null,"benefits_of_integrating":"","benefit_1_heading":"","benefit_2_heading":"","benefit_3_heading":"","benefit_1_body_copy":"","benefit_2_body_copy":"","benefit_3_body_copy":"","faq_items":null},"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v23.8 (Yoast SEO v27.0) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Telavox &amp; Salesforce-integratie: Intelligente telefonie<\/title>\n<meta name=\"description\" content=\"Verbind Telavox met Salesforce om uw oproepen, klantgegevens en tickets vanuit \u00e9\u00e9n interface te beheren. 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