
{"id":25919,"date":"2025-08-11T16:20:28","date_gmt":"2025-08-11T14:20:28","guid":{"rendered":"https:\/\/telavox.be\/integrationer\/freshservice-2\/"},"modified":"2026-01-15T14:11:48","modified_gmt":"2026-01-15T13:11:48","slug":"freshservice-2","status":"publish","type":"integration","link":"https:\/\/telavox.be\/nl\/integraties\/freshservice-2\/","title":{"rendered":"Freshservice"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"25919\" class=\"elementor elementor-25919 elementor-25321\" data-elementor-post-type=\"integration\">\n\t\t\t\t<div class=\"elementor-element elementor-element-aa14c46 e-flex e-con-boxed e-con e-parent\" data-id=\"aa14c46\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-95e1b3d e-con-full e-flex e-con e-child\" data-id=\"95e1b3d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-84d6a3c elementor-widget elementor-widget-breadcrumbs\" data-id=\"84d6a3c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"breadcrumbs.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<p id=\"breadcrumbs\"><span><span><a href=\"https:\/\/telavox.be\/nl\/startpagina-2\/\">Home<\/a><\/span><\/span><\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-c3e0096 e-con-full e-flex e-con e-child\" data-id=\"c3e0096\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-231957e e-con-full e-flex e-con e-child\" data-id=\"231957e\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-7091e81 e-con-full gallery-container e-flex e-con e-child\" data-id=\"7091e81\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-45d2306 e-con-full video-container e-flex e-con e-child\" data-id=\"45d2306\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c73153e elementor-widget elementor-widget-video\" data-id=\"c73153e\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;video_type&quot;:&quot;hosted&quot;,&quot;autoplay&quot;:&quot;yes&quot;,&quot;play_on_mobile&quot;:&quot;yes&quot;,&quot;loop&quot;:&quot;yes&quot;,&quot;mute&quot;:&quot;yes&quot;}\" data-widget_type=\"video.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"e-hosted-video elementor-wrapper elementor-open-inline\">\n\t\t\t\t\t<video class=\"elementor-video\" src=\"https:\/\/telavox.be\/wp-content\/uploads\/2025\/07\/new-case-freshservice-telavox.mp4\" autoplay=\"\" loop=\"\" muted=\"muted\" playsinline=\"\" controlsList=\"nodownload\"><\/video>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-ae67b94 e-con-full e-flex e-con e-child\" data-id=\"ae67b94\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a4febd1 elementor-widget elementor-widget-theme-post-title elementor-page-title elementor-widget-heading\" data-id=\"a4febd1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"theme-post-title.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Freshservice<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-11a3cf8 elementor-widget elementor-widget-text-editor\" data-id=\"11a3cf8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tServicedesk\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-add4556 e-con-full e-flex e-con e-child\" data-id=\"add4556\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a1e5daa elementor-align-right elementor-widget elementor-widget-button\" data-id=\"a1e5daa\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/telavox.be\/nl\/neem-contact-met-ons-op\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Neem contact met ons op<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2d52bc4 elementor-align-left elementor-widget__width-auto elementor-widget elementor-widget-button\" data-id=\"2d52bc4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/telavox.be\/nl\/prijzen\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Prijzen<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-eb03518 elementor-widget elementor-widget-heading\" data-id=\"eb03518\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<p class=\"elementor-heading-title elementor-size-default\">Links<\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-d0e9592 e-con-full e-flex e-con e-child\" data-id=\"d0e9592\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a55362f elementor-widget__width-auto elementor-widget elementor-widget-button\" data-id=\"a55362f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/www.freshworks.com\/apps\/telavox\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M18 19H6C5.45 19 5 18.55 5 18V6C5 5.45 5.45 5 6 5H11C11.55 5 12 4.55 12 4C12 3.45 11.55 3 11 3H5C3.89 3 3 3.9 3 5V19C3 20.1 3.9 21 5 21H19C20.1 21 21 20.1 21 19V13C21 12.45 20.55 12 20 12C19.45 12 19 12.45 19 13V18C19 18.55 18.55 19 18 19ZM14 4C14 4.55 14.45 5 15 5H17.59L8.46 14.13C8.07 14.52 8.07 15.15 8.46 15.54C8.85 15.93 9.48 15.93 9.87 15.54L19 6.41V9C19 9.55 19.45 10 20 10C20.55 10 21 9.55 21 9V3H15C14.45 3 14 3.45 14 4Z\" fill=\"#2C3551\"><\/path><\/svg>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Freshworks Marketplace<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1e49e9f elementor-widget__width-auto elementor-widget elementor-widget-button\" data-id=\"1e49e9f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#in-freshservice\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M18 19H6C5.45 19 5 18.55 5 18V6C5 5.45 5.45 5 6 5H11C11.55 5 12 4.55 12 4C12 3.45 11.55 3 11 3H5C3.89 3 3 3.9 3 5V19C3 20.1 3.9 21 5 21H19C20.1 21 21 20.1 21 19V13C21 12.45 20.55 12 20 12C19.45 12 19 12.45 19 13V18C19 18.55 18.55 19 18 19ZM14 4C14 4.55 14.45 5 15 5H17.59L8.46 14.13C8.07 14.52 8.07 15.15 8.46 15.54C8.85 15.93 9.48 15.93 9.87 15.54L19 6.41V9C19 9.55 19.45 10 20 10C20.55 10 21 9.55 21 9V3H15C14.45 3 14 3.45 14 4Z\" fill=\"#2C3551\"><\/path><\/svg>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Beheer uw oproepen in Freshservice<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1143ba6 elementor-widget__width-auto elementor-widget elementor-widget-button\" data-id=\"1143ba6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#faq\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M18 19H6C5.45 19 5 18.55 5 18V6C5 5.45 5.45 5 6 5H11C11.55 5 12 4.55 12 4C12 3.45 11.55 3 11 3H5C3.89 3 3 3.9 3 5V19C3 20.1 3.9 21 5 21H19C20.1 21 21 20.1 21 19V13C21 12.45 20.55 12 20 12C19.45 12 19 12.45 19 13V18C19 18.55 18.55 19 18 19ZM14 4C14 4.55 14.45 5 15 5H17.59L8.46 14.13C8.07 14.52 8.07 15.15 8.46 15.54C8.85 15.93 9.48 15.93 9.87 15.54L19 6.41V9C19 9.55 19.45 10 20 10C20.55 10 21 9.55 21 9V3H15C14.45 3 14 3.45 14 4Z\" fill=\"#2C3551\"><\/path><\/svg>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">FAQ<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-4351aa5 e-flex e-con-boxed e-con e-parent\" data-id=\"4351aa5\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7b741d3 e-n-tabs-none elementor-widget elementor-widget-n-tabs\" data-id=\"7b741d3\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;tabs_justify_horizontal&quot;:&quot;start&quot;,&quot;tabs_justify_horizontal_mobile&quot;:&quot;start&quot;,&quot;horizontal_scroll_mobile&quot;:&quot;disable&quot;,&quot;horizontal_scroll&quot;:&quot;disable&quot;}\" data-widget_type=\"nested-tabs.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"e-n-tabs\" data-widget-number=\"129450451\" aria-label=\"Tabs. Open items met enter of spatie, sluit af met escape en navigeer met de pijltoetsen.\">\n\t\t\t<div class=\"e-n-tabs-heading\" role=\"tablist\">\n\t\t\t\t\t<button id=\"overview\" data-tab-title-id=\"e-n-tab-title-1294504511\" class=\"e-n-tab-title\" aria-selected=\"true\" data-tab-index=\"1\" role=\"tab\" tabindex=\"0\" aria-controls=\"e-n-tab-content-1294504511\" style=\"--n-tabs-title-order: 1;\">\n\t\t\t\t\t\t<span class=\"e-n-tab-title-text\">\n\t\t\t\tKenmerken\t\t\t<\/span>\n\t\t<\/button>\n\t\t\t\t<button id=\"how-to-setup\" data-tab-title-id=\"e-n-tab-title-1294504512\" class=\"e-n-tab-title\" aria-selected=\"false\" data-tab-index=\"2\" role=\"tab\" tabindex=\"-1\" aria-controls=\"e-n-tab-content-1294504512\" style=\"--n-tabs-title-order: 2;\">\n\t\t\t\t\t\t<span class=\"e-n-tab-title-text\">\n\t\t\t\tAan de slag\t\t\t<\/span>\n\t\t<\/button>\n\t\t\t\t\t<\/div>\n\t\t\t<div class=\"e-n-tabs-content\">\n\t\t\t\t<div id=\"e-n-tab-content-1294504511\" role=\"tabpanel\" aria-labelledby=\"overview\" data-tab-index=\"1\" style=\"--n-tabs-title-order: 1;\" class=\"e-active elementor-element elementor-element-b177f11 e-con-full e-flex e-con e-child\" data-id=\"b177f11\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-4b29946 e-flex e-con-boxed e-con e-child\" data-id=\"4b29946\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-d4680fe e-con-full e-flex e-con e-child\" data-id=\"d4680fe\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5c14c82 elementor-widget elementor-widget-heading\" data-id=\"5c14c82\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Beheer uw oproepen in Freshservice\n<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-94e8deb elementor-widget elementor-widget-text-editor\" data-id=\"94e8deb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Beantwoord en voer oproepen rechtstreeks vanuit Freshservice. Met de professionele telefoonapp van Telavox, ge\u00efntegreerd in Freshservice, behoudt u volledige controle om oproepen door te verbinden of in de wacht te zetten, terwijl u volledig gefocust blijft op uw klanten. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-73af76a elementor-widget elementor-widget-heading\" data-id=\"73af76a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Registreer uw gesprekken en tickets in real-time<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-99f34b1 elementor-widget elementor-widget-text-editor\" data-id=\"99f34b1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Optimaliseer uw werk door eenvoudig gesprekken op te nemen en direct tijdens het telefoongesprek tickets aan te maken.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5ec4fd5 e-con-full e-flex e-con e-child\" data-id=\"5ec4fd5\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7d550cc elementor-widget elementor-widget-video\" data-id=\"7d550cc\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;video_type&quot;:&quot;hosted&quot;,&quot;autoplay&quot;:&quot;yes&quot;,&quot;play_on_mobile&quot;:&quot;yes&quot;,&quot;loop&quot;:&quot;yes&quot;,&quot;mute&quot;:&quot;yes&quot;}\" data-widget_type=\"video.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"e-hosted-video elementor-wrapper elementor-open-inline\">\n\t\t\t\t\t<video class=\"elementor-video\" src=\"https:\/\/telavox.be\/wp-content\/uploads\/2025\/07\/overdue-call-freshservice-telavox.mp4\" autoplay=\"\" loop=\"\" muted=\"muted\" playsinline=\"\" controlsList=\"nodownload\"><\/video>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-6c4cc50 e-flex e-con-boxed e-con e-child\" data-id=\"6c4cc50\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-c8629fa e-con-full e-flex e-con e-child\" data-id=\"c8629fa\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-12c89fa elementor-widget elementor-widget-video\" data-id=\"12c89fa\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;video_type&quot;:&quot;hosted&quot;,&quot;autoplay&quot;:&quot;yes&quot;,&quot;play_on_mobile&quot;:&quot;yes&quot;,&quot;loop&quot;:&quot;yes&quot;,&quot;mute&quot;:&quot;yes&quot;}\" data-widget_type=\"video.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"e-hosted-video elementor-wrapper elementor-open-inline\">\n\t\t\t\t\t<video class=\"elementor-video\" src=\"https:\/\/telavox.be\/wp-content\/uploads\/2025\/07\/freshservice-contact-lookup-telavox.mp4\" autoplay=\"\" loop=\"\" muted=\"muted\" playsinline=\"\" controlsList=\"nodownload\"><\/video>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-15bd451 e-con-full e-flex e-con e-child\" data-id=\"15bd451\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-20f7296 elementor-widget elementor-widget-heading\" data-id=\"20f7296\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Volledig overzicht van eerdere oproepen en tickets<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-129a947 elementor-widget elementor-widget-text-editor\" data-id=\"129a947\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>\u201cWanneer een oproep binnenkomt of bezig is, verschijnt er automatisch een venster op uw scherm met de klantgeschiedenis. U ziet hier de laatste oproepen en tickets, met klikbare knoppen om snel toegang te krijgen tot dossiers of het contactrecord in Freshservice. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c962a97 elementor-widget elementor-widget-heading\" data-id=\"c962a97\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Snelle toegang tot essenti\u00eble klantinformatie<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-646dba1 elementor-widget elementor-widget-text-editor\" data-id=\"646dba1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Door de eerdere interacties te bekijken, kunt u uw communicatie aanpassen en direct tijdens het gesprek een relevanter en persoonlijker service bieden.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div id=\"e-n-tab-content-1294504512\" role=\"tabpanel\" aria-labelledby=\"how-to-setup\" data-tab-index=\"2\" style=\"--n-tabs-title-order: 2;\" class=\" elementor-element elementor-element-b8d22d4 e-con-full e-flex e-con e-child\" data-id=\"b8d22d4\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-0786ea5 e-flex e-con-boxed e-con e-child\" data-id=\"0786ea5\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-b9745c9 e-con-full e-flex e-con e-child\" data-id=\"b9745c9\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c9110fb elementor-widget elementor-widget-heading\" data-id=\"c9110fb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Vereisten voor de Telavox-app in Freshservice<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-044d805 elementor-widget elementor-widget-text-editor\" data-id=\"044d805\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li>Telavox <strong>CRM integratie-uitbreidingsmodule<\/strong><\/li><li><strong>Freshservice-account<\/strong> met beheerdersrechten<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-dd5915e e-con-full e-flex e-con e-child\" data-id=\"dd5915e\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-8fabfae e-con-full e-flex e-con e-child\" data-id=\"8fabfae\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c1afa27 elementor-widget elementor-widget-heading\" data-id=\"c1afa27\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">Installeren vanaf Marketplace<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-bdb30d9 elementor-widget elementor-widget-text-editor\" data-id=\"bdb30d9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ol style=\"padding-left: 20px;\"><li>Vind de Telavox-app in de <a href=\"https:\/\/www.freshworks.com\/apps\/telavox\">Freshworks Marketplace.<\/a><\/li><li>Klik op &#8220;Installeren&#8221; en volg de instructies.<\/li><\/ol><p>Om de app te installeren heeft u uw Freshservice API-sleutel en uw Freshservice-domein (<em>mycompany.freshservice.com<\/em>) nodig.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-653ad39 e-con-full e-flex e-con e-child\" data-id=\"653ad39\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b90021a elementor-widget elementor-widget-heading\" data-id=\"b90021a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">Meld u aan bij Freshservice<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-12a31e2 elementor-widget elementor-widget-text-editor\" data-id=\"12a31e2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ol><li>Klik in het navigatiemenu op het Telavox-logo.<\/li><li>Log in met uw Telavox-gegevens.<\/li><\/ol>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-7c5eba8 e-flex e-con-boxed e-con e-parent\" data-id=\"7c5eba8\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3077fba elementor-widget elementor-widget-heading\" data-id=\"3077fba\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">De voordelen van de integratie tussen Freshservice en Telavox<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-bfa6165 elementor-widget elementor-widget-text-editor\" data-id=\"bfa6165\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Optimaliseer uw klantcommunicatie door de telefonie van Telavox te integreren met Freshservice. <br>Bespaar tijd, verbeter de klantervaring en maak de workflows van uw team effici\u00ebnter. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-e388f14 e-con-full e-flex e-con e-child\" data-id=\"e388f14\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-192c253 e-con-full e-flex e-con e-child\" data-id=\"192c253\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d358908 elementor-view-default elementor-widget elementor-widget-icon\" data-id=\"d358908\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"49\" height=\"48\" viewBox=\"0 0 49 48\" fill=\"none\"><rect x=\"0.664062\" width=\"48\" height=\"48\" rx=\"6\" fill=\"#CEF3D7\"><\/rect><path d=\"M25.6669 14L16.7603 24.6879C16.4115 25.1064 16.2371 25.3157 16.2344 25.4925C16.2321 25.6461 16.3006 25.7923 16.4201 25.8889C16.5576 26 16.83 26 17.3749 26H24.6669L23.6669 34L32.5734 23.3121C32.9222 22.8936 33.0966 22.6843 33.0993 22.5075C33.1016 22.3539 33.0331 22.2077 32.9136 22.1111C32.7761 22 32.5037 22 31.9588 22H24.6669L25.6669 14Z\" stroke=\"#00733D\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-71a5968 elementor-widget elementor-widget-heading\" data-id=\"71a5968\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Effici\u00ebntere klantenservice<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5e7e331 elementor-widget elementor-widget-text-editor\" data-id=\"5e7e331\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Beheer al uw telefoongesprekken rechtstreeks in Salesforce. Bespaar tijd door al uw informatie op \u00e9\u00e9n plek te zetten en verhoog de effici\u00ebntie van elke interactie met uw klanten. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-ac33f69 e-con-full e-flex e-con e-child\" data-id=\"ac33f69\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-14ceae3 elementor-view-default elementor-widget elementor-widget-icon\" data-id=\"14ceae3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"48\" height=\"48\" viewBox=\"0 0 48 48\" fill=\"none\"><rect width=\"48\" height=\"48\" rx=\"6\" fill=\"#CEF3D7\"><\/rect><path d=\"M18.0944 23.2288C18.0322 22.8282 18 22.4179 18 22C18 17.5817 21.6052 14 26.0526 14C30.4999 14 34.1052 17.5817 34.1052 22C34.1052 22.9981 33.9213 23.9535 33.5852 24.8345C33.5154 25.0175 33.4804 25.109 33.4646 25.1804C33.4489 25.2512 33.4428 25.301 33.4411 25.3735C33.4394 25.4466 33.4493 25.5272 33.4692 25.6883L33.8717 28.9585C33.9153 29.3125 33.9371 29.4895 33.8782 29.6182C33.8266 29.731 33.735 29.8205 33.6211 29.8695C33.4911 29.9254 33.3146 29.8995 32.9617 29.8478L29.7765 29.3809C29.6101 29.3565 29.527 29.3443 29.4512 29.3448C29.3763 29.3452 29.3245 29.3507 29.2511 29.3661C29.177 29.3817 29.0823 29.4172 28.893 29.4881C28.0097 29.819 27.0524 30 26.0526 30C25.6344 30 25.2237 29.9683 24.8227 29.9073M19.6316 34C22.5965 34 25 31.5376 25 28.5C25 25.4624 22.5965 23 19.6316 23C16.6667 23 14.2632 25.4624 14.2632 28.5C14.2632 29.1106 14.3603 29.6979 14.5395 30.2467C14.6153 30.4787 14.6532 30.5947 14.6657 30.6739C14.6786 30.7567 14.6809 30.8031 14.6761 30.8867C14.6714 30.9668 14.6514 31.0573 14.6113 31.2383L14 34L16.9948 33.591C17.1583 33.5687 17.24 33.5575 17.3114 33.558C17.3865 33.5585 17.4264 33.5626 17.5001 33.5773C17.5701 33.5912 17.6742 33.6279 17.8823 33.7014C18.4306 33.8949 19.0191 34 19.6316 34Z\" stroke=\"#00733D\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b4ecf7c elementor-widget elementor-widget-heading\" data-id=\"b4ecf7c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Gepersonaliseerde klantervaringen<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ddfb9e6 elementor-widget elementor-widget-text-editor\" data-id=\"ddfb9e6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Krijg direct toegang tot de belangrijkste informatie tijdens het gesprek. Bied een soepelere, relevantere en persoonlijkere klantervaring, zonder te hoeven schakelen tussen verschillende tools. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-22da38a e-con-full e-flex e-con e-child\" data-id=\"22da38a\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8dad531 elementor-view-default elementor-widget elementor-widget-icon\" data-id=\"8dad531\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"49\" height=\"48\" viewBox=\"0 0 49 48\" fill=\"none\"><rect x=\"0.335938\" width=\"48\" height=\"48\" rx=\"6\" fill=\"#CEF3D7\"><\/rect><path d=\"M23.3359 15H20.1359C18.4558 15 17.6157 15 16.974 15.327C16.4095 15.6146 15.9505 16.0735 15.6629 16.638C15.3359 17.2798 15.3359 18.1198 15.3359 19.8V28.2C15.3359 29.8802 15.3359 30.7202 15.6629 31.362C15.9505 31.9265 16.4095 32.3854 16.974 32.673C17.6157 33 18.4558 33 20.1359 33H28.5359C30.2161 33 31.0562 33 31.6979 32.673C32.2624 32.3854 32.7213 31.9265 33.009 31.362C33.3359 30.7202 33.3359 29.8802 33.3359 28.2V25M24.3359 20H28.3359V24M27.8359 15.5V14M31.7753 16.5607L32.8359 15.5M32.8462 20.5H34.3462M15.3359 25.3471C15.9879 25.4478 16.6558 25.5 17.3359 25.5C21.7223 25.5 25.6013 23.3276 27.9556 20\" stroke=\"#00733D\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b73de0b elementor-widget elementor-widget-heading\" data-id=\"b73de0b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Minder administratie<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a6afdd8 elementor-widget elementor-widget-text-editor\" data-id=\"a6afdd8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Automatiseer veel van het handmatige werk dat komt kijken bij het vastleggen en bijwerken van klantgegevens. Concentreer u op wat echt belangrijk is: uw klanten. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-d53812b e-flex e-con-boxed e-con e-parent\" data-id=\"d53812b\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-4e2c7f6 e-con-full e-flex e-con e-child\" data-id=\"4e2c7f6\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5977905 elementor-widget elementor-widget-heading\" data-id=\"5977905\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Veelgestelde vragen<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4ecdc3d faq-accordions faq-accordions-integration elementor-widget elementor-widget-n-accordion\" data-id=\"4ecdc3d\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;default_state&quot;:&quot;all_collapsed&quot;,&quot;max_items_expended&quot;:&quot;one&quot;,&quot;n_accordion_animation_duration&quot;:{&quot;unit&quot;:&quot;ms&quot;,&quot;size&quot;:400,&quot;sizes&quot;:[]}}\" data-widget_type=\"nested-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"e-n-accordion\" aria-label=\"Accordion. Open links with Enter or Space, close with Escape, and navigate with Arrow Keys\">\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-8260\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"1\" tabindex=\"0\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-8260\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><h3 class=\"e-n-accordion-item-title-text\"> Wat kan ik doen met de Telavox-telefonie-integratie in Freshservice? <\/h3><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"22\" height=\"22\" viewBox=\"0 0 22 22\" fill=\"none\"><path d=\"M7 11H15M21 11C21 16.5228 16.5228 21 11 21C5.47715 21 1 16.5228 1 11C1 5.47715 5.47715 1 11 1C16.5228 1 21 5.47715 21 11Z\" stroke=\"#B7B7B7\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M12 8V16M8 12H16M22 12C22 17.5228 17.5228 22 12 22C6.47715 22 2 17.5228 2 12C2 6.47715 6.47715 2 12 2C17.5228 2 22 6.47715 22 12Z\" stroke=\"#B7B7B7\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-8260\" class=\"elementor-element elementor-element-bdff17f e-con-full e-flex e-con e-child\" data-id=\"bdff17f\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4371561 elementor-widget elementor-widget-text-editor\" data-id=\"4371561\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li>Oproepen rechtstreeks vanuit Freshservice voeren en ontvangen<\/li><li>Automatisch klantinformatie bekijken bij een inkomend gesprek<\/li><li>Gesprekshistorie en klantgegevens op \u00e9\u00e9n plek beheren<\/li><li>Oproepen doorverbinden en in de wacht zetten rechtstreeks vanuit Freshservice<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-8261\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"2\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-8261\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><h3 class=\"e-n-accordion-item-title-text\"> Welke licenties zijn vereist? <\/h3><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"22\" height=\"22\" viewBox=\"0 0 22 22\" fill=\"none\"><path d=\"M7 11H15M21 11C21 16.5228 16.5228 21 11 21C5.47715 21 1 16.5228 1 11C1 5.47715 5.47715 1 11 1C16.5228 1 21 5.47715 21 11Z\" stroke=\"#B7B7B7\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M12 8V16M8 12H16M22 12C22 17.5228 17.5228 22 12 22C6.47715 22 2 17.5228 2 12C2 6.47715 6.47715 2 12 2C17.5228 2 22 6.47715 22 12Z\" stroke=\"#B7B7B7\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-8261\" class=\"elementor-element elementor-element-5dfb7b6 e-con-full e-flex e-con e-child\" data-id=\"5dfb7b6\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ad677d4 elementor-widget elementor-widget-text-editor\" data-id=\"ad677d4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li>Een Telavox-licentie<\/li><li data-start=\"467\" data-end=\"488\">Een Freshservice-licentie met beheerdersrechten<\/li><li data-start=\"467\" data-end=\"488\">Telavox CRM integratie-uitbreidingsmodule<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-6b0e602 e-flex e-con-boxed e-con e-parent\" data-id=\"6b0e602\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3be1824 elementor-widget elementor-widget-template\" data-id=\"3be1824\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"template.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-template\">\n\t\t\t\t\t<div data-elementor-type=\"container\" data-elementor-id=\"20949\" class=\"elementor elementor-20949\" data-elementor-post-type=\"elementor_library\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2c619ec4 e-flex e-con-boxed elementor-invisible e-con e-parent\" data-id=\"2c619ec4\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;animation&quot;:&quot;fadeInUp&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-27c4c649 e-con-full e-flex e-con e-child\" data-id=\"27c4c649\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-205e8dbd e-con-full e-flex e-con e-child\" data-id=\"205e8dbd\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-179e3dd6 e-con-full e-flex e-con e-child\" data-id=\"179e3dd6\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4caec0e0 elementor-widget elementor-widget-heading\" data-id=\"4caec0e0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Draag vandaag nog uw telefonie aan ons over<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ead75f2 elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"ead75f2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-ead75f2 elementor-widget__width-initial elementor-widget elementor-widget-text-editor is-mac\" data-id=\"ead75f2\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\"><div class=\"elementor-widget-container\"><p>Houd uw nummers bij de hand en we helpen u meteen op weg.<\/p><\/div><\/div><div class=\"elementor-element elementor-element-2659ba1d e-con-full e-flex e-con e-child\" data-id=\"2659ba1d\" data-element_type=\"container\"><div class=\"elementor-element elementor-element-2284044f elementor-align-right elementor-widget__width-auto elementor-widget elementor-widget-button is-mac\" data-id=\"2284044f\" data-element_type=\"widget\" data-widget_type=\"button.default\"><div class=\"elementor-widget-container\"><div class=\"elementor-button-wrapper\">\u00a0<\/div><\/div><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-2659ba1d e-con-full e-flex e-con e-child\" data-id=\"2659ba1d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2284044f elementor-align-right elementor-widget__width-auto elementor-widget elementor-widget-button\" data-id=\"2284044f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/telavox.be\/nl\/prijzen\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Ontdek onze prijzen<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f601f9a elementor-align-left elementor-widget__width-auto elementor-widget elementor-widget-button\" data-id=\"f601f9a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/telavox.be\/nl\/neem-contact-met-ons-op\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Neem contact met ons op<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Integreer Telavox met Freshservice om uw oproepen en tickets op \u00e9\u00e9n plek te beheren. Plaats, ontvang en zet oproepen door, neem ze op en maak tickets in real-time aan. Krijg direct toegang tot de klantgeschiedenis om snelle, persoonlijke en effici\u00ebnte service te bieden.  <\/p>\n","protected":false},"featured_media":0,"parent":0,"template":"elementor_header_footer","meta":{"_acf_changed":false,"content-type":"","inline_featured_image":false},"integration-category":[739],"class_list":["post-25919","integration","type-integration","status-publish","hentry","integration-category-servicedesk"],"acf":{"intro-text":"","integration_icon":"","gallery":"","available_on_subscription":"","video_overlay_image":"","video_url":"","hero_animation":null,"benefits_of_integrating":"","benefit_1_heading":"","benefit_2_heading":"","benefit_3_heading":"","benefit_1_body_copy":"","benefit_2_body_copy":"","benefit_3_body_copy":"","faq_items":null},"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v23.8 (Yoast SEO v27.0) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Beheer uw oproepen en tickets met Telavox in Freshservice<\/title>\n<meta name=\"description\" content=\"Optimaliseer uw klantenservice met Telavox in Freshservice: beheer oproepen, maak tickets aan en krijg snel toegang tot de klantgeschiedenis.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/telavox.be\/nl\/integraties\/freshservice-2\/\" \/>\n<meta property=\"og:locale\" content=\"nl_NL\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Freshservice\" \/>\n<meta property=\"og:description\" content=\"Optimaliseer uw klantenservice met Telavox in Freshservice: beheer oproepen, maak tickets aan en krijg snel toegang tot de klantgeschiedenis.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/telavox.be\/nl\/integraties\/freshservice-2\/\" \/>\n<meta property=\"og:site_name\" content=\"Telavox\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/telavox\/\" \/>\n<meta property=\"article:modified_time\" content=\"2026-01-15T13:11:48+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/telavox.be\/wp-content\/uploads\/2024\/12\/Fo-rhandsvining-BE.png\" \/>\n\t<meta property=\"og:image:width\" content=\"4800\" \/>\n\t<meta property=\"og:image:height\" content=\"2700\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:site\" content=\"@telavox\" \/>\n<meta name=\"twitter:label1\" content=\"Geschatte leestijd\" \/>\n\t<meta name=\"twitter:data1\" content=\"3 minuten\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/telavox.be\/nl\/integraties\/freshservice-2\/\",\"url\":\"https:\/\/telavox.be\/nl\/integraties\/freshservice-2\/\",\"name\":\"Beheer uw oproepen en tickets met Telavox in Freshservice\",\"isPartOf\":{\"@id\":\"https:\/\/telavox.be\/nl\/#website\"},\"datePublished\":\"2025-08-11T14:20:28+00:00\",\"dateModified\":\"2026-01-15T13:11:48+00:00\",\"description\":\"Optimaliseer uw klantenservice met Telavox in Freshservice: beheer oproepen, maak tickets aan en krijg snel toegang tot de klantgeschiedenis.\",\"breadcrumb\":{\"@id\":\"https:\/\/telavox.be\/nl\/integraties\/freshservice-2\/#breadcrumb\"},\"inLanguage\":\"nl-NL\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/telavox.be\/nl\/integraties\/freshservice-2\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/telavox.be\/nl\/integraties\/freshservice-2\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/telavox.be\/nl\/startpagina-2\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Integratie\",\"item\":\"https:\/\/telavox.be\/nl\/integraties\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"Freshservice\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/telavox.be\/nl\/#website\",\"url\":\"https:\/\/telavox.be\/nl\/\",\"name\":\"Telavox\",\"description\":\"Telavox | F\u00f6retagstelefoni, v\u00e4xel och \u00e4rendehantering integrerat med dina favoritsystem\",\"publisher\":{\"@id\":\"https:\/\/telavox.be\/nl\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/telavox.be\/nl\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"nl-NL\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/telavox.be\/nl\/#organization\",\"name\":\"Telavox\",\"url\":\"https:\/\/telavox.be\/nl\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"nl-NL\",\"@id\":\"https:\/\/telavox.be\/nl\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/telavox.be\/wp-content\/uploads\/2026\/03\/Telavox-Logo-RGB-Green-scaled.png\",\"contentUrl\":\"https:\/\/telavox.be\/wp-content\/uploads\/2026\/03\/Telavox-Logo-RGB-Green-scaled.png\",\"width\":2560,\"height\":432,\"caption\":\"Telavox\"},\"image\":{\"@id\":\"https:\/\/telavox.be\/nl\/#\/schema\/logo\/image\/\"},\"sameAs\":[\"https:\/\/www.facebook.com\/telavox\/\",\"https:\/\/x.com\/telavox\",\"https:\/\/www.linkedin.com\/company\/telavox\/\",\"https:\/\/www.instagram.com\/telavox\/\",\"https:\/\/www.youtube.com\/channel\/UCQqir-waeD7753eHPZtcKmg\"],\"telephone\":\"020100000\",\"legalName\":\"Telavox AB\",\"vatID\":\"SE556600778601\",\"numberOfEmployees\":{\"@type\":\"QuantitativeValue\",\"minValue\":\"201\",\"maxValue\":\"500\"}}]}<\/script>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"Beheer uw oproepen en tickets met Telavox in Freshservice","description":"Optimaliseer uw klantenservice met Telavox in Freshservice: beheer oproepen, maak tickets aan en krijg snel toegang tot de klantgeschiedenis.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/telavox.be\/nl\/integraties\/freshservice-2\/","og_locale":"nl_NL","og_type":"article","og_title":"Freshservice","og_description":"Optimaliseer uw klantenservice met Telavox in Freshservice: beheer oproepen, maak tickets aan en krijg snel toegang tot de klantgeschiedenis.","og_url":"https:\/\/telavox.be\/nl\/integraties\/freshservice-2\/","og_site_name":"Telavox","article_publisher":"https:\/\/www.facebook.com\/telavox\/","article_modified_time":"2026-01-15T13:11:48+00:00","og_image":[{"width":4800,"height":2700,"url":"https:\/\/telavox.be\/wp-content\/uploads\/2024\/12\/Fo-rhandsvining-BE.png","type":"image\/png"}],"twitter_card":"summary_large_image","twitter_site":"@telavox","twitter_misc":{"Geschatte leestijd":"3 minuten"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/telavox.be\/nl\/integraties\/freshservice-2\/","url":"https:\/\/telavox.be\/nl\/integraties\/freshservice-2\/","name":"Beheer uw oproepen en tickets met Telavox in Freshservice","isPartOf":{"@id":"https:\/\/telavox.be\/nl\/#website"},"datePublished":"2025-08-11T14:20:28+00:00","dateModified":"2026-01-15T13:11:48+00:00","description":"Optimaliseer uw klantenservice met Telavox in Freshservice: beheer oproepen, maak tickets aan en krijg snel toegang tot de klantgeschiedenis.","breadcrumb":{"@id":"https:\/\/telavox.be\/nl\/integraties\/freshservice-2\/#breadcrumb"},"inLanguage":"nl-NL","potentialAction":[{"@type":"ReadAction","target":["https:\/\/telavox.be\/nl\/integraties\/freshservice-2\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/telavox.be\/nl\/integraties\/freshservice-2\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/telavox.be\/nl\/startpagina-2\/"},{"@type":"ListItem","position":2,"name":"Integratie","item":"https:\/\/telavox.be\/nl\/integraties\/"},{"@type":"ListItem","position":3,"name":"Freshservice"}]},{"@type":"WebSite","@id":"https:\/\/telavox.be\/nl\/#website","url":"https:\/\/telavox.be\/nl\/","name":"Telavox","description":"Telavox | F\u00f6retagstelefoni, v\u00e4xel och \u00e4rendehantering integrerat med dina favoritsystem","publisher":{"@id":"https:\/\/telavox.be\/nl\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/telavox.be\/nl\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"nl-NL"},{"@type":"Organization","@id":"https:\/\/telavox.be\/nl\/#organization","name":"Telavox","url":"https:\/\/telavox.be\/nl\/","logo":{"@type":"ImageObject","inLanguage":"nl-NL","@id":"https:\/\/telavox.be\/nl\/#\/schema\/logo\/image\/","url":"https:\/\/telavox.be\/wp-content\/uploads\/2026\/03\/Telavox-Logo-RGB-Green-scaled.png","contentUrl":"https:\/\/telavox.be\/wp-content\/uploads\/2026\/03\/Telavox-Logo-RGB-Green-scaled.png","width":2560,"height":432,"caption":"Telavox"},"image":{"@id":"https:\/\/telavox.be\/nl\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/telavox\/","https:\/\/x.com\/telavox","https:\/\/www.linkedin.com\/company\/telavox\/","https:\/\/www.instagram.com\/telavox\/","https:\/\/www.youtube.com\/channel\/UCQqir-waeD7753eHPZtcKmg"],"telephone":"020100000","legalName":"Telavox AB","vatID":"SE556600778601","numberOfEmployees":{"@type":"QuantitativeValue","minValue":"201","maxValue":"500"}}]}},"_links":{"self":[{"href":"https:\/\/telavox.be\/nl\/wp-json\/wp\/v2\/integration\/25919","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/telavox.be\/nl\/wp-json\/wp\/v2\/integration"}],"about":[{"href":"https:\/\/telavox.be\/nl\/wp-json\/wp\/v2\/types\/integration"}],"version-history":[{"count":1,"href":"https:\/\/telavox.be\/nl\/wp-json\/wp\/v2\/integration\/25919\/revisions"}],"predecessor-version":[{"id":25920,"href":"https:\/\/telavox.be\/nl\/wp-json\/wp\/v2\/integration\/25919\/revisions\/25920"}],"wp:attachment":[{"href":"https:\/\/telavox.be\/nl\/wp-json\/wp\/v2\/media?parent=25919"}],"wp:term":[{"taxonomy":"integration-category","embeddable":true,"href":"https:\/\/telavox.be\/nl\/wp-json\/wp\/v2\/integration-category?post=25919"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}